Suntrup Ford Westport

listened to what i wanted He was helpful got me a great deal he answered all my questions. He made my car shopping easy.. thanks Chuck you are awesome. I will recommend anyone He was helpful got me a great deal he answered all my questions. He made my car shopping easy.. thanks Chuck you are awesome. I will recommend anyone I know looking for a car to come see you. More

I wasn't sold a new car, I was sold an experience..... :) I want to bring attention to this amazing dealership I had the pleasure of visiting last week. I originally started looking for a new car and kind o I want to bring attention to this amazing dealership I had the pleasure of visiting last week. I originally started looking for a new car and kind of knew what I wanted. After a brief conversation with Bob Stapleton through email where I checked out the dealership online, I was setup with a time and place to meet with Richard on the following day (since Bob was off). I met with Richard McCabe and we discussed what I was looking for. He didn't try to pressure me into something I didn't want but he was real with me and explained the different packages of the Ford Fusion I was looking at. Richard handled himself very well. After some discussion and pricing I found what I had wanted at a good price after trade-in (on my Grand Prix). After stopping by on my lunch break, Richard had nearly gotten me all taken care of on a new car aside from the paperwork. The next day I came and met with Bob who wasn't just professional, but also friendly and very easy to approach and work with. After getting the paperwork handled, I met with Michael Jackson who not only possesses good taste in watches, but a very professional yet friendly demeanor. Each and every one of these gentlemen at the dealership not only made my visits to the dealership a great, friendly, good experience, but also something I will remember. I don't think I could have ran in to a nicer, more knowledgeable group of guys in St. Louis who sell cars. Thank you all at Suntrup Ford for making this an overall great experience. I will be back! - Ryan More

Run away Stay away from this place ... seriously. Bought a used car 2/7/2015 and was given the "autocheck" history that stated no prior accidents, well-mainta Stay away from this place ... seriously. Bought a used car 2/7/2015 and was given the "autocheck" history that stated no prior accidents, well-maintained, and a score of 91/100. I thought this was great and was (in hindsight) hustled into buying the car. Over the weekend I was looking through the glovebox to read the manual and noticed the previous owner's service statements. The car had actually been in an accident and had $1000+ in damages repaired AND was reported to State Farm insurance. I brought this up to my salesman, Mike Kearns, today and he said, "it wasn't on our history" and WALKED away without explanation. He seriously does not even act like he cares about you - in the slightest - after he gets his cut on the sale. While closing the sale I overheard other employees talking and heard them say "xxxx" several times while telling stories. Real professional and classy at Suntrup Ford West! Also just noticed a previous reviewer mentioned how he (Mike Kearns) was sexist towards her and I can confirm that he is (at least) a total sleaze. They also threw away my license plate frames and put on their dealer frames and gave me the car with the gas tank on empty with windshield wipers that are way past their prime. I'm going to have my car inspected by my go-to mechanic this weekend because I can only imagine how 'great' their service department was in going over this vehicle. Save yourself a headache and buy from someone else. I'm not even going to sponsor a different dealer because -literally- any other one is better than this place. Purchased a Jetta. Michael Jackson was a nice person! More

Friendly, knowledgeable and excellent Customer Service My experience with Chuck Johnson at Suntrup Ford Westport was excellent. He was friendly and knowledgeable of the vehicle we wanted. Chuck made purc My experience with Chuck Johnson at Suntrup Ford Westport was excellent. He was friendly and knowledgeable of the vehicle we wanted. Chuck made purchasing our new Escape a simple and quick process. There was no hard sell and we were able to purchase the vehicle we wanted for a fair price. He had a very positive attitude during the process. I will definitely recommend Chuck and Suntrup Ford Westport to my family and friends for their vehicle needs. More

Othie Lee Prunty I exsperience at suntup I had a enjoyable exsperince at Suntrup ford Westport .The sales personal helped me efficientally and fast.They all had a good attitude and smiles.Th I had a enjoyable exsperince at Suntrup ford Westport .The sales personal helped me efficientally and fast.They all had a good attitude and smiles.The sales personal knew their jobs well. More

Great experience, great price and speedy service Bob Stapleton did a great job on my purchase. Was able to come down to the price I needed and gave me a great trade in value. The whole process took a Bob Stapleton did a great job on my purchase. Was able to come down to the price I needed and gave me a great trade in value. The whole process took about and hour, left with a brand new truck. They werent able to match my interest rate from my bank but they did try. Already recommended to my dad for when he buys a new vehicle. More

PERSONALIZED CUSTOMER SERVICE THANKS TO LARRY PARSONS WHO MADE MY DAY BY GIVING ME BEST PRICE GUARANTEED FOR A FORD FIESTA, MANUAL TRANSMISSION AND HELPED MY WITH THE FINANCING AND THANKS TO LARRY PARSONS WHO MADE MY DAY BY GIVING ME BEST PRICE GUARANTEED FOR A FORD FIESTA, MANUAL TRANSMISSION AND HELPED MY WITH THE FINANCING AND ALSO THE INSURANCE More

My experience at suntrup They were very nice and helpful. They Both also was understanding and knowledgeable about their jobs. I am really happy with my car and appreciate th They were very nice and helpful. They Both also was understanding and knowledgeable about their jobs. I am really happy with my car and appreciate their wonderful services at suntrup More

AWESOME! To be 19 years old and experience buying my first car, the guys that help me really gave me everything that I needed! They were very carefully and con To be 19 years old and experience buying my first car, the guys that help me really gave me everything that I needed! They were very carefully and considerate of what I was looking for in a car. This has got to be the best team ever! More

New car purchase Chuck was our salesman and got us a great deal on our trade and new car. would recommend Suntrup Ford to anyone looking for a vehicle. Chuck was our salesman and got us a great deal on our trade and new car. would recommend Suntrup Ford to anyone looking for a vehicle. More