Sunset Kia of Auburn

It was a good experience. We got a great deal on the vehicle we bought. 2nd time buy a car there . Thank you. Happy holidays!! vehicle we bought. 2nd time buy a car there . Thank you. Happy holidays!! More

Jennifer went above and beyond to give great customer service to a frustrated customer (me), whose been dealing with intermittent issues with my 2017 Optima hybrid (check engine/vibration that service te service to a frustrated customer (me), whose been dealing with intermittent issues with my 2017 Optima hybrid (check engine/vibration that service techs are still unable to isolate/address/fix). This is no fault of her own, however, as Jennifer was able to verify that my touch screen unit, which is no longer touch interactive, will be replaced at no cost with my extended warranty. My thanks to Jennifer who went the extra mile, and who put up with me in my frustrated state! Jennifer gets 5 stars, but since the intermittent issues with my Optima hybrid seem impossible to solve, I would rate the quality of work on the car itself, only 2 stars. More

Why didn’t you tell me the price to replace my brakes before you did it? Why do I have an SRS light on dash now? before you did it? Why do I have an SRS light on dash now? More

Good dealership, but our service experience was less than average. Took the car in for accessories to be installed. The problem was some parts were missing so now there needs to be a second appointment to fi average. Took the car in for accessories to be installed. The problem was some parts were missing so now there needs to be a second appointment to finish the installation. Not ideal and certainly avoidable. More

Everyone was very helpful and not aggressive, which is very nice. Damon was a huge help and pleasant to work with. Thank you all so much! very nice. Damon was a huge help and pleasant to work with. Thank you all so much! More

Every time I go to sunset Kia in Auburn I always have a great experience because of they're great service and they're always friendly and very professional great experience because of they're great service and they're always friendly and very professional More

Clean showroom & restrooms. Covid-safety measures used at all work stations. Smooth work flows from test drives to paperwork to negotiations to financing to detailing for vehicle take-home! Craig Weidner, ou all work stations. Smooth work flows from test drives to paperwork to negotiations to financing to detailing for vehicle take-home! Craig Weidner, our Sales Rep, was well-informed about the Telluride features, and very professional & friendly in his demeanor. We would recommend him to anyone looking for a honest, friendly, & well-informed Sunset Sales Rep. More

The two lady's up front were very organized and very helpful it only took them 30 min to finish my vehicle very good experience helpful it only took them 30 min to finish my vehicle very good experience More

Great, prompt customer interaction. I appreciated the communication and time it would take for services. The first contact I had was with a young woman who was very accommodating. communication and time it would take for services. The first contact I had was with a young woman who was very accommodating. More

They are always so friendly and answer all my questions! The store is super clean everytime I have been in! Thanks for always being amazing. The store is super clean everytime I have been in! Thanks for always being amazing. More