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Sunset Kia of Auburn
Auburn, WA
854 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 854 reviews
January 10, 2021
Always a pleasure to have my car maintenance done here. Service people are attentive and knowledgeable. Shemi was pleasant and friendly. thank you, looking forward to the next visit. here. Service people are attentive and knowledgeable. Shemi was pleasant and friendly. thank you, looking forward to the next visit. More
by MISSVICKICC
Verified CustomerEmployees Worked With
Shemi
January 08, 2021
Very friendly, answered all questions. Service was easy and great. They did everything as promised, walked through all steps. Everything was done fast and easy. and great. They did everything as promised, walked through all steps. Everything was done fast and easy. More
by petrovalentin1985
Employees Worked With
Jordan
January 08, 2021
Very fast and friendly , helpful, excellent customer service . I am so happy with my purchase I would recommend, they are amazing dealership also very accommodating service . I am so happy with my purchase I would recommend, they are amazing dealership also very accommodating More
by MARYH2OS2010
Employees Worked With
Jackson
January 08, 2021
Service was fast. Waiting area was comfortable and met covid restrictions. The people are friendly and very easy to work with. The service was fast. I wouldn’t mind using the service department again. I l covid restrictions. The people are friendly and very easy to work with. The service was fast. I wouldn’t mind using the service department again. I like that you offer free car wash. I didn’t take advantage of the car wash but that’s nice to know. More
by philaroya49
Employees Worked With
Kia car fob 1/7/21
January 08, 2021
Thanks very good customer service friendly.I like to Thanks very good customer service friendly. I like to visit this location because for me it’s fundamental the good customer service is. Thanks for y Thanks very good customer service friendly. I like to visit this location because for me it’s fundamental the good customer service is. Thanks for your service More
by MARCOANTONIODURAN
Employees Worked With
Deain
January 07, 2021
The service was fine but it would have been nice if the problem had been fixed. Not their fault really that the problem is intermittent but frustrating for me as the warning light still comes on a lot. problem had been fixed. Not their fault really that the problem is intermittent but frustrating for me as the warning light still comes on a lot. More
by chattykathy777
Employees Worked With
Shemariah Motte
January 07, 2021
Had a wonderful time at dealership, everything and everyone was helpful and really nice, plus the comfort of being there. Thanks for your support, looking forward to returning. everyone was helpful and really nice, plus the comfort of being there. Thanks for your support, looking forward to returning. More
by Keybo57
Employees Worked With
The whole staff
January 07, 2021
I was disappointed and frustrated when I raised an issue/concern about tire pressure and didn’t get a resolution/pathway to resolution. It was like this issue had never come up before and my problem w issue/concern about tire pressure and didn’t get a resolution/pathway to resolution. It was like this issue had never come up before and my problem was sort of dismissed. More
by Kmtell
Employees Worked With
Don’t recall.
January 07, 2021
I just purchased the car and they told me that I needed an alignment!! Having put on some miles and not having the car for that long you wouldn't think it needed one already!! They told me it was my respon an alignment!! Having put on some miles and not having the car for that long you wouldn't think it needed one already!! They told me it was my responsibility!! Not happy with that decision!! More
by lorenachristensen
Employees Worked With
Unknown,
January 06, 2021
Always nice to get my car serviced, but I’d really prefer to book online and not have it be a “glitch” and get cancelled every single time. Maybe take your online booking system down until it’s fixed?? Thank to book online and not have it be a “glitch” and get cancelled every single time. Maybe take your online booking system down until it’s fixed?? Thanks. More
by JAKEMCDERMOTT
Employees Worked With
Dean
