Sunset Kia of Auburn - Service Center

I love the honesty and openess of the service center. They give good quotes and do not add unnecessary services. Definitely recommend this service center for those that do not do their own maintenance. They give good quotes and do not add unnecessary services. Definitely recommend this service center for those that do not do their own maintenance. More

Very pleased with service department but, they were not able to comply with a recent recall. I have had all service work done on my Optima done at Sunset Kia able to comply with a recent recall. I have had all service work done on my Optima done at Sunset Kia More

Sunset Kia is super friendly and always on time with my vehicle. Dean my service tech always goes above and beyond to help the customer. vehicle. Dean my service tech always goes above and beyond to help the customer. More

I asked for a faster than normal completion. Exceeded expectations by 20 minutes. My last service took longer than expected by about an hour, so I was glad to get back to "normal." expectations by 20 minutes. My last service took longer than expected by about an hour, so I was glad to get back to "normal." More

Speedy service. Convenient. I was able to log on to work but they were done so quickly that I didn’t get much work done work but they were done so quickly that I didn’t get much work done More

On my first visit I was reprimanded for not parking in the right area, and waited 13 minutes before I could even check in. I certainly didn’t feel welcome! the right area, and waited 13 minutes before I could even check in. I certainly didn’t feel welcome! More

Absolutely ridiculous to have my car for FOUR months!!!! Even if a warranty issue, was unacceptable and I will never bring my car to this Kia!! Even if a warranty issue, was unacceptable and I will never bring my car to this Kia!! More

Amazing customer service, There was no available appointments but was able to drop off at 9am and they still got my service done before I could finish a hike. Thank you Dean for the great customer s appointments but was able to drop off at 9am and they still got my service done before I could finish a hike. Thank you Dean for the great customer service. More

Service/Jennifer was a big help in working through fixing air conditioner. Company was willing to install air conditioner compressor I bought from Napa auto parts. air conditioner. Company was willing to install air conditioner compressor I bought from Napa auto parts. More

Don't know much about the dealership but I needed to bring my car in to a Mitsubishi authorized dealer to find out the problem for my car that still has factory warranty. To make a long story short, the bring my car in to a Mitsubishi authorized dealer to find out the problem for my car that still has factory warranty. To make a long story short, the representative Jennifer was very friendly, courteous, helpful and very knowledgeable. She helped me from the beginning to end and made my kinda scary situation better. I would definitely go back because her customer service was excellent! Thank you Jennifer and Sunset Kia of Auburn. More