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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

December 25, 2020

Sunset Kia of Auburn is presentable, clean and friendly. I’m happy that I found a machine that I wanted. Thank you very much and happy holidays. More

by verum_rex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan, Reese
Dec 27, 2020 -

Sunset Kia of Auburn responded

Rex, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 25, 2020

You promise me that my license plates and tabs were going to be taken care of but have heard nothing from you and days to go before temper date is over you've done nothing but lie and where did My 4000 down More

by DAVEFROHREICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
young kid
Dec 30, 2020 -

Sunset Kia of Auburn responded

Hello Dave, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly at wecare@sunsetautofamily.com.

December 24, 2020

Great experience, excellent communication with no pressure. Process was easy and seamless. I would recommend Sunset with confidence to anyone. I’ll be back soon. More

by Blake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryen, Nate
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you, Blake, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 24, 2020

Great costumer service. Everything was done fast and right. The car wash guy did a great job aswell I am definitely going back again to get my oil change More

by ESPINOSAKEVIN48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 24, 2020

When I come to the dealership I usually ask for Jennifer Gordon she's very professional very easy to work with and very friendly She informs me about everything I need to know about my vehicle so I am alway More

by BARRY.WADE75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER GORDON
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you, Barry, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jennifer here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 24, 2020

Great service. Quick and efficient. Couldnt even tell the tech was in the car aside from the new oil change sticker on the windshield. The service advisor was helpful and knowledgeable. I forget his name but More

by mccarraher9305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Idk.
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 24, 2020

I was able to make an appointment, it was fast an easy. People were nice. It would be nice if thier were more than just one person at the desk to help though. More

by benes_25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 24, 2020

We came to the dealership with lots of questions, and the staff took time to answer our questions and show us a variety of vehicles. The staff was friendly and helpful, and didn't push us to make a decision More

by PAULGMCKENZIE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Dec 27, 2020 -

Sunset Kia of Auburn responded

Paul, It's fantastic to hear that we provided you with great customer service while assisting you with your new Sedona! We truly appreciate the opportunity to do business with you. Thanks for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 23, 2020

I don't just take my vehicles anywhere??? I trust Sunset Kia 100% with ALL my vehicles! Quick, inexpensive, and knows how to treat a customer right! More

by CASINOCUB34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

December 23, 2020

Very good communication to work with Damon, explains and show us what is the right vehicle for my wife, show us the features and warranties. More

by RANSROB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon
Dec 27, 2020 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear Damon was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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