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Sunset Kia of Auburn
Auburn, WA
854 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 854 reviews
December 30, 2020
Took care of everything, including washing and vacuuming out car. Jennifer Gordon was awesome and made sure I got home and arranged for a car while mine was repaired. out car. Jennifer Gordon was awesome and made sure I got home and arranged for a car while mine was repaired. More
by kristabaru
Verified CustomerEmployees Worked With
Jennifer Gordon
December 30, 2020
Always great service here! Staff is friendly and my car gets washed and vacuumed!! I would definitely recommend and I will be back for my next service! Thanks again! gets washed and vacuumed!! I would definitely recommend and I will be back for my next service! Thanks again! More
by CASSWISE
Employees Worked With
Jennifer
December 30, 2020
The place was clean. The employees are courteous, respectful and accommodating. I have been satisfied every time I bring my car for service. One happy customer here. respectful and accommodating. I have been satisfied every time I bring my car for service. One happy customer here. More
by rey21
Employees Worked With
All employees
December 30, 2020
They didn’t turn off my maintenance marker when they serviced my car, but other than that they were speedy and reliable. I will call back for more service. Let’s just say they would not be getting my se serviced my car, but other than that they were speedy and reliable. I will call back for more service. Let’s just say they would not be getting my service if my car didn’t come with oil changes for life. More
by CHARLYJoy
Employees Worked With
Unsure, she was a woman
December 29, 2020
Very impressed with your customer service and especially the young man named Kendall He's a go-getter and he knows how to do his job well. I manage a Fred Meyer and I would steal him from you if I could of the young man named Kendall He's a go-getter and he knows how to do his job well. I manage a Fred Meyer and I would steal him from you if I could of course I live in Pierce County. He should be given a raise he said it would be an hour and it was way less than an hour. If I know any anyone that has a Mitsubishi I will be directing them to your dealership for the great customer service I received More
by Ronn
Employees Worked With
Kendal
December 29, 2020
Kendall was great! Young woman working in “Parts” was not wearing a mask as was suggested on flyers throughout. No one called out customer for not wearing mask appropriately. This is not acceptable! This pa wearing a mask as was suggested on flyers throughout. No one called out customer for not wearing mask appropriately. This is not acceptable! This pandemic is serious xxxx! More
by RGARYS20
Employees Worked With
Kendall
December 29, 2020
Kia Service Dept all staff especially Dean always are friendly and eager to assist a client. He is very knowledgeable and always has a helping hand. Im happy that my car most of the time are vacuum. Hope friendly and eager to assist a client. He is very knowledgeable and always has a helping hand. Im happy that my car most of the time are vacuum. Hope they also wash it as they did before nevertheless I am happy of the service. Kudos to Dean G. Best employee ever. More
by CATMANGUM17
Employees Worked With
Dean Gaddes
December 27, 2020
This is the first time I’ve ever owned a new-ish car. I’ve always had old used cars and would get my oil changed at jiffy lube. Getting my car serviced at the Kia dealership is obviously a night and I’ve always had old used cars and would get my oil changed at jiffy lube. Getting my car serviced at the Kia dealership is obviously a night and day experience. Jiffy lube is great but they don’t wash my car! More
by LAURA.BLANCHARD.R
Employees Worked With
I don’t remember but she had a cool unique name and was pretty and sweet!
December 27, 2020
i was not a fan of dealerships until this one. They are always speedy and very friendly. you can tell that customer service is their top priority. always speedy and very friendly. you can tell that customer service is their top priority. More
by theresa.smith1977
Employees Worked With
don't remember
