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Sunset Kia of Auburn - Service Center

Auburn, WA

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541 Reviews

541 Reviews of Sunset Kia of Auburn - Service Center

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September 30, 2021

It took almost 2 months to get my car back from the shop. When I finally Got my car back, it came back with problems and had to take it back to get it fixed. I am very unsatisfied with the service I had and More

by BRYNNE.THOMPSON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shimmy
Oct 18, 2021 -

Sunset Kia of Auburn responded

Brynne, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please email us at wecare@sunsetautofamily.com

September 30, 2021

Mrs. Gordon Always nice and helpful she always answers my questions and gets all the estimates I request. More

by TITASUNSHINE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs.Gordon
Sep 30, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! Mrs. Gordan and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 30, 2021

They are great to work with, I showed up without an appointment they helped be and fixed my head light they did not turn me away. They were awesome More

by cindysell4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember name
Sep 30, 2021 -

Sunset Kia of Auburn responded

Cindy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 29, 2021

Dean and his fellow team members always give me great service. Friendly, prompt, and trustworthy! More

by mjkarwal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Sep 30, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dean met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 29, 2021

Good experience, I was in and out then less that an hour. Really nice people. More

by soto_vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N\A
Sep 30, 2021 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business, Vincent, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 29, 2021

The employees were helpful and friendly. The waiting area was large and clean and it was nice to see someone who was cleaning and disinfecting surfaces the entire time we were there. More

by DLMARTIN_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Sep 30, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 28, 2021

I went in for an oil change and left with a new car. There is a shortage of used cars and my 2017 Niro is in great condition. Because of that, I got a great trade-in and great deal on a newer Niro. The More

by Ualani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall, Brady and Reese
Sep 29, 2021 -

Sunset Kia of Auburn responded

Ualani, We are very happy to hear Kendall, Brady and Reese provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 27, 2021

The work done on my car was the high quality that I expected and the price was quite reasonable. More

by Somoc09112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Finnegan
Sep 27, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 27, 2021

Jennifer Always takes amazing care of me and my family! She keeps me up to date throughout the day so I can stay on schedule with work. I really appreciate her! More

by heigh10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 27, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fantastic five-star review with Jennifer and our team! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 26, 2021

This place is great. Kendall was a big help. Great service and friendly people. I would recommend this place More

by francislarsen26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Sep 26, 2021 -

Sunset Kia of Auburn responded

We appreciate your business, Francis, and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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