Sunshine Toyota

This is the third vehicle purchased from Sunshine Toyota and always with Bob Suprenant. This arrangement has worked very well for me. The Vehicles have always been as promoted. Bob is knowledgeable, frien and always with Bob Suprenant. This arrangement has worked very well for me. The Vehicles have always been as promoted. Bob is knowledgeable, friendly, very helpful. At my age, I may not require another vehicle but, should I, I will return to Bob and Sunshine Toyota. More

It's been about 13 yrs since I've bought a new car. My salesperson, Aimee Alger, was very accommodating, down-to-earth, honest, with a no-pressure-to-buy attitude. I visited another Toyota dealership in salesperson, Aimee Alger, was very accommodating, down-to-earth, honest, with a no-pressure-to-buy attitude. I visited another Toyota dealership in the area; however, I felt Aimee was the best salesperson to work with. She ensured a smooth sale. She took time to show me how to work all the bells & whistles in my new car, too. As regards to emailing Aimee with questions & concerns, she was very timely when responding back to me (within 24 hours or less). It is very likely that when the time comes to replace another vehicle I own, I will certainly visit Aimee at Sunshine Toyota again. I highly recommend that you work with Aimee. I don't normally recommend/refer my friends & family to salespeople or dealerships, but in this case, I will make the exception! More

I have recently dealt with Sunshine Toyota for both my service on my Toyota Avalon and for purchase of a Used Toyota Tacoma. The service representatives Courtney and Wayne at the dealership are courteous, service on my Toyota Avalon and for purchase of a Used Toyota Tacoma. The service representatives Courtney and Wayne at the dealership are courteous, friendly and helpful. My service is always completed on time and done right the first time. I get a complete explanation of what and why the service is needed or what was done to correct any problems. Not to mention I leave with a washed car and a flower to make my day! These little extras just make you feel like they care about your service experience. As for my salesman I cannot say enough about him - besides the quality of the Toyota product itself - he is the reason I return to Sunshine Toyota. I have closer option to my home. I have been dealing with Bob Supernant for the last 25 years - between my partner and myself, we have purchased 7 vechicles, and have gladly recommended both him and the dealership to our friends. Bob has excellent interpersonal skills, is knowlegeable and informative about all Toyota models. He is trustworthy, not pushy, and presents options to help work with you in your price range. It is his commitment to ensuring that I am happy with my purchase and that our customer relationahsip will be a lasting one that keeps me coming back to Sunshine Toyota. More

What wonderful experience at Sunshine Toyota of Battle Creek. It started with the phone call to Dennis. I was looking at vehicles online and the one I had found was sold already. However, Dennis took it Creek. It started with the phone call to Dennis. I was looking at vehicles online and the one I had found was sold already. However, Dennis took it upon himself to crunch some numbers and see if another sale would be possible on a vehicle in stock. He did not give me a lot of song and dance, just straight numbers of what we were looking at. Luckily for me the awesome sales experience did not stop there. When I arrived in Battle Creek to see the vehicle, Mr. Walters was ready to go. I was test driving the vehicle within a few minutes. After the ten minute test drive, Dennis informed me that my trade-in had been appraised and we had set a date and time for the final transaction. Right on point. The day had come - so my wife and I headed out from Grand Blanc, Michigan to Battle Creek. I believe we arrived at 11am, and were finished driving away looking for lunch at about 12pm. Everything was very fluid from the sales associate to the finance department. Usually moving as fast as they did, you would expect some changes or a "problem" associated with an unexpected cost. Not with my experience. I even enjoyed the finance department representative’s explanation on additional warranties even though I did not choose that route. It was all laid out perfectly and well understood. Everyone just had there stuff together and were ready to sell my wife and I that vehicle. Very pleased. I had met with the two different sales managers (Jeff and I believe Matt) who were very knowledgeable. They were willing to match price on tires and ready to negotiate any other issues. I say this because other dealers I have bought from, I remember the sales manager being the one who would say no, or counter offer with an inflated figure. Excellent service. Finally, when I was driving away (very satisfied) my wife had noticed a very minute issue with the windshield. I turned around and there was the Toyota staff at the door ready to hear me out on my problem. They said they would fix it for free, and I followed up with them a couple of days later. They followed through with their word and the service department was ready on the spot at 7:45 in the morning. I have a dealership here in Grand Blanc which I have purchased from, but next time I need a new Toyota, I will definitely consider the long haul to Sunshine Toyota of Battle Creek. Thank you again, Shaun P.S. WOW, even when I think about it now, what a pleasant experience. More

