262 Reviews of Sunshine Chevrolet - Service Center
I guess sometimes things do change I have been coming to sunshine for a long while now. It has always been top notch until early last year I noticed the quality of service started to de I have been coming to sunshine for a long while now. It has always been top notch until early last year I noticed the quality of service started to decline. The service advisors are not as personable as they used to be or genuinely glad to see you. Nobody was rude or condescending just busy on their cell phones. The technicians are very knowledgeable and do a great job but I’ve noticed a lot of the guys who have worked there for years are gone. What’s with the huge turn over? This last visit I brought my Dodge Charger in for an oil change. I realize it’s not a Chevy but I do it because I really don’t trust anybody else in the area quite like I do sunshine. The tech did the oil change and tire rotation and even ran my car through their washer but the windshield washer fluid was not topped off like normal which leads me to believe the depth of service has changed. Do I no longer get those fluids checked while getting my oil changed? Did the price of an oil change go up AND they took away the general fluid inspection? Not sure. I also know, and this may have been an intended joke because I drive a dodge or simply an accident, but the tech farted in my car before he got out. It was so bad that he himself rolled down the driver side window. As I got in I thought, “that’s odd. Car just got out of the wash and the window is down”. Then it hit me like that Seinfeld episode. You know the one with the smell that wouldn’t leave the car. “The Beast”. Jokes on me but I’m $60.00 poorer, lacking windshield wiper fluid, and left wondering what the xxxx that tech had for lunch. Maybe sunshine Chevy has begun its descent from greatness. When the service manager changed over I gave it time but it seems as though things have flatlined. C’mon Sunshine! Step it back up! More
Best Experience I have always had a wonderful experience when visiting Sunshine Chevrolet. The staff is friendly, helpful and trustworthy. I am not super knowledgeabl I have always had a wonderful experience when visiting Sunshine Chevrolet. The staff is friendly, helpful and trustworthy. I am not super knowledgeable about everything on my Tahoe but I can always count on the service center to take care of me. More
Careless about other's property Brought the vehicle for a defective torque converter (to be replaced). Received the vehicle after repairs with transmission fluid on the driver's fend Brought the vehicle for a defective torque converter (to be replaced). Received the vehicle after repairs with transmission fluid on the driver's fender including wiper and a bit of the windshield. Small dent in the top of the driver's side fender (same place as the transmission fluid). **Updated 12/20/2018. Still have receive no tangible feedback about the issues in my original review. Received a message that the snow received in this area has everything delayed. Forwarded that reply to the owner yesterday. Nothing received as of today.** More
Exceptional overall service experience Quick, efficient, quality service with extreme care and friendliness. Dealership is clean and comfortable to wait in and folks are genuinely friendly Quick, efficient, quality service with extreme care and friendliness. Dealership is clean and comfortable to wait in and folks are genuinely friendly and service oriented. More
Friendly informative Great on time service. Always quick to get you in. Generous with loaner if available. Facility very clean and modern. The coffee and hot chocolate nic Great on time service. Always quick to get you in. Generous with loaner if available. Facility very clean and modern. The coffee and hot chocolate nice touch. More
Always Happy with Sunshine Chevrolet This is the best dealership in the Asheville NC area, my wife love the way they take care of our car, and I'm very happy with the way they take care o This is the best dealership in the Asheville NC area, my wife love the way they take care of our car, and I'm very happy with the way they take care our needs, we feel like family. We give this dealership 10 Star's. More
Corvette Starter Problems I was passing through town and the starter on my Corvette starting acting up. Mike worked me in on short notice and they diagnosed the problem very q I was passing through town and the starter on my Corvette starting acting up. Mike worked me in on short notice and they diagnosed the problem very quickly. They didn't have the part in stock but we were able to determine that the car was safe to drive so that I could make it home in time for my anniversary. They were professional and easy to deal with. They certainly earned my respect and I would recommend them. More
Poor service from Sunshine Chevrolet I was very disappointed in the service I received. I asked to have the brakes checked and was told that the front rotors needed to be turned (if they I was very disappointed in the service I received. I asked to have the brakes checked and was told that the front rotors needed to be turned (if they were able to) and they couldn't check the rear brakes because the drums were rusted on (there must be a way to fix that) but was not offered. In my opinion that is wrong, because that is a safety item and needs to be taken care of. So I went to an outside source to have the problem fixed. From now on I will never come to Sunshine Chevrolet to have anything done on my HHR again. I will seek repairs else where. More
Service Excellence! This past weekend my family and I were on our way home from a week's vacation and along the way we experienced some brake issues. After leaving our v This past weekend my family and I were on our way home from a week's vacation and along the way we experienced some brake issues. After leaving our vehicle with the service team, the issue was found but would not be able to be repaired until Monday. Sunshine made all of the arrangements to not only have our repairs completed on Monday, but also helped us secure transportation so I could get my wife and daughters home safely. My wife returned to pick up our vehicle Monday afternoon and it was ready as promised. There are not enough words of thanks and gratitude that can properly express for the kindness and excellent customer service. More
Best service department you could ask for Sunshine Chevrolet helped us when we couldn't get help anywhere else. Because of the service department's rush to get our problem diagnosed and repair Sunshine Chevrolet helped us when we couldn't get help anywhere else. Because of the service department's rush to get our problem diagnosed and repaired our parents were able to enjoy the one vacation that they look forward to every year. Jack and his group did not receive our vehicle until after they had closed for the night. By the time we arrived at the dealership around noon the next day the rv had been diagnosed and repaired. We were back on the road for for the one trip that our parents take and look forward to every year. More