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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

January 07, 2021

Had a wonderful time at dealership, everything and everyone was helpful and really nice, plus the comfort of being there. Thanks for your support, looking forward to returning. More

by Keybo57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The whole staff
Jan 07, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 07, 2021

I was disappointed and frustrated when I raised an issue/concern about tire pressure and didn’t get a resolution/pathway to resolution. It was like this issue had never come up before and my problem w More

by Kmtell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall.
Jan 08, 2021 -

Sunset Kia of Auburn responded

We are sorry this happened to you,. Your feedback will be shared with the service team. We appreciate your business and look forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 07, 2021

I just purchased the car and they told me that I needed an alignment!! Having put on some miles and not having the car for that long you wouldn't think it needed one already!! They told me it was my respon More

by lorenachristensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown,
Jan 08, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 06, 2021

Always nice to get my car serviced, but I’d really prefer to book online and not have it be a “glitch” and get cancelled every single time. Maybe take your online booking system down until it’s fixed?? Thank More

by JAKEMCDERMOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Jan 06, 2021 -

Sunset Kia of Auburn responded

Thank you, Jake, for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We apologize for the unusual glitch in our on-line booking and thank you for bringing this to our attention. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 06, 2021

Amazing service at the service department! Especially from Dean. He took care of my car and provided 5 star service at every step! Thank you More

by DEE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Jan 06, 2021 -

Sunset Kia of Auburn responded

We appreciate your business, Dee, and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 06, 2021

Great service! MariaRamos made the our purchase easy and smooth. We recommend Maria for your next CPO kia!! We love our 2018 Sorento. Ask for Maria Ramos! More

by brad.dong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Ramos
Jan 06, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your wonderful review, Brad! We are thrilled that Maria Ramos had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Sorento, and we thank you for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 06, 2021

Thank you very much to Dean Gaidies for the respectful service. The experience was great as all the staff was professional and really courtesy. Always excited to get service from the dealership. More

by ELENA_ARRATIA12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Jan 06, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time, Elena, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dean and the rest of our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 05, 2021

Excellent Customer Service.Place was kept clean all the time.Customers were treated fair and employees made sure we were comfortable with surroundings and Covid free. More

by DEFYARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 05, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience working with Jennifer here at Sunset Kia of Auburn. We are pleased to hear you felt comfortable while visiting our dealership, and appreciate your business! Please let us know if we can be of any further assistance with your vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 04, 2021

Overall the service was good service. Flexibility on how to communicate through email, phone and text. Not overly pushy. We were able to negotiate a good deal for both parties. More

by DARBOLANTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Porras
Jan 05, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Sunset Kia of Auburn are glad to have you as a customer. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 04, 2021

Nate was great. Was able to work with me to get pretty much everything I wanted. made it quick and easy. Would recommend to anyone. More

by moonsunlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Jan 05, 2021 -

Sunset Kia of Auburn responded

Congratulations on your new vehicle! We are so glad that Nate had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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