Suntrup Ford Kirkwood

They made it happen! I had a great experience buying my Edge Sport from Suntrup Ford. Tyler Watkins greeted us right away when we arrived. He was professional and knowledg I had a great experience buying my Edge Sport from Suntrup Ford. Tyler Watkins greeted us right away when we arrived. He was professional and knowledgable, and never made me feel rushed to make a decision. I felt like his utmost concern was to make sure I was happy, and he and his manager, Eric, went to great lengths to make a fantastic deal. Tim Walsh got our financing wrapped up at my requested monthly payment. Then when we were leaving, another gentleman gave us gifts of smart watches and Bluetooth speakers. Everyone was so friendly, and I left in my gorgeous new Edge. Thanks Suntrup for such a positive experience! More

Honest Dealings, Courteous Treatment! Our sales professional, Kevin Lupo, was respectful and worked with us honestly. He made himself available by phone and text. The sales management staf Our sales professional, Kevin Lupo, was respectful and worked with us honestly. He made himself available by phone and text. The sales management staff was respectful of what we were looking for and never made us feel pressured. It helped that we did our homework before we arrived. We went there because we found a car they listed on Car Guru. We put forth our offer, they countered, we countered back and we came to agreeable terms. The paperwork, while is always extensive when buying a car these days, they made comfortable and as quick as possible. Their finance manager was very affable and friendly. I only wish we would have come more prepared to discuss their extended warranties. We ended up settling on one that we felt was fairly priced and met our needs since we bought a two year old car. We will go back and we recommend this dealership to others. More

Excellent job financing the deal Tim was able to secure a loan with a low interest rate and was knowledgeable walking me through all of the warranty options that were available. Tim was able to secure a loan with a low interest rate and was knowledgeable walking me through all of the warranty options that were available. More

Highly Recommend My salesperson, Tiffany, did a fantastic job of learning what was most important to me in the truck I was looking to purchase and finding the vehicle My salesperson, Tiffany, did a fantastic job of learning what was most important to me in the truck I was looking to purchase and finding the vehicle that was exactly perfect for me. I knew I wanted an F150 but wasn't familiar with all of the different trim models or features. Tiffany made the process easy. I didn't overspend yet I got everything I wanted in the truck. The financing process was handled extremely well by Tim. I had some follow up questions and the dealership was highly responsive. More

Very Pleased Customer! From the first phone call to the handshake to seal the deal, working with Tim Walsh was a pleasure. Tim answered each question I had and I never felt From the first phone call to the handshake to seal the deal, working with Tim Walsh was a pleasure. Tim answered each question I had and I never felt any pressure to make the purchase. Tim introduced me to Dave Gibson, and though I already had financing in place, Dave was able to get me a better deal. Very happy with the whole " Suntrup Experience". More

It Just Doesn't Get Any Better Than This! Tim Walsh is the best I've seen. From the first phone call he listened to what I wanted. He worked with me diligently and got me that truck. He has Tim Walsh is the best I've seen. From the first phone call he listened to what I wanted. He worked with me diligently and got me that truck. He has even called a number of times just to make sure I'm happy and satisfied with my purchase, and to see if I have any questions. Tim, great job and thank you very much. More

Great Buying Experience Tim was great to work with! He was always available to answer any questions we had, even on his days off!! We never felt rushed or pressured. Awesome Tim was great to work with! He was always available to answer any questions we had, even on his days off!! We never felt rushed or pressured. Awesome salesman! More

AMAZING EXPERIENCE! Tim Walsh our sales rep was absolutely amazing. His service throughout the process (we ordered our car and had it built from scratch) of the purchase Tim Walsh our sales rep was absolutely amazing. His service throughout the process (we ordered our car and had it built from scratch) of the purchase was above and beyond any service I have received from any dealer I have ever delt with. This is our 3rd Ford we have purchased new in the last 10 years. the last one in 2010 was from Suntrup Westport where we had a good experience. This is why we stuck with the Suntrup family of dealerships; however we will continue to purchase future vehicles from the Kirkwood location because Tim's customer service was so acceptional. I have been in customer service, sales and management for 10 plus years and would hire Tim in a heartbeat if given the chance. As far as everyone else we dealt with (front desk and the young ladies that responded to my inquiry initially),everyone was very friendly. I will continue to by my Fords from Suntrup Kirkwood from now on, and will recommend friends and family in the future. Thank you for an amazing car buying experience! Jared Beard More