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Sunset Kia of Auburn - Service Center

Auburn, WA

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541 Reviews
Call Service Center (253) 826-7385

541 Reviews of Sunset Kia of Auburn - Service Center

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September 22, 2021

Great service and friendly staff that took care of me above and beyond my expectations More

by filigermike01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean , Morgan, Brady
Report | Print
Sep 22, 2021 -

Sunset Kia of Auburn responded

Mike, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 22, 2021

Yes I do have some words, Jennifer gordon is an excellent example of a service provider and went out of her way to help my wife and I with our Kia! She was congenial, friendly, informative and very very help More

by golinse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Sep 23, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear Jennifer and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 22, 2021

Polite service representative, service done very quickly, check in process is fast, highly recommend this dealer More

by jayrulesfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Sep 23, 2021 -

Sunset Kia of Auburn responded

Jay, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 21, 2021

Jennifer G is great! Quick check-in and the wait time was less than expected. More

by BAP1202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Report | Print
Sep 22, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that Jennifer had the opportunity to work with you, and we are thrilled that you found your check-in and wait time to be less than expected here at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 20, 2021

Great customer service efficient and curious did a great job got me in and out More

by jjohnsonjr32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Report | Print
Sep 20, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 20, 2021

Sunset Kia has excellent customer service. Although I didn’t have an appointment they were able to help me. Thank you! More

by Officerone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Report | Print
Sep 20, 2021 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 18, 2021

Quick, cheap, good customer service! Everyone was nice, my oil change took maybe 30 minutes, and it was at least $25 cheaper than Kia of Puyallup lol thanks! More

by Maliah Sims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall, and Shemi?
Report | Print
Sep 19, 2021 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 18, 2021

They are very professional. The people at the front desk are friendly and let me how long it will take and the prices. Thankyou for a job will done!! More

by bonniele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Report | Print
Sep 19, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 17, 2021

It is not the first time we do our service here and each time we see that they do exactly what we were promised if not more. In time and very good service. More

by FARIEDALANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan
Report | Print
Sep 19, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 16, 2021

I have always had a great experience but not this time. Horrible experience! The lack of communication was so disappointing in a frustrating situation. More

by dixongoins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer
Report | Print
Oct 03, 2021 -

Sunset Kia of Auburn responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Please email us at wecare@sunsetautofamily.com

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