Sunset Kia of Auburn - Service Center

Satisfaction is always appreciated with great customer service at all times very happy Thank you service at all times very happy Thank you More

Customer service was great. I arrived right at my appointment time, and they helped me out right away. They saw that I was holding my sleeping kid and just asked for name and keys and went to work. T appointment time, and they helped me out right away. They saw that I was holding my sleeping kid and just asked for name and keys and went to work. The representative came to me on the chair with the sleeping kid in my arms to go over the initial paperwork and had me sign. About 30 minutes into it they came to let me know that I would need my filters replaced and actually brought my filter to show me what it looked like and the representative already knew the prices when asked what it would cost to replace. And then he went back and let them know the additional work that would be done and told me it should be ready soon. I was in an out in about an hour and grateful that it was on time. More

Honest and dependable. Thank you for excellent service. The service was completed sooner than we all thought. Very helpful. The service was completed sooner than we all thought. Very helpful. More

Always friendly. On time and reasonable. They get the job done. Nice waiting room with coffee done. Nice waiting room with coffee More

Over the years and the many vehicles I've owned, I have tended not to use the dealership service departments as they are usually more costly. Major service work for my Acura, for example, cost nearly twice tended not to use the dealership service departments as they are usually more costly. Major service work for my Acura, for example, cost nearly twice as much at the Acura dealer as the identical service done by an independent, Acura-certified garage. So I did some comparison shopping for my Optima's 60K service and found very little difference. I think I got good advice by the Sunset Kia service rep, and of course they honored their lifetime oil change promise. When dropping off and picking up my car, both times I noticed a person disinfecting the countertops and pens used to sign, so I also felt it was one of the safer public places I've visited during this pandemic. More

Always a very easy experience, with great people in the service department. I trust them to give me what I need without upselling me. service department. I trust them to give me what I need without upselling me. More

Staff is always very friendly and informative. Have been taking my car here for 6 years and every visit has been good. taking my car here for 6 years and every visit has been good. More

Wonderful service by sales and service. Nothing but good to say for both. Would recommend your dealership. to say for both. Would recommend your dealership. More

Best service and professional workers , especially Jordan is my best she is amazing and kind is my best she is amazing and kind More

Lyft drivers were great and my service guy was professional, courteous and so comfortable to work with. He gave me the reason to move my Telluride’s service to your great business. Give all the fo professional, courteous and so comfortable to work with. He gave me the reason to move my Telluride’s service to your great business. Give all the folks a gold star. More