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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

January 12, 2021

They were friendly, courteous, and on time. I asked about several issues and they gave me straight forward answers I could understand. I feel comfortable going back to have any future issues resolved More

by POWELLTAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shermi, Justin
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Jan 12, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your service experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 12, 2021

It was great the service from Dean did amazing job making me welcome and valuable. It was quick and very pleasant waiting finished hour ea More

by nwmnmtt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean gaidies
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Jan 12, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and Dean and our Sunset Kia of Auburn team look forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 11, 2021

They were friendly and efficient. I did not feel pressured to buy something I wasn’t sure about Brandan Porras went above and beyond to make this an easy and pleasant experience. I would definitely More

by CERBONEFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby and Branson
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Jan 14, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your experience with us! We're happy to hear that Brandon went above and beyond to make this a top-notch experience and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 10, 2021

Great service. Jennifer is great. I marked 5 stars for price because it wouldn't let me submit. I have no idea if price is good or not. More

by CANDICEGRAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jan 10, 2021 -

Sunset Kia of Auburn responded

Candice, Thank you for your business and this review. We're happy to hear Jennifer and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 10, 2021

Always a pleasure to have my car maintenance done here. Service people are attentive and knowledgeable. Shemi was pleasant and friendly. thank you, looking forward to the next visit. More

by MISSVICKICC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
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Jan 10, 2021 -

Sunset Kia of Auburn responded

Miss Vickie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Shemi here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 08, 2021

Service was fast. Waiting area was comfortable and met covid restrictions. The people are friendly and very easy to work with. The service was fast. I wouldn’t mind using the service department again. I l More

by philaroya49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kia car fob 1/7/21
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Jan 09, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 08, 2021

Thanks very good customer service friendly.I like to Thanks very good customer service friendly. I like to visit this location because for me it’s fundamental the good customer service is. Thanks for y More

by MARCOANTONIODURAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deain
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Jan 09, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 08, 2021

Very friendly, answered all questions. Service was easy and great. They did everything as promised, walked through all steps. Everything was done fast and easy. More

by petrovalentin1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jan 09, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 08, 2021

Very fast and friendly , helpful, excellent customer service . I am so happy with my purchase I would recommend, they are amazing dealership also very accommodating More

by MARYH2OS2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson
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Jan 09, 2021 -

Sunset Kia of Auburn responded

Mary, thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you'll continue to enjoy your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 07, 2021

The service was fine but it would have been nice if the problem had been fixed. Not their fault really that the problem is intermittent but frustrating for me as the warning light still comes on a lot. More

by chattykathy777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemariah Motte
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Jan 07, 2021 -

Sunset Kia of Auburn responded

Thank you so much for sharing your review, Kathy! We are so glad that we had the opportunity to work with you, and we are glad that you found your overall experience to be a positive one at Sunset Kia of Auburn. We understand your frustration with the intermittent issue not being resolved, please don't hesitate to reach out if you would like to discuss this further. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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