Sunshine Toyota

I Started shopping for a car a year ago and walked out from three other car dealers very unhappy 4 times because they were unfriendly, treated me without respect, changed the price of the vehicle I checke from three other car dealers very unhappy 4 times because they were unfriendly, treated me without respect, changed the price of the vehicle I checked on line when I went to see the car to a higher price, and/or had hidden costs that appered suddently when I was at the end of the negotiation and did not get a clear explanation why. Sunshine Toyota, was different from the start! Since I arrived, I felt a very relaxed atmosphere, they allowed me to wander around and take a look at the cars they had for sale for a while instead of jumping right on me asking what I wanted; then they approached me in a very friendly informal way and asked me if I had any questions. When I asked them if they had what I was looking for, they did not try to sell me something else, they respected my chioce and showed me what they had available that was most similar to what I asked for and told me right away that they could make anything to get me the type of car I wanted. They also offered us something to drink and even lunch for free while we were waiting for a car they just got in, which they told us right away it had most of the characteristics I was looking for. They allowed us to see the car like it came in and told us right away the origin of the vehicle (a 2 yrs lease vehicle, owner bought a same brad new car) the dealer also told us that it was not checked out yet, but they would do so immediately if I liked to get the car- this open and sincere treatment gave me more confidence and made me feel more relaxed. Once we checked the car out they gave u the car to drive without the cardealer's company, so I had freedom to try the car without him being there, I really liked the treatment like we were family. When I asked for the price, he gave me the price of the car like it was right away and he did the same with the trade in price and explained why he was giving me both prices- He was very open, explained everything very clear, no hidden issues. The prices were fair prices for both cars. When I asked for some conditions, the dealer wrote on a paper several posibilities, there was nothing imposible, everything was possible. I wanted leader seats, a special cover in the back of the vehicle and there was no problem with adding them and openly said the costs that would be added for tha or if there were included into the price he gave me; I asked him if it was a good idea to protect the car from the salt by adding more additional protection and he told me that he did the same to his car and also took me to the back of their shop to show me how the bases of several trucks were being changed because of rust due to the salt even though they came already with a protective coat from the manufacturer. He told me that in Michigan that cover was not enough and that for the cost and the guarantee this was going to give me, it was worth to do. When he asked me for when I needed the car, I told him that I neded it today because I was leaving on vacation the next day and needed the car that same day. He told me that there was no problem with this, that I would get the car that same day after we did the checking of the car and some paperwork needed. I got it indeed in a couple of hours. They were able to check the car for me while I was doing the paperwork, let me go with the car on a one week vacation and when I came back they did the rest of the paperwork, added the leader seats and the treatment protection in the lower part of the car. They gave me a loaner car for free for the 3 days they needed to do everythig else I needed in the car. They also gave me 3 different chices of insurance for the certified toyota plans and took the time to show me and explain me the details, advantages and disadvantages of the different programs. In summary, I walked out very happy, with the car I wanted, the way I wanted and feel like I can always call Phil if I have any questions or if I have any problem with my car. He made me feel at home in his business. I also feel like I can recommend this dealership to anybody including my frineds of course, because I know they will get the same treatment. Thank you Phil for changing the way I feel about buying a car and about cardealers!!! you turned what was before a nightmare into a pleasant experience! More

I just thought I would let you know that I LOVE my Camry. I am actually glad I did not go with the charcoal gray one. Everyone who sees it loves the color (Lt. sea green) and I have gotten many compli Camry. I am actually glad I did not go with the charcoal gray one. Everyone who sees it loves the color (Lt. sea green) and I have gotten many compliments on it. There is even someone else at my work that got an exact copy of my car, so they must have liked it too. I have also gotten many compliments on how comfortable and quiet it is. My coworkers always want me to drive when we go out to lunch. :-) Once again, thank you for selling me a great car (even if it is not a manual transmission). I LOVE IT. More

Excellent salesperson who did a fantastic job taking care of my family through the whole process of buying a new car. Amy has even contacted me after buying the car six months to check to see if everything of my family through the whole process of buying a new car. Amy has even contacted me after buying the car six months to check to see if everything is going well with the vehicle. I would highly recommend buying from Amy and Sunshine Toyota. More

My experience with Sunshine Toyota was great. I gave them a price that I wanted to spend on my new purchase and they went actually below it. Everyone was friendly and helpful. Dennis went out of his wa them a price that I wanted to spend on my new purchase and they went actually below it. Everyone was friendly and helpful. Dennis went out of his way to make sure I was happy with my purchase. Very happy with this dealership. More

Laurie was very friendly, helpful, informative. She answered all my questions, and gave no pressure regarding my decision-making. She even mailed me extra keys found in the dealership after the sale! answered all my questions, and gave no pressure regarding my decision-making. She even mailed me extra keys found in the dealership after the sale! I would not hesitate to recommend Laurie McLean and Sunshine Toyota. More

Had a very positive experience with this dealership in August. Everything that was agreed upon via email communication was as is when I arrived at the dealership. No hidden fees, transactions or attempt August. Everything that was agreed upon via email communication was as is when I arrived at the dealership. No hidden fees, transactions or attempts to "up" the sales price upon vehicle pick up. I picked the dealer based on the best offer anyone could make me and they did that. More

2nd attempt to look for a used car. very unprofessional. Was a very challenging experience and felt like everything was funny and a joke. Felt pressured to buy a newer car even though the payments were too Was a very challenging experience and felt like everything was funny and a joke. Felt pressured to buy a newer car even though the payments were too high. Inappropriate conversations in used car showroom with his co-workers. very disappointed and will not return. More

We purchased a used Toyota Sienna from Sunshine. We saw the price on the internet and it was significantly lower than other dealerships in the area. Sunshine is about an hour away for us, so we called to m the price on the internet and it was significantly lower than other dealerships in the area. Sunshine is about an hour away for us, so we called to make sure it was still available. Dennis Walters, our salesman, told us that he would remove it from the lot so that we didn't make the drive and it sell before we got there. When we arrived it was removed. We were prepared to haggle, but there was nothing like that. The car was offered at the price listed. There were no extra fees. And they gave us a fair price for our trade-in. We had a wonderful experience. More

Jim is very good salesman, we knew what we wanted and he didn't try to pressure us into something else. That shows the signs of salesman knowing his customers, he is not a high-pressure person. We saw the didn't try to pressure us into something else. That shows the signs of salesman knowing his customers, he is not a high-pressure person. We saw the Toyota we bought on the dealership Web site. More

I was extremely pleased with my experience at Sunshine Toyota. Dennis Walters was extremely helpful and patient with us as we narrowed down the options for our new car. He was knowledgeable about pr Toyota. Dennis Walters was extremely helpful and patient with us as we narrowed down the options for our new car. He was knowledgeable about products available and was willing to work with me to as I struggled to reach my budget goals. In addition he went above and beyond the call when he completely handled a last minute issue we had with the license plate transfer. Even though I had to drive all the way from Ann Arbor to do business with Dennis and Sunshine, it was worth the extra trouble. More