Sunset Volkswagen

Service clients beware Two Bad Experiences... First one, we brought car in for noisy brakes (new VW-bug) under warranty; car makes the noise 24/7. Brought it in for service Two Bad Experiences... First one, we brought car in for noisy brakes (new VW-bug) under warranty; car makes the noise 24/7. Brought it in for service to check this out and they said they could not duplicate it. Picked car up, and found a manager before we left parking lot to tell him the problem and LISTEN to the problem...which of course, the brakes were still squeaking and he acknowledge but told us there is nothing they can do, because they all do it!!! ALL!! But he would check with Volkswagen to see if they would install new brakes. Never happen....At the Second visit, was to install the door handle that was peeling. We brought car in; they told us it would be @ an hour, waited 3 hrs, car sat outside/never serviced it. Finally brought car into service area 15 minutes before closing. They took door handle off, and shorted out passenger window switch in the process, then lied to us about why the car wasn't ready...Long story short 5 days later, we get our car back after several calls to service director with NOT one return call from management. However, the service advisor, Joe was really stuck in the middle and should be commented. More

Chuck is the man for Audis Purchasing my Audi from Suncoast was a pleasure. Chuck Kennedy facilitated the process in a non-pushy, informative, and thoughtful way. Both him and t Purchasing my Audi from Suncoast was a pleasure. Chuck Kennedy facilitated the process in a non-pushy, informative, and thoughtful way. Both him and the sales manager were transparent in their pricing for the new vehicle, and after some negotiation we arrived at a trade-in value that I could be happy with for my old Mazda. Chuck followed up after the purchase in a timely manner to check how everything was going, and even remembered to send a missing driver manual. Will definitely be back in the future! More

CHUCK KENNEDY IS EXCELLENT Just bought a used Lexus LS460L over the internet from Chuck Kennedy and he is excellent. Honest and very personable with " no high pressure sales bal Just bought a used Lexus LS460L over the internet from Chuck Kennedy and he is excellent. Honest and very personable with " no high pressure sales baloney ". The transaction went smoothly and Chuck went over and above what he was required to do. I am from out of state and his communication was excellent. I highly recommend Chuck and this dealership. More

Very pleasant experience. Chuck gave me their best price out the door without me having to ask for it. My overall experience was pleasant and I love my new car! Chuck gave me their best price out the door without me having to ask for it. My overall experience was pleasant and I love my new car! More

Great Service! I bought a Ford Focus from Chuck Kennedy and had great service, a good offer on my trade in, got financed quickly and was on my way. One of my best c I bought a Ford Focus from Chuck Kennedy and had great service, a good offer on my trade in, got financed quickly and was on my way. One of my best car buying experiences. More

Total Support From Montreal, I was looking for a Florida car before my next snowbird visit. Chuck Kennedy was very helpful in providing details and agreeing to hold From Montreal, I was looking for a Florida car before my next snowbird visit. Chuck Kennedy was very helpful in providing details and agreeing to hold my Internet offer until I arrived for a personal review. Chuck made everything very easy and completely open and trustworthy. Great experience and great car deal. Thanks to Chuck Kennedy More

Internet Purchase I bought an Audi S6 from their internet manager Chuck K. I live in Houston. Chuck made the experience better than being there in person. He sent me I bought an Audi S6 from their internet manager Chuck K. I live in Houston. Chuck made the experience better than being there in person. He sent me tons of photos, facilitated paperwork and oversaw the pickup by my transport service. He even called me once it was picked up to tell me the driver did a great job loading the car. Very professional service. I would highly recommend this dealership for internet car buying. More

Excellent We recently purchased a used 2014 VW Jetta. Working with Susanne Sanders was a real pleasure. You are fortunate to have her at your business. Susanne We recently purchased a used 2014 VW Jetta. Working with Susanne Sanders was a real pleasure. You are fortunate to have her at your business. Susanne was very helpful, professional, pleasant & down to earth. She was also very helpful after the sale as well. We realized a few weeks after purchasing the Jetta that there was a accessory missing and Susanne tracked down the former owner and arranged for us to pick the accessory up. She went above and beyond. More

Leasing a new Tiguan I recently leased a new VW Tiguan from Suncoast Volkswagen and was very pleased with the process. Mr. Kohout was very knowledgeable about the details I recently leased a new VW Tiguan from Suncoast Volkswagen and was very pleased with the process. Mr. Kohout was very knowledgeable about the details of the car and explained the leasing agreement thoroughly. The sales, service and financial personnel that I encountered all exhibited professionalism and I would certainly purchase another car here in the future. More

My experience with purchase of a new Golf from Marcus Kohout The purchase of my new VW Golf was the best that I have ever had when buying a new car. Marcus was very knowledgeable and always treated with me profe The purchase of my new VW Golf was the best that I have ever had when buying a new car. Marcus was very knowledgeable and always treated with me professionalism and respect. He made me feel very proud of my purchase and would recommend him always. More