The total car buying experience with Sunshine was bang on. I encountered no issues on their behalf. Dennis made my experience painless as possible in purchasing online in which I have never did before.I a on. I encountered no issues on their behalf. Dennis made my experience painless as possible in purchasing online in which I have never did before.I am very satisfied with the customer service I received and the car that I purchased. I located Sunshine dealership thru my insurance company's (USAA)website More

As soon as I walked in the showroom everyone was very pleasant and cheerful. They treated me like a king and gave a good deal on my trade and I felt I got a good deal on the new car I purchased. Everythi pleasant and cheerful. They treated me like a king and gave a good deal on my trade and I felt I got a good deal on the new car I purchased. Everything about the transaction and experiance buying a car was the best, very smooth. I highly recommend Sunshine Toyota. Dennis More

I can't say one bad thing about my recent experience with Sunshine Toyota of Battle Creek. I just bought my Camry Hybrid from Chip and he was amazing. I would recommend him to anyone. Sunshine Toyotas custom Sunshine Toyota of Battle Creek. I just bought my Camry Hybrid from Chip and he was amazing. I would recommend him to anyone. Sunshine Toyotas customer service is better than any of the other dealerships I looked at in town and their knowledge of the cars was inpecable. I dont have one bad thing to say about my experience with Sunshine Toyota and Chip expecially, I highly recommed purchasing your next car from them. More

The customer service begins from the time the salesperson asks if they can help. The sales process was clear, fair price offered for my trade-in and price of new vehicle was great. Entire process was comple asks if they can help. The sales process was clear, fair price offered for my trade-in and price of new vehicle was great. Entire process was completed quickly. Had a new vehicle, which was cleaned, washed and full of gas, in less than an hour. Had leased a vehicle from this dealer the previuos year and was equaly impressed. Would recommend Sunshine Toyota to anyone who asks. More

I first saw the 2009 Camry XLE on Sunshine Toyota’s website and emailed questions to them to learn more about the vehicle. Dennis Walters responded promptly, answered all my questions and provided add website and emailed questions to them to learn more about the vehicle. Dennis Walters responded promptly, answered all my questions and provided additional specifics. Dennis also provided information regarding warranty programs and financing. I traveled from Grand Rapids to Sunshine to inspect the vehicle. The vehicle was as described and within a few hours the vehicle was ready for me to drive home. Dennis made certain I obtained the vehicle I wanted at a great price. I was impressed with Sunshine Toyota’s staff’s friendliness and their dedication to outstanding customer service. I will highly recommend this dealership to everyone. More

I searched for a hybrid auto on the web to save myself time. I found the one I eventually bought at Sunshine and it appeared to be everything I was looking for. I responded to the website and was surpris time. I found the one I eventually bought at Sunshine and it appeared to be everything I was looking for. I responded to the website and was surprised when Dennis Walters emailed me in less than a day. In the past I have found dealerships not responding for 5 days. Dennis was laid back, gave me the info I needed and we set up a time to see the car on a Saturday. Dennis called and reminded me just as I asked him to do and I got there just an hour before closing on a Saturday. There was no feeling that I was keeping them there and they spent all the time I needed. I told Dennis I would think about it and call back Monday. Dennis emailed me on Sunday night asking if I had gotten the answers I needed and I asked a couple of questions and asked him to fine tune the deal. On Monday I completed the sale. Why? It is a great little car, the folks at the dealership didn't act like they were trying to shove a car at me, all my questions were answered and there was no "extras" that "slipped" in at the last minute. The leasing guy was great, no pressure and the whole thing was exactly how I wanted it to go. I have asked Dennis to find my friend a Saturn Sky now because I trust them. My thanks for making this painless, especially with me being an hour away. Jeff Parsons More