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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

December 01, 2020

I have been a customer for over fifteen years. They have the best cars and best service. The customer is always their first priority. I recommend them. More

by NTIMKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Justin Mithun
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Dec 01, 2020 -

Sunset Kia of Auburn responded

Hello, We are very happy to hear Tim and Justin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 01, 2020

Very accommodating and approachable.They care to their customers and they provide you shuttle if you needed.Nice and clean sorrounndings.They always remind you More

by dknaval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaides
Report | Print
Dec 02, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 01, 2020

I Bought buy my telluride here in March. Came in for my first service and 1 recall. Everything taken care of on a Saturday no less More

by STANFORDCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemariah
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Dec 02, 2020 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 01, 2020

I found them eager to help me and very friendly at all times. They picked me up and drove me to the dealership. Very friendly More

by kaiserjackie62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbie and Reese
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Dec 01, 2020 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 29, 2020

Cody was a breeze to work for. Very personable on the test drive. He made everything painless and stress free. Will reccomend friends and family to this location. More

by mikevalek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, Fred Nolan, Jason Eltringham
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Nov 30, 2020 -

Sunset Kia of Auburn responded

Mike, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cody met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 29, 2020

Nate was very friendly and went out of his way to help find a deal that would work for me. Eric in finance was also very friendly and helpful. Together they made it a very easy and enjoyable experience, a More

by winnett.henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate, Eric
Report | Print
Nov 30, 2020 -

Sunset Kia of Auburn responded

Henry, Thank you! We appreciate your business. Nate, Eric, and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 28, 2020

Simple explanation, why take back a car that you signed for an then they make you give it back an say that you didn't get approved an have to give it back after you sign an agreed to it. I'm not coming bac More

by Christian Stowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Taylor, Fred Nolan, Jason Eltringham, Tim Fretz, Justin Mithun, Peter Salvati
Report | Print
Dec 03, 2020 -

Sunset Kia of Auburn responded

Christian, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please email us at wecare@sunsetautofamily.com

Dec 03, 2020 -

Christian Stowe responded

No, cause then your gonna sit there an do the same thing so no.

November 28, 2020

Thank you always have a great experience Dean is great to work with! Even through the pandemic I received excellent t service thank you again! More

by huebel17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Nov 30, 2020 -

Sunset Kia of Auburn responded

We appreciate your business, Dean and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 27, 2020

Excellent employees! Knowledgable, helpful. We've been Excellent employees! Knowledgable, helpful. We've been going to Sunset KIA for several years because we like the people, they're always alert and f More

by jermel2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon in sales, Ember in service
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Nov 30, 2020 -

Sunset Kia of Auburn responded

Jermel, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Damon and Ember can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 27, 2020

I took my car on sat morning. There wa no wait and took my car right away. My car came back washed and vacuumed very well. Pleases with their service. More

by YASUYOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Nov 30, 2020 -

Sunset Kia of Auburn responded

Hello, Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad Dean was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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