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Sunset Kia of Auburn

Auburn, WA

3.0
851 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 851 reviews

November 07, 2021

Jennifer Gordon is one of the best service personnel I have been blessed to deal with. She is so attentive to all my needs when I come in for service. She listens an does everything she can within her job More

by Jamebo57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Nov 08, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jennifer and our team met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 07, 2021

I was happy with the customer service and the follow up, service completed in good time as promised More

by Jmwas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi, and the guy who attended to me
Nov 08, 2021 -

Sunset Kia of Auburn responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 07, 2021

Professional, attentive with minimal wait time. Service tech explained to me what services were performed and how. More

by AILEENREX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 08, 2021 -

Sunset Kia of Auburn responded

Thank you for your kind review, Aileen! We're glad to hear that our team delivered such a pleasant and timely experience. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 05, 2021

Always fair good customer service I always get my vehicles serviced here just love the service they provide! More

by RESORCEIGGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 06, 2021 -

Sunset Kia of Auburn responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2021

The team was Easy to work with and quick process. No pressure and I got what I needed. More

by GLENN.AKRAMOFF
Recommend Dealer
Yes
Employees Worked With
Brady
Nov 04, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business, Glenn, and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2021

Great customer service, friendly honest people. I enjoy working with Kendal Finnigan and Steve. Great people, thank you! More

by dave7379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Finnegan
Nov 05, 2021 -

Sunset Kia of Auburn responded

It's great to hear that Kendal and Steve were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Dave, for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2021

Very helpful. The complimentary ride home and back really helped me conplete all my errands that day. The service was done before the assessed time and Dean was very helpful at the desk. More

by jacobdhileman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Nov 05, 2021 -

Sunset Kia of Auburn responded

Thank you, Jacob, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2021

I went in for an oil change and tire rotation. They actually really DID rotate my tires and top off my windshield washer fluid. The reason I point this out is because with other cars that I have had an More

by shanisuzan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Nov 05, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

Came in to get the rotors checked, they need to be changed out unfortunately no parts in stock, now I’m waiting More

by SABINEM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Nov 04, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your experience with Sunset Kia of Auburn. We are sorry about any inconvenience due to the lack of parts and hope that they will be back in stock shortly. We sincerely appreciate your business! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

we really like our car. MPG is good. Nice to drive. we really like our car. MPG is good. Nice to drive. Our only problem was went we tried to get a new windshield. We were told nobody had one in More

by EDIGERS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remeber his name. Real nice guy.
Nov 04, 2021 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We are sorry to hear that you weren't fully satisfied with your experience and would like to learn more. Please reach out to us at wecare@sunsetautofamily.com if you would be willing to discuss this in more detail. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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