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Sunset Kia of Auburn
Auburn, WA
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 848 reviews
November 25, 2020
Most of the service visit went great. I was asked if I had any special plans for Thanksgiving, I said I was taking a trip to see family and then was given guilt trip about doing so. Then my tires were und had any special plans for Thanksgiving, I said I was taking a trip to see family and then was given guilt trip about doing so. Then my tires were under inflated. The door says tires should be 34 but they were deflated to 29. When I called about it I was told my gauges in the car were likely off, and to measure with an actual tire gauge. So I bought an actual tire gauge and found that the cars electronic gauges were spot on, the tires were 5psi under what they should be. At that point it was easier to just get air from a gas station. Overall they were good, but those two things were disappointing. More
by Michael
Verified CustomerEmployees Worked With
I don't remember her name, Tim Fretz
November 24, 2020
Awesome service. Cory the salesman was on top of the whole process. Finance department was very friendly and fast. Highly recommend and will refer my friends and family whole process. Finance department was very friendly and fast. Highly recommend and will refer my friends and family More
by STOKESDANIELA
Employees Worked With
Cory in Sales, Brian Taylor, Fred Nolan, Jason Eltringham, Tim Fretz, Justin Mithun, Peter Salvati
November 23, 2020
I met with Jennifer she is always pleasant to work with. I was taken care of professionally with a heavy dose of friendly. I look forward to my next appointment. I was taken care of professionally with a heavy dose of friendly. I look forward to my next appointment. More
by Letucker5
Employees Worked With
Jennifer, Tim Fretz, Justin Mithun
November 23, 2020
Sold me a used car, took my Mercedes, waited 2 weeks and finally went in for a loaner & it sucked. WANT MY OLD CAR BACK!!!!!!!!!!!!!!!! finally went in for a loaner & it sucked. WANT MY OLD CAR BACK!!!!!!!!!!!!!!!! More
by Bekah
Employees Worked With
Brian Taylor, Fred Nolan, Jason Eltringham, Tim Fretz, Justin Mithun
November 21, 2020
Everyone at all of the Sunset dealerships were extremely patient, friendly and knowledgeable. It was the best experience we ever had buying a car. Thanks to everyone! patient, friendly and knowledgeable. It was the best experience we ever had buying a car. Thanks to everyone! More
by MACHAR
Employees Worked With
Brandon
November 21, 2020
Very friendly, very helpful, only brought my car in for dealer recalls but was offered an uber to and from the dealership. Floormats were vacuumed and everything was in place. dealer recalls but was offered an uber to and from the dealership. Floormats were vacuumed and everything was in place. More
by Aboob
Employees Worked With
Jennifer
November 20, 2020
Happy with experience..was upset when bought car because finance guy told us we had to buy warantee to get hapo loan. We changed loan to Alaska credit union and am not happy with hapo or your finance guy. finance guy told us we had to buy warantee to get hapo loan. We changed loan to Alaska credit union and am not happy with hapo or your finance guy. But service people have been excellent. Redeems your business. More
by tracyandtari1
Employees Worked With
Tim Fretz, Justin Mithun
November 20, 2020
Great team. Always answer all questions and are up front with what is to be expected with the service. Also the waiting area is very comfortable. with what is to be expected with the service. Also the waiting area is very comfortable. More
by JW
Employees Worked With
Tim Fretz, Justin Mithun
November 20, 2020
Ae always receive great service! Every time I take my car in for service, it's fast and the communication is spot on. My car is returned clean and ready to go! in for service, it's fast and the communication is spot on. My car is returned clean and ready to go! More
by mercer928
Employees Worked With
Kendall Finnigan
November 19, 2020
They are very friendly and accommodating. I don’t have to remember when it’s time for an oil change because they call me to schedule. Very happy customer 😊 remember when it’s time for an oil change because they call me to schedule. Very happy customer 😊 More
by lioness1699
Employees Worked With
Fred Nolan, Jason Eltringham, Tim Fretz, Justin Mithun
