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Sunset Kia of Auburn - Service Center

Auburn, WA

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541 Reviews

541 Reviews of Sunset Kia of Auburn - Service Center

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December 09, 2020

The person I’ve had the most contact with is Jennifer Gordon. She is outstanding - polite, professional and informative. my daughter, the person who brings the car in, is often stressed. Jennifer’s able More

by Louise Pietrafesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Dec 10, 2020 -

Sunset Kia of Auburn responded

Thank you, Louise, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jennifer here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 08, 2020

I came in for an oil change and got a complimentary car wash and vacuum and had a great experience with the customer service representative that served me. More

by KINGANG23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Justin Mithun
Dec 08, 2020 -

Sunset Kia of Auburn responded

Thank you so much for the 5 star review! We are thrilled that you had a positive experience at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 08, 2020

Dean,Was super friendly and kind and was so sweet and Dean, Was super friendly and kind and was so sweet and did an amazing service job in my vehicle !! And I will be be back to request him to service my More

by CLARA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Dec 08, 2020 -

Sunset Kia of Auburn responded

Thank you for the kind words for Dean in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 07, 2020

Every time I come in for my oil change I’m treated with the upmost respect. I wanna thank dean and all the crew for the wonderful work they do!! More

by KFLORK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Taylor, Fred Nolan, Jason Eltringham, Tim Fretz, Justin Mithun, Peter Salvati
Dec 08, 2020 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 06, 2020

Great service! Very knowledgeable and friendly. Brought my car in for the 15,000 mile service, expected service to take 4 hours, but it was ready early!! Worked out perfectly for our day😊 More

by kathi.seattle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaideis
Dec 07, 2020 -

Sunset Kia of Auburn responded

Thank you, Kathi, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 06, 2020

The courtesy, knowledge and attention to detail that the service rep showed was outstanding. The timing of the service from Dockton was done professionally and without a problem. More

by CLARKWALKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Eltringham
Dec 07, 2020 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 03, 2020

Very friendly staff. The service very quick. I dropped off my car in the morning and I was able to pick it up only a couple hours later. More

by krystal.campbell5678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was a woman, not sure what her name was
Dec 04, 2020 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, Krystal. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 02, 2020

Courteous and efficient. The time that was given for the work was right on for my recall.my car was washed and made safe for possible contact with others More

by JDSDJR2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Justin Mithun
Dec 02, 2020 -

Sunset Kia of Auburn responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 02, 2020

Excellent service, everyone kind, pleasant and professional. On top of Covid protocols and safety. Waiting area clean, girl that checked me in for service appointment very friendly and helpful More

by kimd6878
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Dec 02, 2020 -

Sunset Kia of Auburn responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear that your experience here at Sunset Kia of Auburn felt safe and pleasant. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 02, 2020

Awesome service team, efficient, friendly. I really appreciate it when they wash my car every time it’s serviced so that’s an extra bonus. More

by TailevuLewa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean G
Dec 03, 2020 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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