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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

November 05, 2020

The sales and finance agents wereVery nice and The sales and finance agents were Very nice and professional. Appreciate assistance with purchasing my truck. Hope You voted blue Biden a Harris 202 More

by Nani.tilei1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Resse Yenne
Nov 06, 2020 -

Sunset Kia of Auburn responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 05, 2020

Too cheap to provide a car jack. I will tell anyone who asks this is the case. You put that stupid kit in the car which is useless for most flats More

by NJERSEY988
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Nolan, Jason Eltringham
Nov 06, 2020 -

Sunset Kia of Auburn responded

Providing a positive experience is MY top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please email us at btaylor@sunsetkiaofauburn.com

Nov 06, 2020 -

NJERSEY988 responded

I just wanted a car jack....no dummy tire, or anything else, just a jack...but was refused. You could have had that repair kit. It is a confounded thing to use and relatively ineffective for a big flat.

November 04, 2020

Sunset Kia of Auburn is amazingly awesome the people who work there are great knowledgeable understanding helpful the go out of their way to make you have the greatest experience ever.they have coffee too. More

by NUMBERONEMARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Justin Mithun
Nov 05, 2020 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2020

Sales people were fine, everyone helpful. I have some concerns about the push for adding a extended warranty. I know it is a profit maker. Need to explain reasons for such warranty. More

by DEDEROB2005
Customer Service
Recommend Dealer
Yes
Employees Worked With
Fred Nolan, Jason Eltringham
Nov 05, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your kind words for our team, and for taking the time to share your review! Please don't hesitate to reach out to us directly if you have any questions or concerns. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2020

nice service always on time lobby so clean workers are friendly I’m happy got no problem on my car I’ll love it ty More

by jhoecel.reyes58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Justin Mithun
Nov 04, 2020 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2020

Personnel is Friendly, they work fast and they maintain a clean environment I will recommend to friends. My car was clean after the services provided. More

by EAGONZALEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Nov 02, 2020 -

Sunset Kia of Auburn responded

We're so glad you were pleased with the cleanliness of our establishment. Thank you so much for your kind words about our personnel, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2020

I really appreciate the friendliness of Shemariah as she has assisted me with my last two service visits. Her cheerful attitude and willingness to help with all aspects of the service appointment make the p More

by RHARVEY04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemariah Motte
Nov 02, 2020 -

Sunset Kia of Auburn responded

Hello, We are very happy to hear that Shemariah provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2020

It was a pleasure to work with Cody Taylor, Daman, and Reese as we were selecting our new Niro. They were friendly and straightforward and we appreciated that they kept us healthy by following Covid 19 pr More

by KYANNE ANDERSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Taylor, Daman, Reese
Nov 03, 2020 -

Sunset Kia of Auburn responded

Thank you for taking the time to submit a review. We are so glad Cody, Taylor, Daman, and Reese could assist you with your new Niro purchase. We truly appreciate your business. We apologize, however, that you did not feel our salespeople, in general, had enough training in electric cars and are thankful you brought this to our attention. If you would like to further discuss your concerns, feel free to contact me at your convenience. Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 01, 2020

JENIFER REMINDED ME OF MY MOTHER, ALWAYS TAKING CARE OF ME. GOOD SERVICE AND THE SUTTLE HOME AND BACK ELIMINATED THE WAIT AT THE DEALER WHILE MY AUTO WAS SERVICED. More

by stevepista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENIFER
Nov 02, 2020 -

Sunset Kia of Auburn responded

Steve, Thank you so much for your excellent review! We are so glad that Jenifer had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 01, 2020

My experience has always been great. Thank you Dean. The car loaner was nice to have though it smelled like smoke and gave me a headache. More

by malouetafo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Nov 02, 2020 -

Sunset Kia of Auburn responded

It's great to hear that Dean was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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