Sunset Kia of Auburn

Depressing Very friendly staff. Coupon wasn’t honored Realized quality of my well taken care of Kia was sub par. Also realized Kias don’t hold their value very Very friendly staff. Coupon wasn’t honored Realized quality of my well taken care of Kia was sub par. Also realized Kias don’t hold their value very well More

Great! Great service, convenient shuttle which helped make time go by fast. Service total was expensive, tho. Friendly associates, very helpful and kind. W Great service, convenient shuttle which helped make time go by fast. Service total was expensive, tho. Friendly associates, very helpful and kind. Will be coming back. More

Worst service, I felt like I was in a shark tank. Driving in to get an estimate on a part for my kia I was approached by an older salesman. He never listened to what I wanted. Wasted my time showing Driving in to get an estimate on a part for my kia I was approached by an older salesman. He never listened to what I wanted. Wasted my time showing things I did not want. Then ran my credit, after I told him I'd get a loan from my credit union. He quoted me $10000 for a car. Then comes back saying it's $19000. While he was away I ran reviews on the car. There was issues I asked him about on the car. While on the test drive. He lied, because the issue were on the reviews. He lied about the issues. I left without buying. My fica score is 755, I owe less than $11000. and I am a Resident Manager that makes $20.00 hr including an apartment. I also get social security check at $ 1600. A month. A couple weeks after the visit I get a letter saying my credit is bad & they can't loan me. This is the worst Auto sales I ever encountered. I wouldn't buy from Sunset Kia even it was a great deal. More

Service appointment I went in for my first free oil change, that’s right free oil changes for as long as I own my car! Sweet deal that Sunset Kia of Auburn has. The best I went in for my first free oil change, that’s right free oil changes for as long as I own my car! Sweet deal that Sunset Kia of Auburn has. The best customer service I have had at any business for anything. Jennifer Gordon is top notch! She is knowledgeable and cleared up a “we owe” that needed to be handled. Jennifer Gordon and the whole service department were great! More

Great experience Getting a vehicle oil change is not something anyone looks forward to but at Sunset Mitsubishi it's not bad at all. Nice people..very knowledgeable a Getting a vehicle oil change is not something anyone looks forward to but at Sunset Mitsubishi it's not bad at all. Nice people..very knowledgeable and caring...went over the top to satisfy. Accepted my expired coupon! Had me asking myself if this was real. Great experience, free coffee and snacks in a very beautiful waiting room. The gal that took very good care of me is still working on getting me a windshield cleaner cap. Really great people. More

Helpful Friendly awesome customer service felt like we were family very fast on all paper work if you want to get a vehicle go to sunset Kia car lot much maha Friendly awesome customer service felt like we were family very fast on all paper work if you want to get a vehicle go to sunset Kia car lot much mahalo ‘s my hapa hao’li brother Scott tanner More

Happy Kamper @ Sunset KIA Jessica was exceptional with her customer service skill set ! I wish there were more people like her. Most valuable employee ! My overall experi Jessica was exceptional with her customer service skill set ! I wish there were more people like her. Most valuable employee ! My overall experience was most satisfying. I recommend Sunset KIA Auburn to everyone !! Oil change & computer chip upgrade recall. More

Car shopping made easy I traded in my old car on a new Hyundai Velositor. Scott Tanner was very helpful and listened to my needs. He went out of his way to help me find a I traded in my old car on a new Hyundai Velositor. Scott Tanner was very helpful and listened to my needs. He went out of his way to help me find a car in my price range that met my criteria. If you are looking for a new car, I recommend visiting their dealership. They have new and used cars and a pretty good variety of cars and price ranges. Plus a Lifetime warranty comes with their cars too. More

Great guest service Very nice people at dealership the wait was not that long plus they have plenty if drinks and refreshments free internet and mags to read great place Very nice people at dealership the wait was not that long plus they have plenty if drinks and refreshments free internet and mags to read great place to take your vehicle for service More

thank you I'm giving you a excellent rating you guy's have a great service person Sean and a top notch shop boss they were vary helpful in letting me know what I'm giving you a excellent rating you guy's have a great service person Sean and a top notch shop boss they were vary helpful in letting me know what's happening to my car. The other thing I'm very happy about is you washed my car after the service that's a extra 5 star rating in it self. Other dealships would not do that, but a long time ago I a used Hyundai xl 50 and they would wash the car, so thank you. More