Suntrup Hyundai South

He was awesome and gave me a chance at getting a vehicle when no one else would when no one else would More

Andy was a big help on making a difficult decision a little easier, Easy to work with and knowledgeable little easier, Easy to work with and knowledgeable More

Greg was so friendly and knowledgeable that it made us comfortable buying our new car . We would highly recommend him to anyone looking for a new or used car !! comfortable buying our new car . We would highly recommend him to anyone looking for a new or used car !! More

Pat was more than just a salesman, he went above and beyond to help me with this transaction.Amazing service and very helpful for me as a first time car buyer. beyond to help me with this transaction.Amazing service and very helpful for me as a first time car buyer. More

Greg was great to work with! Communicated everything clearly and made good on his promises. Communicated everything clearly and made good on his promises. More

Kyle Durbin was tremendous. We probably would not have bought the car, but he had an excellent knowledge of the Hyundai Sonata and we are very happy we listened to him as we lov We probably would not have bought the car, but he had an excellent knowledge of the Hyundai Sonata and we are very happy we listened to him as we love the car. When we need another car, we will be back to talk to Kyle. More

Greg Snyder provided absolutely outstanding service during our purchase of a new 2024 Tucson Hybrid. His diligent work and prompt communication was fantastic throughout the sales process. And his fam during our purchase of a new 2024 Tucson Hybrid. His diligent work and prompt communication was fantastic throughout the sales process. And his familiarizing us with the features on the new car was by far the best I’ve ever experienced in my 50 years of buying cars. In fact, he showed us features on the Tucson Hybrid that I didn’t realize I also had on my 2023 Santa Fe Hybrid Limited. Just wish he had trained our Santa Fe Hybrid salesman in Florida! Kati Patterson also did a wonderful job explaining the car title process, as well as making the final purchase paperwork go very smoothly and quickly. Overall, a great buying experience with Suntrup Hyundai. There’s a very good reason why I’ve now bought three cars from this dealership! More

Patrick is the best they have I would recommend him any day of the week never been happier with my salesman day of the week never been happier with my salesman More

Patrick is the best! I was upfront about my credit history and he took really good care of me. Really great guy with exceptional customer service. Put me in a fully loade I was upfront about my credit history and he took really good care of me. Really great guy with exceptional customer service. Put me in a fully loaded GMC! Thank you Patrick & Suntrup! 𝐔𝐩𝐝𝐚𝐭𝐞!!!! in August this vehicle randomly began shutting down and eventually it wouldn’t turn over at all. I had it towed home. It randomly turned over and I was able drive it to the service department at the dealership on 9/3/2024 (my appointment date). On 9/5/2024 I called them to get an update on my vehicle. I was told they needed to figure out if I was under warranty first, which I am. I called them back again on 9/7/2024 to receive an update only for them to tell me service is closed on the weekend. When I finally spoke with them Monday I was told I had a warranty and my fuel pump module needed to be replaced. They stated the part was ordered and it would be covered by the warranty. I inquired a loaner vehicle in the mean time due to work and transportation to get my children to school (they have no buses in their school district). I was told the loaners cost $35 a day and I would have to check with that department. They stated there were no loaner vehicles available and I would have to call back. A few days went by and I check back in on the update of the 2020 gmc terrain and was told there was no eta on when the part would be in but that it was ordered. A couple more days passed again I inquired about a loaner vehicle and was told I would have to put on a wait list and my warranty only covers 1 day and it would be an additional $45 a day. Every time I call to check on the vehicle they say the part is on back order and it’s nothing they can do for me. I reached out to Patrick through email and he stated he escalated my situation, twice no one from his department got back with me. Now it’s going on 2 months and I still have not been offered at least a loaner vehicle for the inconvenience. I spend more money ubering and getting rides just to get my child to school and myself around while still expected to pay for a vehicle I can’t drive. This entire experience has been a living xxxx! I have been patient and understanding but I don’t wish being treated like this by a company on anyone. I saved up 3k and gave them my hard earned money to only to be played in the end. Suntrup dropped the ball and has yet to pick it up! More