Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suntrup Hyundai South
St Louis, MO
3,793 Reviews
Welcome to Suntrup Hyundai – your premier destination for all things Hyundai in St. Louis, Ballwin, Florissant, Chesterfield, and St. Charles. Whether you're searching for a new or pre-owned vehicle or need top-notch service, Suntrup Hyundai is the best choice in the greater St. Louis area.
Discover our extensive selection of Hyundai models, including the stylish Sonata, versatile Elantra, and adventurous Santa Fe. No other dealer in St. Louis, Florissant, or Ballwin offers a better selection of vehicles than Suntrup Hyundai. Our friendly and knowledgeable sales team is here to help you find the perfect Hyundai to fit your lifestyle.
At Suntrup Hyundai, our commitment to you extends beyond the showroom. Our fully certified service department is dedicated to keeping your vehicle in peak condition. Easily schedule your service appointments online and while you're here for service browse our wide range of parts and accessories to enhance your Hyundai experience.
Experience the Suntrup Hyundai difference today – where quality, service, and customer satisfaction are our top priorities.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,793 reviews
November 26, 2024
He was great the only downfall was I had told him in text what our top payment amount could be and when he first came to us it was 100 over. But they got it down to a more reasonable payment. We love our n what our top payment amount could be and when he first came to us it was 100 over. But they got it down to a more reasonable payment. We love our new to us truck. Very pleased. Thank you Andy. More
by Stacey.shores
Employees Worked With
November 20, 2024
Suntrup Hyundai has the worst service department I have ever had to use. I currently own my 3rd Santa Fe and obviously I love the cars. I went to Suntrup for service because they are close to home, but i ever had to use. I currently own my 3rd Santa Fe and obviously I love the cars. I went to Suntrup for service because they are close to home, but in the future I will drive the extra distance to Dean Team in Ballwin because this is not the first bad experience I've had at Suntrup. For this service issue, I started calling, leaving messages, and contacting them through the website back in August. It is now November. It took over 11 weeks of repeatedly calling and leaving messages just to get someone to return my call and talk to me. When they finally did, they scheduled my appointment within 3 business days which seemed great. This entire service experience was a series of misinformation and false statements. Sadly it was almost 2 days after I brought it in when they actually started working on the problem (my app tells me when they access the car). According to the Service Advisor, "they had over 30 clients ahead of me that they were taking care of", even though he was the one who gave me that appointment. He explained that "with all the electronics on these cars, it often takes over 48 hours to diagnose a problem". When I dropped my car off, I asked for a rental car which is covered under my service warranty. It was 3 days before they got me a rental to drive because the Service Advisor said he couldn't get approval from the warranty until after they did the diagnostics. During the second afternoon I had called and texted him but he hadn't answered, hadn't returned my calls, and hadn't replied to my texts. So my daughter drove me up there in person to ask about the status at the end of that day. He said they would get me the rental the following day, but on less than 24 hours notice I would not be able to get off work and get a ride back down there before the rental division closed. He said my daughter could pick up the rental and they would list me as a secondary driver. He just needed to make copies of my driver's license and insurance cards (which he did) and assured us that was all that was needed. At 4:15pm that following day, he texted to tell me that they had the car for her to pick up, but could not use the documents that he printed for the rental. I asked why he made the copies and said they could use them, but at that point he said that the policy said they can't do that with no explanation of why he told us to do it that way in the first place. Then he suggested that I just drive my daughter's car. I picked my car up today, and to cap off what was already a bad experience, the credit card receipt that they gave me was someone else's, I didn't get mine. I called and left yet another message which did not get returned. After I made the second call, the cashier said she would email me a copy of the receipt, but that never came through. At this point, it's going to take at least one more call to get a receipt. I drove the car two or 3 times and realized that when it was idling it was running so rough it seemed like it would die. I talked to them, had to wait another 13 days to get an appointment for them to fix what they messed up. When I got there, I was told it will be another 24 - 48 hours before they will look at it. More
by smc2022
Employees Worked With
November 20, 2024
He was so wonderful and very professional. He really made my experience so easy and worth it. He really made my experience so easy and worth it. More
by Juiceycouture08
November 14, 2024
Appreciated the emails sent to share other vehicles available . Always a very quick response . Kyle was very patient with me and went beyond to help me to make a good decision . I had family situation available . Always a very quick response . Kyle was very patient with me and went beyond to help me to make a good decision . I had family situation that put me a week later in closing and choosing the right vehicle . I’m so pleased with my car! I would ask for Kyle if I have any questions or need help learning my car! Really great experience from the very start of my search for a reliable vehicle for this old lady. He took extra time on a very dark rainy night . I felt confident driving an hour home that night because he spent valuable time with me. Thx for letting me sa what a great experience I had with Kyle’s help! More
by grannaboaz
November 13, 2024
Kyle was knowledgeable, communicative and extremely helpful in determining the best vehicle for our family! helpful in determining the best vehicle for our family! More
by Candace Woods
Employees Worked With
November 08, 2024
Tim was extremely disrespectful when interacting with me (a woman). He talked down to me like I was 5 years old and refused to listen to my issue with my car because he claimed it was user error. I highly r (a woman). He talked down to me like I was 5 years old and refused to listen to my issue with my car because he claimed it was user error. I highly recommend not working with Tim and finding another dealership in the Saint Louis area. More
by M25
Employees Worked With
November 07, 2024
We drove 4 hours for a trade in. Tabesh was very helpful and made the process as quick and smooth as possible allowing us to be back on the road quickly. The vehicle was spotless and Tabesh was very helpful and made the process as quick and smooth as possible allowing us to be back on the road quickly. The vehicle was spotless and Tabesh and the Suntrup team went above and beyond to make the transaction a positive experience. We would absolutely recommend them to others. More
by Kbpryor86
November 04, 2024
Kyle was awesome. He got me everything I needed ASAP and made my experience as hassle free as it could have been! Highly recommend Kyle to anyone else looking for a fa He got me everything I needed ASAP and made my experience as hassle free as it could have been! Highly recommend Kyle to anyone else looking for a fast and easy deal! More
by danester1
Employees Worked With
November 03, 2024
Kyle was very patient through the purchase process and very attentive to detail. Very professional and courteous as well! very attentive to detail. Very professional and courteous as well! More
by Mawright
Employees Worked With
October 27, 2024
Tabesh was great to work with. He was friendly, knowledgeable, and made the car buying process seamless. He was friendly, knowledgeable, and made the car buying process seamless. More
by CK92
