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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

November 16, 2021

The image of a high pressure and stressful car buying experience does not apply here! I stopped in after work to trade in my first new Kia (purchased here) and walked out in a couple hours with an upgrad More

by lioness1699
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, Brady, Brandon
Nov 17, 2021 -

Sunset Kia of Auburn responded

Congratulations on the purchase of your new vehicle! Thank you for taking the time to leave us this fabulous review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brady, Nate, and Brandon met your expectations. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 16, 2021

Honest and dependable. Thank you for excellent service. The service was completed sooner than we all thought. Very helpful. More

by Alfredmendoza07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk personnel
Nov 17, 2021 -

Sunset Kia of Auburn responded

We appreciate you taking the time to share your feedback and five-star rating. We're glad we were able to help, and we hope to see you again, Alfred. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 15, 2021

Pat and Eddie made shopping easy and stress free. Didn't take long, was out in less than 4 hours. More

by nvesalco206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat, Eddie
Nov 15, 2021 -

Sunset Kia of Auburn responded

Here at Sunset Kia of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Pat and Eddie, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 15, 2021

Always friendly. On time and reasonable. They get the job done. Nice waiting room with coffee More

by MELONYVW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, can’t remember
Nov 16, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 12, 2021

CJ was a great Sales Professional. He was kind, courteous, and easy going. He led us through a painless process to purchase our car. More

by KAMMMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ and the IT expert, whose name I forget.
Nov 12, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 12, 2021

Over the years and the many vehicles I've owned, I have tended not to use the dealership service departments as they are usually more costly. Major service work for my Acura, for example, cost nearly twice More

by ADAMSDL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know.
Nov 12, 2021 -

Sunset Kia of Auburn responded

Thank you for this wonderful feedback! We are so glad that your experience here at Sunset Kia of Auburn felt pleasant and safe. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 12, 2021

Always a very easy experience, with great people in the service department. I trust them to give me what I need without upselling me. More

by TORAHC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 13, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you've found your experience with us to be a consistently positive one. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 12, 2021

The employees I dealt with are awesome. The dealership was recommended to me by a friend Matt and he wasn't wrong. Jordan helped me find a car a 2018 gray Kia soul with only 26k Mike's. I'm so pleased wit More

by gailmoe123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Renny
Nov 13, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we hope you enjoy your new Kia Soul! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Nov 14, 2021 -

gailmoe123 responded

Really enjoy the life time warranty and oil changes for life. Great deal!!

November 12, 2021

Staff is always very friendly and informative. Have been taking my car here for 6 years and every visit has been good. More

by PTALLEY31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the employee name
Nov 13, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 11, 2021

Wonderful service by sales and service. Nothing but good to say for both. Would recommend your dealership. More

by Naildoc1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Nov 11, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with Jennifer and our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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