Sunset Kia of Auburn - Service Center

It was easy to get in and out. The service writer was prompt and professional and even the manager Justin recognized me and took time to say hello. Wouldn’t think of going anywhere else for my service. prompt and professional and even the manager Justin recognized me and took time to say hello. Wouldn’t think of going anywhere else for my service. More

Jennifer was amazingly helpful and kind. I love their oil service but am frustrated with how long it takes to get parts- more about shipping than Kia, but hard on customers. oil service but am frustrated with how long it takes to get parts- more about shipping than Kia, but hard on customers. More

Great service - wished there was water available and a display with brochures on the Kia models in a rack in front waiting area display with brochures on the Kia models in a rack in front waiting area More

Great dealership, had my maintenance done here loved the atmosphere. Said they were going to vacuum my call which that never happened. atmosphere. Said they were going to vacuum my call which that never happened. More

You guys were amazing thank you so so much for being so kind to me kind to me More

Very friendly dealership clean and bright.Deanbehind Very friendly dealership clean and bright. Dean behind the counter was excellent.I was out quicker then I thought thanks Very friendly dealership clean and bright. Dean behind the counter was excellent.I was out quicker then I thought thanks More

There was a mixup with my appointment and Dean was nice enough to get me in. They serviced my car very quickly too! enough to get me in. They serviced my car very quickly too! More

Always quick friendly service. Love my gal at check ins. Don't know her name. Short gal with rhinestone mask, first desk Don't know her name. Short gal with rhinestone mask, first desk More

Slow and poor customer service. I dropped my car off for an oil change at 10:45 am and was told it would be ready for pickup at 12:45. I used my lunch break to pick up my vehicle, and when I came up to the an oil change at 10:45 am and was told it would be ready for pickup at 12:45. I used my lunch break to pick up my vehicle, and when I came up to the desk to check up on my car I was told it was done and needed to be brought to the front. I was told it would only be a few minutes. I waited about 40 minutes until I finally decided to ask what was taking so long only to walk Up to the front desk and be ignored by the staff for about 5 minutes before someone asked if I needed help. All in all I waited for almost 50 before getting my car back. I’d rather pay for an oil change and the service if it means I’ll get quality customer services. You won’t get that here. More

Was a pleasure to purchase this vehicle from you back in September of 2019. We moved to Montana in September of 2016 so when we were looking for a replacement for our 2013 Sorrento we knew that we were goin September of 2019. We moved to Montana in September of 2016 so when we were looking for a replacement for our 2013 Sorrento we knew that we were going to look for another Kia. So when the Telluride came out I read a about them and was sold after all the reviews were so positive. I purchased my first diesel from Sunset Chevrolet in Sumner in 2007 so I was familiar with Sunset and there business practices. We love our Telluride and still get compliments about its ride, design and comfort. If we had to buy another vehicle to replace this one I'm sure it will be another Kia from Sunset Kia. More