Sunset Kia of Auburn

Oil change Oil change. The oil change was fast and efficient. They removed the old oil and replaced it with new oil. Now the engine runs smoother, quieter and Oil change. The oil change was fast and efficient. They removed the old oil and replaced it with new oil. Now the engine runs smoother, quieter and has much better acceleration. More

Service Had oil changed and a recall done, great experience all around and everyone was friendly and helpful. Went out of way to make sure my service contract Had oil changed and a recall done, great experience all around and everyone was friendly and helpful. Went out of way to make sure my service contract was accurate. More

Oil change I came in to have an oil change and it felt like you didn’t belong there. The atmosphere wasn’t the same and Where was all my friendly workers that I came in to have an oil change and it felt like you didn’t belong there. The atmosphere wasn’t the same and Where was all my friendly workers that used to work there and made u feel like Family and I always came back to have my car maintenance or I bought a new car again. After the fact I found out that a new ownership was taken over and wow you have a lot of work to implement on your facilities. I would have been nice to keep the old employees and paid them well then to have what you got now. I know what’s it’s like for this to happen and dealt with this before. Your going to lose some customers and hopefully you can get new ones. I didn’t like the customer service and how they didn’t communicate with each other and I didn’t feel the warmth,friendilness, Communication with some of the staff... A month ago I called to make an appointment For my car service and was transfer serveral times and cut off 3 times and wasn’t very happy about it... then I was sent a advertisement on the $24.95 Oil change, I tried calling again and it wasn’t any better, so I text in and finally someone called... More

Great service Ed Hoffman from sunset dealership in auburn was very helpful. He was professional and kind. Just got oil change .I will come back again for next oil c Ed Hoffman from sunset dealership in auburn was very helpful. He was professional and kind. Just got oil change .I will come back again for next oil change More

Very satisfied with my new car at Sunset Kia I appreciate they work really hard to meet my needs. It was not an easy job to pick a right car and meet my budget and my needs. With folks at Sunset I appreciate they work really hard to meet my needs. It was not an easy job to pick a right car and meet my budget and my needs. With folks at Sunset Kia of Auburn, I was able to get my Kia Optima with my preferred options. I am satisfied with my car! More

TPMS Relearning to vehicle Got to dealership they got me checked in and also informed me about recall parts that needed to be replaced then got me out the door Got to dealership they got me checked in and also informed me about recall parts that needed to be replaced then got me out the door More

Prompt and friendly service. I came in for a few recall services and was quickly greeted by the friendly service members. They were overwhelmed with other recalls, yet they worked I came in for a few recall services and was quickly greeted by the friendly service members. They were overwhelmed with other recalls, yet they worked very hard to accommodate me and my needs. Throughout the whole process; beginning to end they kept me in close contact with updates and progress of my vehicle while in service. After completion, they even walked me out to my car to ensure my satisfaction. My car was returned to me cleaner and shining more brightly than I left it. I was extremely pleased with the overall experience. More

Very good customer service always friendly So long as I have been going there I have been always happy with the results I will always recommend this place very good customer service very frien So long as I have been going there I have been always happy with the results I will always recommend this place very good customer service very friendly people More

Excellent customer service Our wait time was not bad at all and they where friendly and fast so can’t complaint about that great experience will recommend to friends and family Our wait time was not bad at all and they where friendly and fast so can’t complaint about that great experience will recommend to friends and family More

Service department The overall service department is great. Steve the man who places your vehicle into the shop for service does an awesome customer service with everyon The overall service department is great. Steve the man who places your vehicle into the shop for service does an awesome customer service with everyone. The counter support is just as amazing. The mechanics are ok. They forgot to fill all my fluids this last time with the oil change and Steve Stepped up and made sure they were right out there to make them correct the mistake. More