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Suntrup Ford Kirkwood

Kirkwood, MO

2.8
216 Reviews

10340 Manchester Road

Kirkwood, MO

63122

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Showing 216 reviews

December 17, 2015

Good value for the product After a little miss understanding and having the chance to talk with kirk the dealership went out of the way to make sure I was happy. Thanks Kirk fo More

by Russell
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Latta
December 17, 2015

Great Very friendly, professional easy to work with. Good inventory. Tim the salesman very friendly, helpful, knowledgable about the car. The dealer wa More

by Djskiljan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, Timothy Walsh
Dec 29, 2015 -

Suntrup Ford Kirkwood responded

Thank you for your business, and for taking the time to write a review for our dealership! Your feedback is important to us, and we're very happy to hear you had a great experience with Tim. Have a great day!

December 12, 2015

Quick and efficient We knew what we wanted and the dealership found if for us. They worked with us to make car buying as painless as possible. They don't like wasting you More

by Gmangrayson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
Dec 14, 2015 -

Suntrup Ford Kirkwood responded

Thank you for your feedback, and for your business! Have a wonderful day!

December 11, 2015

I bought a new F150 I started looking for a simple farm work truck for my farm and wasn't interested in a new one. My wife dragged me to Ford Kirkwood because she was ti More

by ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Morber
Dec 14, 2015 -

Suntrup Ford Kirkwood responded

Ed, thank you for taking the time to write a review for our dealership, we really appreciate it! Wow - you certainly got a lot out of your old truck! We're happy we could help you find a new one for your farm. Thanks for your business, and have a great day!

December 01, 2015

Great Service all around! I bought a new F150 from Tim Walsh on Black Friday. He was very helpful getting me out of current lease and was incredibly helpful/patient in getting More

by Jjp_mizzou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, Timothy Walsh
Dec 03, 2015 -

Suntrup Ford Kirkwood responded

Thank you for the feedback on your experience working with Tim! We're very happy to hear you had such a pleasant experience. He is a valuable asset to our team. Enjoy your new F-150, and thank you for making us your Ford store! Have a wonderful day!

November 12, 2015

First time Ford buyer Wanted a Fusion Hybrid and was able to purchase the car I wanted. Staff was friendly. A little discouraging to see not busy sales people playing on t More

by LMW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
Nov 24, 2015 -

Suntrup Ford Kirkwood responded

Congrats on making the Ford switch! We hope you're enjoying your new vehicle! Our employees usually do smoke in the back, but we will make sure to address the issue. We thank you for your business, and for taking the time to write a review! Have a great day!

October 08, 2015

Great Experience From my first email to walking out the door with the keys in hand my experience was first rate. The staff was courteous and professional. The prices More

by Katydid28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, Timothy Walsh
Oct 14, 2015 -

Suntrup Ford Kirkwood responded

Katy, Thank you for taking the time to leave feedback on your experience at our dealership! This was such a wonderful review to read. We value your business and hope you have a wonderful day!

September 18, 2015

New car purchase: amazing deal and service! After my car was totaled in an accident, I was looking for a new Ford Fiesta or Focus. I had a savings certificate provided by my insurance company wh More

by Mary L.V.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, Kevin Lupo
Sep 22, 2015 -

Suntrup Ford Kirkwood responded

Mary, we're very happy to hear you had such a pleasant experience at our dealership! Thank you for taking the time to write a review for our dealership. We value your business, and should you need anything else do not hesitate to ask! Have a wonderful day!

September 16, 2015

New car purchase. I purchase a 2015 Ford Focus SE from Suntrup Ford Kirkwood. The sales staff were outstanding, we came to an agreement quickly and they had me in and More

by rtuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh, Chad Morber
Sep 22, 2015 -

Suntrup Ford Kirkwood responded

Congratulations on your new Focus! Thank you for taking the time out of your busy day to write a review for our dealership. It means a lot to us! Have a great day!

September 11, 2015

Suntrup Ford Kirkwood gave me a trade in and price I was looking for a Ford F-150 this summer, and had a disappointing experience at a different dealer about 4,weeks earlier. My business with Suntrup b More

by TurfGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
Sep 14, 2015 -

Suntrup Ford Kirkwood responded

Thank you for taking the time to leave feedback on your experience at our dealership! We're very happy we could earn your business, and it's great to hear it was such a smooth transaction. Enjoy your new vehicle and have a great day!

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