313 Reviews of Sunshine Toyota - Service Center
Great experience We have been buying cars from Randy for many years! He has always been very nice, helpful and really worked with us to get us into the car we wanted. We have been buying cars from Randy for many years! He has always been very nice, helpful and really worked with us to get us into the car we wanted. Would definitely recommend him to anyone. He was a great help with the Prius we just purchased. We always look him up when we are car hunting!! More
Cussed out They took my Dodge Charger for a twenty mile joy ride to fix a broken blinker. When confronted about this issue I was told by the service manager that They took my Dodge Charger for a twenty mile joy ride to fix a broken blinker. When confronted about this issue I was told by the service manager that I was a lier. And I quote I don't have the f word time to take your car for a joy ride. Then I proved it to him with a picture I took when I dropped it off. He took this opportunity to tell me to take my f word car and leave. He then began to blame myself and girlfriend for there lack of communication from one department to another. There is no accountability at this place. They charged my girlfriend 140 for an oil change without asking. Ordered the wrong parts keeped the car for two days. Bye the time it was all said and done they finally fixed car. No apology for treatment very unpleasant visit I wil go to Kalamazoo from now on. More
Came in for a Tonneau Cover My salesman Jim Froelich set up and ordered exactly what I needed in regards to a new Tonneau Cover. His professionalism, thoughtfulness and thoroughn My salesman Jim Froelich set up and ordered exactly what I needed in regards to a new Tonneau Cover. His professionalism, thoughtfulness and thoroughness made my visit to Sunshine go off without a hitch. Top notch guy and the rest of the staff was very thoughtful and friendly as well. I truly enjoy my visits to Sunshine, it's not your typical dealership where you feel like a number. More
You Become Family at Sunshine! Each visit they make you feel more and more like Family. From Sales to Financing to Service every visit is very welcoming and comfortable. Sales Each visit they make you feel more and more like Family. From Sales to Financing to Service every visit is very welcoming and comfortable. Sales is there to answer all your questions, never pushy with options or items you may not want or need. Same with Financing, will work to get the best deal that fits your personal situation. Showing all options and protections without being pushy in any direction. Once you visit Service on a regular basis they'll know you, they'll greet you by name, they'll be your Sunshine Family! Just thoroughly enjoy my Toyotas and the atmosphere at Sunshine! More
Excellent Service!!! Two big thumbs up for Gary Minneman and the wonderful service people at Sunshine Toyota. They were able to replace a rusted out frame on my otherwise Two big thumbs up for Gary Minneman and the wonderful service people at Sunshine Toyota. They were able to replace a rusted out frame on my otherwise well cared for and maintained 2000 4 Runner, and at a reasonable cost. My 4 Runner looks and drives like a new vehicle. I've been a customer of Sunshine's for 16 years and would highly recommend their service and sales staff to anyone. More
Leasing a new vehicle Needed a really good deal very quickly and 6 hours later I was driving a beautiful new car! Questions and concerns were addressed. Support system in p Needed a really good deal very quickly and 6 hours later I was driving a beautiful new car! Questions and concerns were addressed. Support system in place for future questions. More
Price of service I have a Camry Hybrid. The service dept. gave me a quote of about $350. to service the Hybrid and clean out the cooling system. I took it to Lansing a I have a Camry Hybrid. The service dept. gave me a quote of about $350. to service the Hybrid and clean out the cooling system. I took it to Lansing and had it done for around $200. My question is why should I take my car to sunshine to have it serviced? More
No loaner car when work is over due Had springs replaced on my Prius. Was told car would be ready the next afternoon. Got a phone call around noon the next day, and was told now part is Had springs replaced on my Prius. Was told car would be ready the next afternoon. Got a phone call around noon the next day, and was told now part is on back order. Would be another 8 days. Asked if they had loaner car, but was told they only have rentals. Had to cancel a Sat meeting because of this. Company should have a vehicle for such an occasion. At the price they charge for maintenance, it should be a given. More
Lease of 2014 Prius We have always been treated with respect. The service we have recieved, also has been flawless. We feel welcome anytime we are there. The work is done We have always been treated with respect. The service we have recieved, also has been flawless. We feel welcome anytime we are there. The work is done quickly and the waiting area is very comfortable, along with drinks and snacks, for our conveniance. I recommend Sunshine Toyota to anyone looking to buy a car. They took great care of us during the whole experience and were able to answer any questions. We went in to have our oil changed and saw a nice Prius and leased it. Very nice, easy deal. More
No problems relationship over past 24 years. Always feel that I am given the Best of deals never have felt pushed and when I have a consult ,question I get rapid response to my needs. I would rec Always feel that I am given the Best of deals never have felt pushed and when I have a consult ,question I get rapid response to my needs. I would recommend Sunshine Toyota. All personnel has been helpful and professional .Service and parts excellent. Dealing with an investment such as a car you want the best , in 24 years and more than 14 different models I have never experience in my busy life a lack of car due to mechanical problems. More