Suntrup Ford Westport

Good deal on trucks and willing to earn your business These guy (and gals) are willing to work to get you a good deal. Just purchased a 2015 F150 from Bob Stapleton. Thanks for your help Bob! These guy (and gals) are willing to work to get you a good deal. Just purchased a 2015 F150 from Bob Stapleton. Thanks for your help Bob! More

Great service The expierence was incredible,I received great service. I would gladly recommend this dearly to friends and family. Honestly when I walked out the dea The expierence was incredible,I received great service. I would gladly recommend this dearly to friends and family. Honestly when I walked out the dealship I was exburant with joy,riding off in my new car More

Would Recommend Friendly, patient, easy to work with and I got the car and deal I wanted. Dealership took care of major paperwork including license plate registratio Friendly, patient, easy to work with and I got the car and deal I wanted. Dealership took care of major paperwork including license plate registration. More

Excellent Team of Professionals I walked around looking at used cars and Brian Jackson walked up and told me that he would put me in a new car for what I wanted to spend. Fifteen mi I walked around looking at used cars and Brian Jackson walked up and told me that he would put me in a new car for what I wanted to spend. Fifteen minutes later he found just the right car and had it delivered to his dealership within a day or two. He had the car prepped and handed me off to Bob Stapleton who took in my trade and finished up the paperwork. Finally I met Michael Jackson the finance guru and he finished the paperwork and made sure everything was copacetic. In my humble opinion, I had never met such a straight shooter in his role as Finance Director. I shook Mike's hand and met Bob once again who handed me the keys, explained the vehicle and off I went. It was a smooth transaction and I was very comfortable dealing with these three professionals. Thanks again to Brian, Bob and Mike! More

Salesperson was knowledgeable and very helpful I found them to be truthful and explained the entire process step by step thoroughly. Jason took the time to familiarize me with the new features of I found them to be truthful and explained the entire process step by step thoroughly. Jason took the time to familiarize me with the new features of the Escape. More

Best service ever I purchased a brand new vehicle this passed week and it was the best experience ever sales guy Chuck Johnson and the awesome finance person Michael Ja I purchased a brand new vehicle this passed week and it was the best experience ever sales guy Chuck Johnson and the awesome finance person Michael Jackson was awesome as well. They made the process very easy after being skeptical about buying a car after going 6yrs with out car payment More

Great friendly fast service Was greeted fast and taken care of quickly. Had no problems and was able to find exactly what I was wanting. Could not be Happier.Thanks Jason Was greeted fast and taken care of quickly. Had no problems and was able to find exactly what I was wanting. Could not be Happier.Thanks Jason More

Model for other dealerships My wife and I went to Suntrup Westport. It was refreshing not to get bombarded with salespeople like seagulls on bread crumbs the second we stepped ou My wife and I went to Suntrup Westport. It was refreshing not to get bombarded with salespeople like seagulls on bread crumbs the second we stepped out of our car. We were interested in the 2015 Mustangs. I saw one on line in a particular color I was interested in. However, in person, the color wasn't exactly as I expected. We walked around for a few minutes, focused our attention on a couple of other colors. At this point a salesperson helping another customer asked if anyone has helped us yet. We said no and he quickly found someone to attend to us. Chuck Johnson came right out introduced himself to me and my wife. We told him what we were interested in and he went to work pointing out the different features of the Mustangs they had in their inventory. I told him I like the 8 cylinder model for the power but didn't like the fuel mileage. He suggested the 4 cylinder with the turbo charge. We test drove it and I mashed the gas a couple of times. The 4 cylinder WILL push you back in the seat as it takes off. We went inside to crunch numbers. We were offered a cold beverage as we sat down to talk. Chuck was very helpful, not intimidating, not slick talking. He seemed very down to earth. We just wanted to buy a car we liked and he just wanted to sell us the car we wanted. The deal was made, the new car was purchased and he was all too pleased to point out the different features of our new car. He was willing to sync my cell phone up with the car...that may be the only negative point of our experience. He asked if I had my phone on me, I gave it to him and he looked at it, looked at me, giggled, opened the door, and announced " He has a flip phone." In conclusion, we had a great time. Chuck was funny, smart, helpful and down to earth. Thank you. More

Excellent experience Chuck was very friendly and knowledgable. Easy to deal with and not pushy! He also had us come back to show us how to register the car with ford . He Chuck was very friendly and knowledgable. Easy to deal with and not pushy! He also had us come back to show us how to register the car with ford . He said if we had any questions we could call him anytime! I would definitely buy another car from him! I have already given his name to 2 families! Thanks for a wonderful experience! More

Great Experience This was the first new car I've bought in 12 years and I was a bit nervous about a long negotiation process. However, Chuck Johnson was great to work This was the first new car I've bought in 12 years and I was a bit nervous about a long negotiation process. However, Chuck Johnson was great to work with. He was very laid back and non-pushy as a salesperson (which I truly appreciated). Great sense of humor and a joy to work with. He took the time to show me literally every feature of my new 2015 Ford Fusion. I also had the opportunity to work with Michael Jackson in the finance department. Again, very laid back and non-pushy. He was very friendly and professional. I would highly recommend Suntrup Ford, Chuck Johnson and Michael Jackson. Great customer experience. More