Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.0
851 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
Contact Dealership

3401 Auburn Way N

Auburn, WA

98002

Directions

By Type

Showing 851 reviews

November 09, 2020

Negotiated one thing via email and that offer was not recognized once I was at dealership. Offer was only to get me into the dealership. Felt like a bait and switch. I would most likely NOT revisit this More

by tommartin13
Recommend Dealer
No
Employees Worked With
Not mentioning names
Report | Print
Nov 12, 2020 -

Sunset Kia of Auburn responded

Tom, we regret to hear that you are displeased with your recent sales experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us.  Please email us at wecare@sunsetautofamily.com

Nov 12, 2020 -

tommartin13 responded

What resolution do you propose??

November 07, 2020

I brought my 2019 Optima and because I was having a starting problem Justin and his service team were phenomenal treated me with the utmost respect and professionalism I recommend Justin's service depa More

by DILGER4806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mithun
Report | Print
Nov 09, 2020 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad that Justin and his team were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life, and Oil Changes for Life!

November 06, 2020

Went to look at a couple of options for a new vehicle. Once we figured out which one was best for our family, the team helped with any and all questions. To sum it all up we had a perfect experience with More

by samhos01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Muchow
Report | Print
Nov 07, 2020 -

Sunset Kia of Auburn responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 05, 2020

Too cheap to provide a car jack. I will tell anyone who asks this is the case. You put that stupid kit in the car which is useless for most flats More

by NJERSEY988
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Nolan, Jason Eltringham
Report | Print
Nov 06, 2020 -

Sunset Kia of Auburn responded

Providing a positive experience is MY top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please email us at btaylor@sunsetkiaofauburn.com

Nov 06, 2020 -

NJERSEY988 responded

I just wanted a car jack....no dummy tire, or anything else, just a jack...but was refused. You could have had that repair kit. It is a confounded thing to use and relatively ineffective for a big flat.

November 05, 2020

The sales and finance agents wereVery nice and The sales and finance agents were Very nice and professional. Appreciate assistance with purchasing my truck. Hope You voted blue Biden a Harris 202 More

by Nani.tilei1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Resse Yenne
Report | Print
Nov 06, 2020 -

Sunset Kia of Auburn responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2020

Sunset Kia of Auburn is amazingly awesome the people who work there are great knowledgeable understanding helpful the go out of their way to make you have the greatest experience ever.they have coffee too. More

by NUMBERONEMARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Justin Mithun
Report | Print
Nov 05, 2020 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2020

Sales people were fine, everyone helpful. I have some concerns about the push for adding a extended warranty. I know it is a profit maker. Need to explain reasons for such warranty. More

by DEDEROB2005
Customer Service
Recommend Dealer
Yes
Employees Worked With
Fred Nolan, Jason Eltringham
Report | Print
Nov 05, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your kind words for our team, and for taking the time to share your review! Please don't hesitate to reach out to us directly if you have any questions or concerns. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2020

nice service always on time lobby so clean workers are friendly I’m happy got no problem on my car I’ll love it ty More

by jhoecel.reyes58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Justin Mithun
Report | Print
Nov 04, 2020 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2020

Personnel is Friendly, they work fast and they maintain a clean environment I will recommend to friends. My car was clean after the services provided. More

by EAGONZALEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Nov 02, 2020 -

Sunset Kia of Auburn responded

We're so glad you were pleased with the cleanliness of our establishment. Thank you so much for your kind words about our personnel, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2020

I really appreciate the friendliness of Shemariah as she has assisted me with my last two service visits. Her cheerful attitude and willingness to help with all aspects of the service appointment make the p More

by RHARVEY04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemariah Motte
Report | Print
Nov 02, 2020 -

Sunset Kia of Auburn responded

Hello, We are very happy to hear that Shemariah provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

1
...
75
76
77
...
86