Suntrup Hyundai South

Purchased 2019 Santa Fe XL Gave this rating largely due to the efforts of my salesman Brad Slinkard. He did a lot of research on my behalf, and was very responsive to all my qu Gave this rating largely due to the efforts of my salesman Brad Slinkard. He did a lot of research on my behalf, and was very responsive to all my questions and concerns. Also had a very good experience with Bobby in the finance department. More

Actual help no pressure My wife and I had a great experience at hyundai south county. Everyone was nice and cared about helping us. Caleb Sturgeon was very helpful with gett My wife and I had a great experience at hyundai south county. Everyone was nice and cared about helping us. Caleb Sturgeon was very helpful with getting a great deal and getting what I exactly wanted. Very fast and helpful so do yourself a favor and have caleb Sturgeon help you find your car too you wont regret it. Andy and laura. P.S. bobby schliesser in finance was great too explained everything very well More

Excellent car buying experience! Brad Slinkard, my salesman, made me feel as though my concerns were significant and made me feel at ease through this experience. Bobby, in finance, t Brad Slinkard, my salesman, made me feel as though my concerns were significant and made me feel at ease through this experience. Bobby, in finance, took time to answer my questions and didn’t make me feel dumb for asking them! This is my 3rd Suntrup purchase and I’m certain I’ll be back for 4! More

Amazing Customer Service Bought my truck from the Suntrup Hyundai West location. I was not happy when they closed it and now have to go to south county for service. I was happ Bought my truck from the Suntrup Hyundai West location. I was not happy when they closed it and now have to go to south county for service. I was happy to find out that Ashley moved from the Wentzville location to the south county location. Ashley is very friendly and takes pride in her job. She will go out of her way to help you. She will never push any unnecessary service or repairs. If you want top notch service and a service advisor who cares go see Ashley. More

Probably best to go else where Awful all the way around. When they talk about sleezy car salesmen, this is THE place. I walked in, seeing what my trade was worth. I've been trying t Awful all the way around. When they talk about sleezy car salesmen, this is THE place. I walked in, seeing what my trade was worth. I've been trying to build my credit, told the salesman that, that I wasnt expecting much. Asked multiple times to talk to finance guy throughout the 9 hours i spent there. Each time the sales guy said oh he'll be out in a bit. I kept asking, hey what's my interest rate, what would the payment be. He kept saying oh hes almost done. He assured me everything was good, that I could move my stuff. I did so, after that it ended up my interest rate was high, now I was coming up with money out of pocket, and what he said the sticker price was-he was charging me $1000 more.With all my belongings in the new car, I broke down crying. I felt frustrated and taken advantage of, with both of my daughters sitting there. The salesman assured me that if i came in with the rest of my paperwork i wouldnt have to come up with the down payment. Fast forward now 2 weeks LATER after the finance guy took another week and a half to tell me the deal would not be reworked, i told him after speaking with a lawyer that i was done with their deceiving and fraudulent sale. This was the first time I have gone on my own to get a car. Easy target I guess. Now I told them I want my car back and they can take this one back. Up through the very end it takes them HOURS to respond, and its through text. But man oh man when they wanted that sale they would respond instantly. These people are a bunch of liars and crooks. Dont buy from here. Go some where, where they are about people. I would name names, but knowing they have kids themselves I wouldn't put someone out, like they did to me. More

Amazing Experience Jon Feraro is a great salesman, who is patient, and will give you a great deal! I love my new car, and am so happy that I am now part of the Suntrup f Jon Feraro is a great salesman, who is patient, and will give you a great deal! I love my new car, and am so happy that I am now part of the Suntrup family! If you are in the market for one, you need to call Jon at Suntrup Hyundai South now. You’ll thank me. More

Sirod williams Sirod was excellent when dealing with the purchase of our Infiniti q80. He was friendly and informative, and was able to take care of our needs as i Sirod was excellent when dealing with the purchase of our Infiniti q80. He was friendly and informative, and was able to take care of our needs as if we had known him for years. From the time that we did an Internet inquiry to the time we signed the papers he was able to be attentive and answer all of our questions . Sirod is most definitely an asset to any company. Also, Frank in the finance department did an awesome job of getting us squared away with all of the numbers and paperwork. Even though we were actually putting pressure on him because my husband is so impatient, he was very tolerant and able to work with us in a speedy manner. Great staff all around!! Thanks again!! More

Great Experience! Bought a. 2019 Tuscon Our first new car in years and we just bought a 2019 Hyundai Tuscon from Suntrup. It was a great experience from beginning to end. We highly recomme Our first new car in years and we just bought a 2019 Hyundai Tuscon from Suntrup. It was a great experience from beginning to end. We highly recommend going to see product specialist Brad Slinkard who we just met on Saturday and Ashlea who was there to answer many questions via text and help out in any way! Brad is a former teacher and current baseball coach so I felt like we were dealing with a friend. He took the time to answer our questions during our test drive and most importantly gave us a very good price on the Tuscon!! The price coupled with the Suntrup Loyalty program sets this dealership above the rest. Bobby Schleisser in financing went out of his way to get our deal done since we were on a tight schedule. The nice finishing touch was the Suntrup Hyundai Sales Manager Jake Belcher coming outside on a very busy day to just say hi and thank us for our business! We are glad we did not waste our time and bought our Tuscon from Suntrup Hyundai!! More

obnoxious sales manager My wife and I test drove a 2020 Palisade.. After talking to our salesman he spoke to the sales manager and came back and told us that we need a cashie My wife and I test drove a 2020 Palisade.. After talking to our salesman he spoke to the sales manager and came back and told us that we need a cashiers check for $5000 and that we would have to pay for over $4300 in add ons with no discount to order this car. This was the message. Considering the sales manager didn't have any concept of my credit score or my ability to pay for this vehicle, I found it amazing that to order a car that would take approximately 6-8 weeks to come in that he required a cashiers check. In addition to his cockiness I gave them a coupon for a $50 gift card and had to call the dealership over a two week period to get them to send it to Hyundai More

Excellent experience!! We had an excellent experience at Suntrup Hyundai buying our first brand new car! Steve was very helpful guiding us find the perfect fit for our famil We had an excellent experience at Suntrup Hyundai buying our first brand new car! Steve was very helpful guiding us find the perfect fit for our family! He was very knowledgeable and able to answer all of our questions to find the car with all the features that were important to us. Fred was also very nice while we were signing paperwork. He interacted with our young kids making them feel involved in the process. More