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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

December 11, 2020

Great service, easy to talk to, and my favorite was they gave me the best offer unlike other dealerships and listened to what I was looking for. Also it wasn't an all day ordeal like some places, once I too More

by JAMES M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson
Dec 14, 2020 -

Sunset Kia of Auburn responded

Here at Sunset Kia of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, James, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 11, 2020

Everyone was very nice and courteous and understanding. There was some confusion (on my part), Eric was very quick to make things right! I couldn’t ask for a better group of people to help me with this v More

by KATTYLOU4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Eric and Jovan
Dec 14, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 10, 2020

Always friendly and ready to help with questions I might have. I don’t know what else to say and I need to add more words👍 More

by Suz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Justin Mithun
Dec 11, 2020 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 10, 2020

Appreciated their shuttle service. Made it convenient for me, instead of just sitting in the lobby waiting. I did had to call after six hrs of waiting at home to check on my vehicle. I'm assuming they were b More

by RideKia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 11, 2020 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 10, 2020

I absolutely love all the free services they provide with every free oil change. Everyone is nice friendly and helpful. Free Coffee and wi-fi More

by KELLIECASE75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
Dec 11, 2020 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 09, 2020

I took my car in to have the system updated because I receive something in the mail to do so it was very quick and easy and they were very professional and I was out of there in no time. More

by PINECONEHUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fretz, Justin Mithun
Dec 10, 2020 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 09, 2020

Always friendly, helpful, and giving a deal. We always take our Kia spectra here, and are always satisfied with the service performed. Thanks Sunset Kia of Auburn! More

by KATIEBALLS05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer in service, Tim Fretz, Justin Mithun
Dec 10, 2020 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 09, 2020

The service department employees are very friendly, efficient and helpful. I enjoy my time spent there. I was there for a recall and treated like a paying customer. More

by DBEACH40
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Dec 10, 2020 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 09, 2020

The person I’ve had the most contact with is Jennifer Gordon. She is outstanding - polite, professional and informative. my daughter, the person who brings the car in, is often stressed. Jennifer’s able More

by Louise Pietrafesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Dec 10, 2020 -

Sunset Kia of Auburn responded

Thank you, Louise, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jennifer here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 08, 2020

Great people, good service. The sales and finance people REALLY went out of there way and some to make things happen. Would recommend sunset to anyone Thanks guys More

by Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Nolan, Jason Eltringham
Dec 08, 2020 -

Sunset Kia of Auburn responded

Thank you for your feedback on your recent visit to Sunset Kia of Auburn. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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