Sunshine Toyota

My wife and I were in need of a minivan and based on previous experiences buying cars we were not looking forward to the buying experience. What we experienced at Sunshine Toyota was not what we were e previous experiences buying cars we were not looking forward to the buying experience. What we experienced at Sunshine Toyota was not what we were expecting and in a word was wonderful. Simply put we experienced no pressure, fair prices, and great customer service. From the moment we first contacted Sunshine we were treated with respect and responsiveness. Aimee was very patient with us as we looked at various options and when we told her we needed time to think things out she did not push but always responded promptly to questions we had. When we came in to test drive the Sienna models we were interested in we had the opportunity to work with Laurie who was assisting Aimee who was out. Laurie was professional and friendly. She gave us all the time we needed in driving and pouring over the details on three different models. After we had narrowed our choice to a model and options it was time to talk availability and price. In my head I was thinking, all right, now comes the painful part. Again, our experience at Sunshine was the complete opposite of what I imagined the process was. I was presented with a fair price for both our trade and the car and Laurie took care of the details while my wife and I relaxed in their showroom. At one point while we were getting the paperwork and details settled I was greeted by Matt, the sales manager. Matt thanked me for the business and stated it would be just a little bit longer as he wanted to change out the battery in the van because it was not performing perfectly. My wife was so happy about not only the car, but the attention she received from Laurie. Laurie focued on her needs during the process and she felt an equal partner with me in the process (in past experiences my wife was ignored by the sales rep). The entire experience changed my perception of the car purchasing process and I look forward to interacting with the Sunshine staff as I take the van in for service. I also know that when I look to replace my primary car in the next couple of years I will start my search with Sunshine. More

I went to Sunshine Toyota looking for another Corolla. I've bought new in 2001 and 2004 from Jennifer Esposito. Great no trouble cars and staff at Sunshine Toyota. I was ready to buy another new one when I've bought new in 2001 and 2004 from Jennifer Esposito. Great no trouble cars and staff at Sunshine Toyota. I was ready to buy another new one when Aimee Alger pointed out I could save about 20% on the price buy getting a slightly used car with longer warranty. The Standard warranty on the new car is 3 year/36,000 miles. The certified used is 7 year/70,000 miles. So I saved some money and still got a great reliable car. Thanks Aimee! :) More

Great dealership to work with, I wanted a very specific car and they had it. Got a price in my range and they delivered the car to Indiana for me. I never went to the dealership and didn't test drive the c car and they had it. Got a price in my range and they delivered the car to Indiana for me. I never went to the dealership and didn't test drive the car before I got it. Love the car. It is everything I expected. More

Our salesman did a terrific job for us on getting our new vehicle. The financial manager was very thorough in explaining all the information. This dealership was very friendly and understanding just as they vehicle. The financial manager was very thorough in explaining all the information. This dealership was very friendly and understanding just as they were three years ago when we leased our first Toyota. This is the only dealership that we will deal with. More

I purchased a used Toyota Highlander Hybrid from Chip Iceberg a month ago, and had a very positive experience. The team was knowledgeable, friendly, and patiently facilitated the transfer of titles for t Iceberg a month ago, and had a very positive experience. The team was knowledgeable, friendly, and patiently facilitated the transfer of titles for the "new" used vehicle and trade-in. It was worth the drive, and I'd recommend to friends and family looking for a new or Certified Used Toyota purchase. More

Phil (unlike Bill) did a fantastic job of selling me my new truck. He was friendly, curtious, and listened to what I wanted. He was a great lot of fun to haggle with even though he won in the end on the new truck. He was friendly, curtious, and listened to what I wanted. He was a great lot of fun to haggle with even though he won in the end on the price. :) I gave him a "4" on quality of work because he didn't do a 100% job when he washed my new salt stained truck. I think I'll bring it back in soon to give him some practice. Thanks Phil (Sorry Bill!, it was an honest mistake) :) Walt More

Although it took us a few months to finally buy our Camry Hybrid, we always had prompt responses from Dennis Walters to all out questions. He made a number of good suggestions, and quickly procured our vehi Hybrid, we always had prompt responses from Dennis Walters to all out questions. He made a number of good suggestions, and quickly procured our vehicle when Sunshine did not have it in stock. Also, to get us the car quicker (because of our schedules) Sunshine sold us the car without the Remote Starter that needed to be installed, and the next week they sent someone to East Lansing to pick it up (gave us a loaner for the day), installed the starter and delivered the Camry back the same day. A-1 service, and at an excellent price. More

3rd vehicle purchased at Sunshine Toyota! I worked closely with Dennis Walters. Our experience was even better than with our previous purchases there. He was professional, hospitable, and cordial. D closely with Dennis Walters. Our experience was even better than with our previous purchases there. He was professional, hospitable, and cordial. Dennis was very communicative and candid with information. He was forthcoming if he didn't have the answer and resourceful in finding it. He and his team worked seamlessly to meet our needs. We test drove to our hearts content. We felt our decision to trade in our beloved 2007 Tundra for the 2009 Venza to be irrefutable. Matt took the task of switching my license plate to the Venza and was adamant that he clean it to suit the clean vehicle. We had a good laugh over his OCD, I mean discerning conviction. :) And he was right, a dirty plate wouldn't do. Our 4 year old even felt compelled to make a thank you card. From the first online inquiry to the final signature Sunshine Toyota exceeded our expectations. We look forward to returning. More

Great communication over the Internet. Quick follow-ups. Very professional when dealing and doing business with. Stayed in touch after purchase. Will buy again from this sales department (dealer) although w Very professional when dealing and doing business with. Stayed in touch after purchase. Will buy again from this sales department (dealer) although we have several other local dealers in State!For us this purchase was made out of State! Business was conducted over the phone and via internet. When I told my husband that I had found the truck that I wanted, he wasn't surprised when I asked him to drive with me 3 hours to go pick-it up after I had done my "home work" with several local dealers, minutes from us here. Aimee Alger stood up. More

Sunshine Toyota advertized a certified used car on AutoTrader. I saw the ad on a Sunday, left a voice mail for the sales person, and Monday am, recd a return call from Dennis Walters. I was an hour fr AutoTrader. I saw the ad on a Sunday, left a voice mail for the sales person, and Monday am, recd a return call from Dennis Walters. I was an hour from the dealership, so Dennis answered my many questions. He even went out to the car to check if the previous owner was a smoker, and then called me back to me "no, it was very nice and clean". Dennis was pleasant to work with, had the paperwork in order when my husband and I arrived, allowed us time to make our final decision (at the time the dealership was closing), and stayed late to help us through the paperwork and sale. I was pleased with the info provide and the freedom to make an informed decision without pressure. I would purchase another car from Dennis Walters. (I researched several certified used cars and was working with a few salespeople in the GR, MI area. When I showed a GR saleperson the info on the vehicle from Sunshine, she said, "I can't beat this deal, go buy it!" I did.) I have put over 1000 miles on it in 3 weeks and love the car. Thanks Dennis! More