Back

Sunset Kia of Auburn

Auburn, WA

3.1
854 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
Contact Dealership

3401 Auburn Way N

Auburn, WA

98002

Directions

By Type

Showing 854 reviews

November 21, 2020

Everyone at all of the Sunset dealerships were extremely patient, friendly and knowledgeable. It was the best experience we ever had buying a car. Thanks to everyone! More

by MACHAR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 23, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 21, 2020

Very friendly, very helpful, only brought my car in for dealer recalls but was offered an uber to and from the dealership. Floormats were vacuumed and everything was in place. More

by Aboob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 23, 2020 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2020

Happy with experience..was upset when bought car because finance guy told us we had to buy warantee to get hapo loan. We changed loan to Alaska credit union and am not happy with hapo or your finance guy. More

by tracyandtari1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Justin Mithun
Nov 20, 2020 -

Sunset Kia of Auburn responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2020

Great team. Always answer all questions and are up front with what is to be expected with the service. Also the waiting area is very comfortable. More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Justin Mithun
Nov 20, 2020 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2020

Ae always receive great service! Every time I take my car in for service, it's fast and the communication is spot on. My car is returned clean and ready to go! More

by mercer928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Finnigan
Nov 23, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be prompt and with good communication. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 19, 2020

They are very friendly and accommodating. I don’t have to remember when it’s time for an oil change because they call me to schedule. Very happy customer 😊 More

by lioness1699
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Nolan, Jason Eltringham, Tim Fretz, Justin Mithun
Nov 20, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 17, 2020

Good overall experience. They tried to automatically add in dealer accessories, but took them off when asked so. Finance man was very pushy about selling their warranty, insurance etc. He relented after bei More

by Dane Tilley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Taylor
Nov 17, 2020 -

Sunset Kia of Auburn responded

Dane, Thank you so much for choosing Sunset Kia of Auburn! Congrats on your new purchase, and let us know if Cody can be of any more assistance! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 17, 2020

From the Sales Department, to the Finance Group to the Service Department, I was treated with respect, courtesy and a very professional manner. Sunset’s parent group should be very pleased in the group of More

by MANSANAREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Fennigan
Nov 17, 2020 -

Sunset Kia of Auburn responded

Hello, Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad Kendell was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 17, 2020

My service representative Dean went above and beyond the normal services. I had a issue with my extended warranty I had purchased. Dean got to the bottom of the problem and got everything resolved! More

by jonica.chalcraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Nov 18, 2020 -

Sunset Kia of Auburn responded

Thank you for your review and kind words for Dean. We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 16, 2020

I always bring my van here at sunset kia of Auburn to do the service on my vehicle,they always taken care of their customers and they make you feel at home while you are waiting. More

by RADOM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Nov 17, 2020 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

...
74
...