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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

December 23, 2020

Good customer service and the wait time was good. Love that they wash and vacume my car. The cost of the oil change is very reasonable More

by ZENADOG58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
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Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 23, 2020

I love it wish I had come earlier in the year. The people were awesome. My experience was really awesome. My wife is very happy. More

by albell38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
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Dec 23, 2020 -

Sunset Kia of Auburn responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

I bought my Niro in 2018 and Jennifer seems to always be my service advisor. She is friendly and articulate and always makes me feel valued. More

by KELLYLALONDE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
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Dec 22, 2020 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review, Kelly! We are thrilled that you found your experience with Jennifer to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

Always a great experience when having my car arrived here. However this time Justin the manager went above and beyond for some special circumstances I had. Thank you. More

by adambrendt27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and Shemi
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Dec 23, 2020 -

Sunset Kia of Auburn responded

Thank you for the kind words for Justin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

I’m blown away at the incredible service this nurse and veteran received from the service dept. Didn’t even charge me for their time. More

by homeincatl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Svc Mgr, forgot name of young guy who helped me.
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Dec 23, 2020 -

Sunset Kia of Auburn responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

Jennifer was very attentive and helpful with our warranty issues. We were even able to schedule our 90,000 miles service for the same day as our warranty work at the counter. Great communication! More

by breannavan79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Dec 23, 2020 -

Sunset Kia of Auburn responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

Kia is always on point satisfying the customers!!!I have Kia is always on point satisfying the customers!!! I have always Recommend my friends and family to get a car from Kia and so far two of my boys my s More

by Sharris921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 23, 2020 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

Thank you for your excellent service the staff prompt everyone is friendly service is all was on time love the service I receive Thank you More

by DEBRACOLEMAN44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mithun
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Dec 23, 2020 -

Sunset Kia of Auburn responded

Debra, thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 22, 2020

Jennifer was great to work with as usual. Fast, friendly and helpful!! I recommend asking for her on your next visit. Thank you very much! More

by SOUTHWELLDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Report | Print
Dec 23, 2020 -

Sunset Kia of Auburn responded

Thank you for your review and kind words for Jennifer. We truly appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 21, 2020

Ray was so helpful and patiently waited with me thru the whole process. I was very concerned about bigger payments for a car but he did his best to make them manageable. More

by LHOBBICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Dec 21, 2020 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Ray here at Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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