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Sunshine Chevrolet

Arden, NC

4.6
560 Reviews
Located just outside of Asheville, Sunshine Chevrolet is based in Arden on Long Shoals Road across I26 from Biltmore Park Town Square. We are proud to be a family-owned, full-service Chevrolet dealership. We were thrilled in 2015 to be named the 1st GM Green Dealer in America! Whether you are in the market to purchase a new or pre-owned vehicle, we'll help you find the car, truck or SUV that works for you! Sunshine Chevrolet has a professionally managed Service & Parts Departments open extended hours to accommodate our customers' busy schedules. We work on ALL makes and models! Please feel free to contact us at 828.684.3571 to schedule an appointment. "We Will Brighten Your Day!!"
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100 Thunderland Cir

Arden, NC

28704

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Showing 560 reviews

January 18, 2019

Best service ever had This is my second purchase through sunshine Chevrolet The customer service is great and they really do look to give you the best car, I will continue More

by Mrschelsea26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lancelot Harrison
Jan 22, 2019 -

Sunshine Chevrolet responded

Thank you so much for coming to Sunshine Chevy to shop for a vehicle and for your kind review! We appreciate your loyal business and your feedback. Thanks again! Kristy Elliott, Dealer

January 16, 2019

Poor customer service follow-up We bought a used vehicle and had several questions about missing items. When we purchased it, we were told (from general sales manager) they knew the More

by JENNY7JACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curt, Robert, and Brandon
Jan 18, 2019 -

Sunshine Chevrolet responded

Jenny, I'm so sorry that your emails were not responded to. It's my understanding that our staff has reached out to you this week. Again, I apologize for your frustration. Kristy Elliott, Dealer

January 15, 2019

warranty repair very timely and professional! had to leave vehicle for several days while parts were in route. several options were given for transportation but I jus More

by CD67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service writers or mgrs.
Jan 18, 2019 -

Sunshine Chevrolet responded

Thank you so much for bringing your truck to Sunshine Chevy for service and for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

January 14, 2019

Had to call twice as no one returned message. Used to feel delightfully special when visiting Sunshine. Was greeted by name and made to feel that my business was valued. What happened to you? More

by PATHANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney, Max
Jan 18, 2019 -

Sunshine Chevrolet responded

I'm so sorry that you feel that our customer service has declined. I have spoken to the Parts & Service Director and service team about your comments. We will try to do much better for you in the future. Thank you for being a loyal customer and for letting us know that we disappointed you. Kristy Elliott, Dealer

January 09, 2019

Stay Away! Purchased a new 2018 Z71. Great Vehicle, I recommend the truck, just do not purchase it or any vehicle from Sunshine Chevrolet. The salesperson was More

by RockHardRideFree
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kristy
Jan 18, 2019 -

Sunshine Chevrolet responded

It is just untrue that you have not received a response from the owner. You and I communicated numerous times when these issues were going on in October. Our Finance Manager did not lie to you about anything and when you wanted a protection product cancelled, we handled that promptly. Kristy Elliott, Dealer

January 08, 2019

Oil change & blinker This took two hours, they charged me but when I explained I just bought the car a month ago she scowled & said the sales person never noted that on th More

by mamparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer service area
Jan 08, 2019 -

Sunshine Chevrolet responded

I'm so sorry that you had a less than stellar experience while getting your oil changed. I will review your comments with our service team so that your next visit will be much better. Thank you for your feedback. Kristy Elliott, Dealer

January 07, 2019

Awful- consistently Never returns Cale’s and slow, if any, response to emails. Don’t plan to buy any other cars from them. Have had problems with computer screen and the More

by SPRINGERMOM75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney
Jan 22, 2019 -

Sunshine Chevrolet responded

I am sorry that you are so frustrated and have spoken to our Parts & Service Director about responding quicker to customer inquiries. Regarding your computer screen....as you are aware, our technicians were unable to duplicate your complaint when your vehicle was in the shop. In this case, we cannot make needless repairs. We have explained this to you and your husband - who seemed to understand this quite clearly. If the problem presents again, please bring it back in and we will check it again. Kristy Elliott, Dealer

January 07, 2019

What a great place Staff is so friendly and the quality of work is amazing never had an issue. This is my go to garage as well as dealership More

by ONLYPLAYAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 08, 2019 -

Sunshine Chevrolet responded

Thank you so much for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

January 02, 2019

Car purchase Clean facility, friendly employees, helpful. Zap was thorough and helpful. So was young man in business office. Successful visit. Would recommend to More

by WRCK1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach and business office, young man, don’t remember name. In last office.
Jan 08, 2019 -

Sunshine Chevrolet responded

Thank you so much for coming to Sunshine Chevy to shop for a vehicle and for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

January 02, 2019

Above and Beyond Even during their busiest time of the year, C.J. and Curt at Sunshine Chevy, helped me find a vehicle that would work well for my job. They knew I nee More

by HEIDIANDAARON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C.J. Harris, Curt, Brandon
Jan 08, 2019 -

Sunshine Chevrolet responded

Thank you so much for coming to Sunshine Chevy to shop for a vehicle and for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

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