Sunset Kia of Auburn

Complete transparency, Brady Gunter helped my family in a needed situation and was able to get us into something we liked, affordable, and we felt we made the right choice when leaving. Will be a return cust needed situation and was able to get us into something we liked, affordable, and we felt we made the right choice when leaving. Will be a return customer for sure. More

Satisfaction is always appreciated with great customer service at all times very happy Thank you service at all times very happy Thank you More

Customer service was great. I arrived right at my appointment time, and they helped me out right away. They saw that I was holding my sleeping kid and just asked for name and keys and went to work. T appointment time, and they helped me out right away. They saw that I was holding my sleeping kid and just asked for name and keys and went to work. The representative came to me on the chair with the sleeping kid in my arms to go over the initial paperwork and had me sign. About 30 minutes into it they came to let me know that I would need my filters replaced and actually brought my filter to show me what it looked like and the representative already knew the prices when asked what it would cost to replace. And then he went back and let them know the additional work that would be done and told me it should be ready soon. I was in an out in about an hour and grateful that it was on time. More

The image of a high pressure and stressful car buying experience does not apply here! I stopped in after work to trade in my first new Kia (purchased here) and walked out in a couple hours with an upgrad experience does not apply here! I stopped in after work to trade in my first new Kia (purchased here) and walked out in a couple hours with an upgrade. It was such a surreal feeling that I had just bought a new car because it felt so easy. Nate and Brady were incredibly helpful with my trade in and selection of new vehicle. Brandon put me at ease throughout the financing process. Hands down the best experience I never could’ve imagined! More

Honest and dependable. Thank you for excellent service. The service was completed sooner than we all thought. Very helpful. The service was completed sooner than we all thought. Very helpful. More

Pat and Eddie made shopping easy and stress free. Didn't take long, was out in less than 4 hours. take long, was out in less than 4 hours. More

Always friendly. On time and reasonable. They get the job done. Nice waiting room with coffee done. Nice waiting room with coffee More

CJ was a great Sales Professional. He was kind, courteous, and easy going. He led us through a painless process to purchase our car. courteous, and easy going. He led us through a painless process to purchase our car. More

Over the years and the many vehicles I've owned, I have tended not to use the dealership service departments as they are usually more costly. Major service work for my Acura, for example, cost nearly twice tended not to use the dealership service departments as they are usually more costly. Major service work for my Acura, for example, cost nearly twice as much at the Acura dealer as the identical service done by an independent, Acura-certified garage. So I did some comparison shopping for my Optima's 60K service and found very little difference. I think I got good advice by the Sunset Kia service rep, and of course they honored their lifetime oil change promise. When dropping off and picking up my car, both times I noticed a person disinfecting the countertops and pens used to sign, so I also felt it was one of the safer public places I've visited during this pandemic. More

Always a very easy experience, with great people in the service department. I trust them to give me what I need without upselling me. service department. I trust them to give me what I need without upselling me. More