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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

November 05, 2021

Always fair good customer service I always get my vehicles serviced here just love the service they provide! More

by RESORCEIGGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 06, 2021 -

Sunset Kia of Auburn responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2021

The team was Easy to work with and quick process. No pressure and I got what I needed. More

by GLENN.AKRAMOFF
Recommend Dealer
Yes
Employees Worked With
Brady
Nov 04, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business, Glenn, and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2021

Great customer service, friendly honest people. I enjoy working with Kendal Finnigan and Steve. Great people, thank you! More

by dave7379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Finnegan
Nov 05, 2021 -

Sunset Kia of Auburn responded

It's great to hear that Kendal and Steve were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Dave, for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2021

Very helpful. The complimentary ride home and back really helped me conplete all my errands that day. The service was done before the assessed time and Dean was very helpful at the desk. More

by jacobdhileman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Nov 05, 2021 -

Sunset Kia of Auburn responded

Thank you, Jacob, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2021

I went in for an oil change and tire rotation. They actually really DID rotate my tires and top off my windshield washer fluid. The reason I point this out is because with other cars that I have had an More

by shanisuzan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Nov 05, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

Came in to get the rotors checked, they need to be changed out unfortunately no parts in stock, now I’m waiting More

by SABINEM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Nov 04, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your experience with Sunset Kia of Auburn. We are sorry about any inconvenience due to the lack of parts and hope that they will be back in stock shortly. We sincerely appreciate your business! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

we really like our car. MPG is good. Nice to drive. we really like our car. MPG is good. Nice to drive. Our only problem was went we tried to get a new windshield. We were told nobody had one in More

by EDIGERS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remeber his name. Real nice guy.
Nov 04, 2021 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We are sorry to hear that you weren't fully satisfied with your experience and would like to learn more. Please reach out to us at wecare@sunsetautofamily.com if you would be willing to discuss this in more detail. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2021

Shimmy was great! Prompt and a good communicator. Very sad my card didn't get washed or vacuumed, though More

by kateendle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shimmy
Nov 02, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2021

They were polite and offered some tea I was very happy with the car they picked out More

by powhatton57
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 03, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 01, 2021

Brady was great! Helpful, knowledgeable and straight forward. He help turn around my bad experience at another location. More

by ashdel27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer in the service dept.,Eddie and Brandon
Nov 02, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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