Sunshine Ford

Bryce was great to work with. He was very helpful with figuring out financing options. Found the perfect vehicle for my family! He was very helpful with figuring out financing options. Found the perfect vehicle for my family! More

I drive the MKC Lincoln around one year. When I bought it there was 29000 miles on the speedometer Nice car, smooth drive, etc. But the problem is I have to go to the service again, 4th t When I bought it there was 29000 miles on the speedometer Nice car, smooth drive, etc. But the problem is I have to go to the service again, 4th time within one year.. I have "check engine" light on. Why is that. Because either 1. the car is bad, or 2. the service is bad. Knowing the "Ford" I am inclined to believe that the service is bad. When I show my dissatisfaction with the service I was told "-Go away if you do not like". When I said "- with engine light is on" the answer was "- up to you". Nice, is not it? Remember, every servise is onother face of the company. This face of the Ford is no good More

Bought my 2022 Ford Expedition from Sunshine Ford. Steve Bunt was my sales consultant, he was very professional. I will definitely be returning to this dealership. Steve Bunt was my sales consultant, he was very professional. I will definitely be returning to this dealership. More

I have always found the staff here to be very helpful and helped me with my choices. I had Randy and he was great. I leased the 2022 Ford Escape SEL and it is a pretty nice car. helped me with my choices. I had Randy and he was great. I leased the 2022 Ford Escape SEL and it is a pretty nice car. More

I’ve recently moved to the Newburgh area and have had my vehicle serviced 3 times at Sunshine Ford. My 1st experience wasn’t impressive. I brought the vehicle in for an oil change and was left waiting for o vehicle serviced 3 times at Sunshine Ford. My 1st experience wasn’t impressive. I brought the vehicle in for an oil change and was left waiting for over an hour and a half in the waiting room for a shuttle back home. As a result, I was offered 2 complimentary oil changes. When I brought the vehicle in a 2nd time for a complimentary oil change, I waited half an hour for a shuttle before I made a second request so that I would not be forgotten again. On my 2nd visit they also replaced a front axle and recommended a transmission fluid exchange, which they completed. 3 months later my transmission failed and my vehicle needed to be towed to Sunshine Ford. My vehicle is 5 years old with 85,000 miles. Their notes indicated that the transmission fluid was dirty and contained debris. It took 2 weeks for Sunshine Ford to even diagnose my vehicle. The original estimated time frame was 6-8 weeks. It took 19 weeks! In that time, Sunshine Ford/Ford Motor Company could not accommodate me with a loaner vehicle. They explained that their dealership only offered loaner vehicles to Lincoln. Sunshine Ford/Ford Motor Company would only offer me $30/day toward a rental vehicle for up to 30 days. When the parts finally arrived and Sunshine Ford began the repairs, I requested the left headlight be checked out. I explained that I had replaced the bulb several times and believed the issue may possibly be electrical. They replaced the bulb, which I paid for, and told me the issue was corrected. The very night I finally got my car back, I realized the headlight was out. I left a voicemail for my service advisor, Mr. John Booth, the next day to inform him that my headlight issue was in fact NOT corrected. I then posted a 1 star review and have not heard back from anyone at Sunshine Ford about bringing the vehicle in to correct the issue they said they corrected. Interestingly enough, after my 1 star review, Mr. John Booth, who is the service advisor at Sunshine Ford posted a 5 star review and the Sunshine Ford owner commented back thanking him for the review. This place is a sham! I have yet to redeem the 2nd complimentary oil change and I never will! You couldn’t pay me to bring my car back to Sunshine Ford! I will never buy a Ford again! More

Totally displeased with this dealership. I was very interested in an Eco sport S brand new and when we sat down to go over the numbers to my surprise it was a $3000 mark up on the MSRP.! whe I was very interested in an Eco sport S brand new and when we sat down to go over the numbers to my surprise it was a $3000 mark up on the MSRP.! when I question why the mark up I was told well you know how things are. I also question my jobs discount program and that’s something else they no longer do. Needless to say they lost us as a customer and the only good thing about this visit was I looked around elsewhere and found two other Ford dealers with the exact same car, same MSRP and the same color. Ended up going to Romeo Ford in Kingston, got a great deal not a penny above the MSRP and had a total pleasant experience. Do yourself a favor save time and money and don’t purchase a vehicle there. More

Online price of vehicle was $35,000 and when I called they said price was $45,995. I call this bait and switch. Ford should not allow dealers to do this. they said price was $45,995. I call this bait and switch. Ford should not allow dealers to do this. More

Great group of people that truly work their best to get you into your vehicle!! you into your vehicle!! More

They lied about the cost - put the MSRP but when I called they said they would charge $20k over they said they would charge $20k over More

It always good when I visit this dealer. people are always wanting to help. I enjoy going there. people are always wanting to help. I enjoy going there. More