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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

November 01, 2020

I love Jennifer shes awesome and takes care of my car. I got a call on a broken fog light of mine and they fixed it that day while saving me 400 bucks More

by ALAUNA.R.ROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 02, 2020 -

Sunset Kia of Auburn responded

Hi Alauna! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jennifer delivered such an awesome experience! Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 01, 2020

I would recommend service because they always do a good job, But - I have never had to wait so long, in the past I was in and out within 1 1/2 hrs. I waited twice this long. More

by shannon.susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean and others
Nov 02, 2020 -

Sunset Kia of Auburn responded

Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We do not like to hear that your service appointment was longer have had in the past. Thank you for bringing this to our attention and for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 01, 2020

I felt very comfortable from the moment I walked in. The I felt very comfortable from the moment I walked in. The staff, the manager and the shop guys were all friendly and professional. I won’t go anywh More

by SANWENTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray (mgr) and Dean
Nov 02, 2020 -

Sunset Kia of Auburn responded

Thank you for your business and for this review. We're happy to hear Ray, Dean, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 01, 2020

I had to return to the store because something was as hot right with my car after they worked on it.was not please at all More

by jmaiphe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kendall
Nov 10, 2020 -

Sunset Kia of Auburn responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please email us at wecare@sunsetautofamily.com at your convenience.

October 31, 2020

They made it easy and enjoyable while buying a car! I absolutely love my new car, no pressure or anything! Super friendly and so happy I chose them More

by Cargirllover123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson
Nov 02, 2020 -

Sunset Kia of Auburn responded

Hello, Thank you so much for your kind words regarding your recent experience working with Jackson here at Sunset Kia of Auburn, and for taking the time to leave us this wonderful feedback! We are pleased to hear Jackson and the team provided you with a "super friendly" experience. Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 31, 2020

Dean did a great job in our service with you. Thank you so much. Dean was very friendly and helpful through out the service. Asked if he could walk us out to the car. More

by BLSMERC50
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaides
Nov 02, 2020 -

Sunset Kia of Auburn responded

Hello, Thank you so much for your kind words regarding working with Dean, and for taking the time to leave us this wonderful feedback on your recent service visit! Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Nov 02, 2020 -

BLSMERC50 responded

There should be more people like Dean. Friendly , Helpful. Is an asset to your company.

October 31, 2020

Great service the customer rep was very friendly offer me a shuttle within a short distance from the service department which I didn't need at the time but that information we'll be very helpful in future se More

by seattlelite206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemariah Motte
Nov 02, 2020 -

Sunset Kia of Auburn responded

We are very happy to hear Shemariah provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 31, 2020

First time having service done at this dealership and I was pleased with the service and the surrounding waiting area. My car is 10 years old and one of my headlights went out. I had them replace headlig More

by S.THRAN1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two, don’t have names
Nov 02, 2020 -

Sunset Kia of Auburn responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 31, 2020

First of all let me just say we had a great sales man, his name is Jordan he worked really hard for me and my wife, and finance was actually quick thanks joe. More

by DWIGHTPRENTICE24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan ,and joe.
Nov 02, 2020 -

Sunset Kia of Auburn responded

Dwight, Here at Sunset Kia of Auburn, customer satisfaction is our #1 priority. Jordan and our team do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Jordan, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 31, 2020

My experience with Sunset Kia was seamless from my first phone call to my follow up to pick up my plates. I was very pleased as a middle aged,widowed woman that everyone was professional, easy to work with, More

by JEANNIEHRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 02, 2020 -

Sunset Kia of Auburn responded

Jeannie, We are very happy to hear Brandon provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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