Suntrup Ford Westport
St Louis, MO
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Thanks, Bob Stapleton! The process at Suntrup Ford Westport was seamless and allowed me to get the car I wanted for a good price. Bob is knowledgeable and helpful, and I fel The process at Suntrup Ford Westport was seamless and allowed me to get the car I wanted for a good price. Bob is knowledgeable and helpful, and I felt comfortable going through the process with him as my guide. That is especially important since this was my first car buying experience. More
Good trade I found the car I wanted on cars.com and spoke with Cindy. She invited me to come for a test drive. She did not pressure me but let me go home and thi I found the car I wanted on cars.com and spoke with Cindy. She invited me to come for a test drive. She did not pressure me but let me go home and think about it for a few days. I prefer that method of selling so I was comfortable with her. More
Excellent service It is a great dealer, and employees are nice and friendly. I do enjoy the service here. The only word I can describe this dealer is perfect. It is a great dealer, and employees are nice and friendly. I do enjoy the service here. The only word I can describe this dealer is perfect. More
Great sales staff Jason Landhohlt was great! We love our Ford Explorer! Dave the sales manager was great as well. The whole staff was very friendly and accomadating. Jason Landhohlt was great! We love our Ford Explorer! Dave the sales manager was great as well. The whole staff was very friendly and accomadating. More
Unbelievably great buying experience I initially went to this dealership looking to test drive a new Fiesta ST. I was approached by Larry Persons, and hit the jackpot working with him. I initially went to this dealership looking to test drive a new Fiesta ST. I was approached by Larry Persons, and hit the jackpot working with him. I test drove the exact car I was looking for (down to the color and options), but didn't act quickly enough to get it. Larry found me a new car within 3 weeks, which was phenomenal considering how rare these cars really are. What truly made my buying experience so great was Larry's fantastic attitude. He was polite, knowledgeable and straight to the point, no sales pitch nonsense, not to mention how personable he is. Being a car fanatic, I'm constantly test driving cars, looking for the next best thing, which gives me lots of experience with salespeople. Larry is by FAR the best i've ever worked with. I will most certainly be sending my friends to him, and come back for my next car. Ask for Larry when you visit, you won't be disappointed. More
"Looking for a Good Deal" I received a trade in offer in the mail, and since I did indeed own a 2012 Ford truck with over 60,000 miles on it (already), decided to come in and c I received a trade in offer in the mail, and since I did indeed own a 2012 Ford truck with over 60,000 miles on it (already), decided to come in and check it out. The dealership was easy to find and made quite an impression as I drove up. Even before I got to the door I was met by Mr Malik Adams and ended up driving home that same day in a 2014 Ford truck which I am absolutely loving. Mr Adams said he could find what I needed and he came through. The purchase went very smoothly and Mr Adams has continued to be in contact even after the sale. I am very happy with the entire experience. More
Searching for new truck As I entered dealership, I loved the amount of inventory, and was imediately approached by salesperson named Bob Stapleton. After introducing himself As I entered dealership, I loved the amount of inventory, and was imediately approached by salesperson named Bob Stapleton. After introducing himself we started asking about my needs and budget. Bob was unlike any other sales person I have ever met. After accessing the type of truck I wanted, to get were I needed to be with my payment I needed more down. I will need to save for two more months. Iwill not lower what I want, I can wait. Bob was a great person to deal with and he will get my sale, and I can't wait. More
Excellent service Cindy was like a friend we've known forever. She was honest and easy to deal with. The purchase went smooth and painless!! She was well informed and Cindy was like a friend we've known forever. She was honest and easy to deal with. The purchase went smooth and painless!! She was well informed and kept in excellent contact before and after the sale. More
Good experience good price I had an overall good experience. The staff was helpful. We bought a new vehicle for a price that was in reasons. We were able to negotiate, with a tr I had an overall good experience. The staff was helpful. We bought a new vehicle for a price that was in reasons. We were able to negotiate, with a trade in, for a price that was within $1000.00 of what we were wanting. Everyone is good with the deal, I got a new car and the dealer made some money. More
Great customer service ! This is the most professional and upstanding dealership experience I had the pleasure of working with while performing my search for a new vehicle. I This is the most professional and upstanding dealership experience I had the pleasure of working with while performing my search for a new vehicle. I received recognition immediately upon my arrival leaving an outstanding first impression right away. I worked with Malik and everyone at this Ford dealership to get a new car that would be cost efficient and more reliable for my lifestyle. Quickly and efficiently I was informed of my entire range of options and decided on a 2014 Ford Focus. This dealership and its associates uphold the honor of what a car buying experience should be! I am happy to have my new car as well as a place that I can frequently return to discuss any questions I have or refer my fellow associates. More