
Sunshine Ford
Newburgh, NY
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I purchased a 2005 Mustang convertible from Sunshine. I had mentioned that I might be moving out of the area, but was looking for a Mustang. I was told they had a "special deal" on their LAST 2005 Mustan had mentioned that I might be moving out of the area, but was looking for a Mustang. I was told they had a "special deal" on their LAST 2005 Mustang. Their special deal was a water damaged car. There was a seam along the firewall that was never finished at the factory. The first time I left this car out in the rain it filled up the passenger side floor and caused numerous electrical problems. It also caused the carpet to mold and a heavy mildew smell (almost like it had been wet before and then dried out). The car would barely run. I took it to a Ford dealer that was close to my home as I doubted the car would make it 40+ miles back to Sunshine. When I returned to Sunshine and told them what had happened I was told that because I had taken it to another Ford dealer, the water leak was no longer their problem. After 6 months, numerous calls to Ford and 2 or 3 from Sunshine Ford to leave or they would call the police, and numerous attempts by the other dealer that tried to fix the leak, I contacted the Better Business Bureau. The arbitrator and their inspector found that the car HAD leaked before I had purchased it and was still leaking. Though the leak had been a factory defect from day one, Sunshine Ford claimed it had NEVER leaked on their lot. It kind of explains why the car had been stored in a service bay and the sticker showed a lot of water damage. (I had asked the sales person why the sticker was water marked, I was told that someone had left the windows down a little bit). Eventually the car ended up being sent to Ford reclamation. Sunshine Ford claims to have the "Mustang King" working there. Mustang King I sincerely doubt it. Ripoff king, that I believe. As for service, RUN away from this dealership. Sunshine Ford is the epitome of how a car dealership shouldn't be run. Avoid the headache, lies and ripoffs. Go anywhere but here to buy a car. More