Sunset Kia of Auburn

Very impressed with your customer service and especially the young man named Kendall He's a go-getter and he knows how to do his job well. I manage a Fred Meyer and I would steal him from you if I could of the young man named Kendall He's a go-getter and he knows how to do his job well. I manage a Fred Meyer and I would steal him from you if I could of course I live in Pierce County. He should be given a raise he said it would be an hour and it was way less than an hour. If I know any anyone that has a Mitsubishi I will be directing them to your dealership for the great customer service I received More

This is the first time I’ve ever owned a new-ish car. I’ve always had old used cars and would get my oil changed at jiffy lube. Getting my car serviced at the Kia dealership is obviously a night and I’ve always had old used cars and would get my oil changed at jiffy lube. Getting my car serviced at the Kia dealership is obviously a night and day experience. Jiffy lube is great but they don’t wash my car! More

i was not a fan of dealerships until this one. They are always speedy and very friendly. you can tell that customer service is their top priority. always speedy and very friendly. you can tell that customer service is their top priority. More

This dealership has very kind people and excellent services. I would recommend anyone to come to this dealership. Everything turned out great. I never had an bad experience. services. I would recommend anyone to come to this dealership. Everything turned out great. I never had an bad experience. More

This particular visit the company took too long for a simple oil change knowing we had an appointment for both of my Kia vehicles. Which happen to be the same model different colors, there was a mix up simple oil change knowing we had an appointment for both of my Kia vehicles. Which happen to be the same model different colors, there was a mix up of getting a text that my car was ready which turned out it wasn’t. Your dealership mixed up our vehicles & the oil change took longer than anticipated. Things happen but we did not appreciate the delays. We have a red Kia Optima and a silver Kia Optima we bring into regular service every 3,000 miles. There should not be any difficulties distinguishing between the two vehicles every time it is brought in for regular maintenance service, Thank you More

They were fantastic to do business with they got my van in right away got it repaired within 24 hours and everybody there is absolutely kind and loving in right away got it repaired within 24 hours and everybody there is absolutely kind and loving More

I came in to get a key made for a vehicle that I purchased I think the price of the key is very expensive and then to add another $75 to program it was also ridiculous and should have been in the pu purchased I think the price of the key is very expensive and then to add another $75 to program it was also ridiculous and should have been in the purchase of the key the vehicle was supposed to be washed and vacuumed the wash job was not at the standards that I would be happy with and the vehicle was not vacuumed More

Friendly and efficient. Diverse and well organized inventory. Treated us with respect. Friendly negotiation led to a good price in a timely manner. Sunset "extras" add up to a great deal an a great inventory. Treated us with respect. Friendly negotiation led to a good price in a timely manner. Sunset "extras" add up to a great deal an a great car! More