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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
854 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 854 reviews

January 16, 2021

Very professional and do good work. The service advisors keep you up on what's going on with your car. And they have loaner cars if needed. Was happy with service. More

by reezbandit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
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Jan 17, 2021 -

Sunset Kia of Auburn responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 15, 2021

Only need one word.Shamie!!! That's my girl . My Only need one word. Shamie!!! That's my girl . My grandkids ride in that car. I know their safe thanks to shamie. That is priceless More

by daenettemcclure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamie
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Jan 15, 2021 -

Sunset Kia of Auburn responded

Thank you, Daenette, for the kind words for Shamie in our service department! We look forward to sharing your compliments with her and the rest of the team and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 14, 2021

Almost everything was great. I felt like the used car manager low balled my trade-in though. Everyone else was straightforward about the pricing etc. There was no pressure at any point in the process. More

by Merk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
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Jan 15, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to submit a review. We are so glad we could assist you with your new car purchase in a straightforward way and without pressure. We truly appreciate your business. We apologize, however, that you are disappointed with the trade-in price of your vehicle. If you would like to further discuss your concerns, feel free to contact us at your convenience. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 14, 2021

Brandon was great to work with, and was able to quickly get us in and out. We can’t express how great of an experience this was. More

by nweigand76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 15, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with Brandon. We're glad to hear he delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 13, 2021

Made sure I was well aware of the services being done to my car as well as the exact price I was going to pay, called me and let me know that everything was going smoothly and let me know how my car was loo More

by danaeblack97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jan 13, 2021 -

Sunset Kia of Auburn responded

Thank you, Dana, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service visit and are happy to hear about your experience with Jennifer and the rest of our team. We will share your comments with them, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 13, 2021

He did a fine job very personable friendly and courteous would work with him anytime looking forward to our next meeting it made the expierence worth it More

by MCGEOUGH84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal
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Jan 13, 2021 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 12, 2021

They were friendly, courteous, and on time. I asked about several issues and they gave me straight forward answers I could understand. I feel comfortable going back to have any future issues resolved More

by POWELLTAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shermi, Justin
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Jan 12, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your service experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 12, 2021

It was great the service from Dean did amazing job making me welcome and valuable. It was quick and very pleasant waiting finished hour ea More

by nwmnmtt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean gaidies
Report | Print
Jan 12, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and Dean and our Sunset Kia of Auburn team look forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 11, 2021

They were friendly and efficient. I did not feel pressured to buy something I wasn’t sure about Brandan Porras went above and beyond to make this an easy and pleasant experience. I would definitely More

by CERBONEFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby and Branson
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Jan 14, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your experience with us! We're happy to hear that Brandon went above and beyond to make this a top-notch experience and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 10, 2021

Great service. Jennifer is great. I marked 5 stars for price because it wouldn't let me submit. I have no idea if price is good or not. More

by CANDICEGRAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Jan 10, 2021 -

Sunset Kia of Auburn responded

Candice, Thank you for your business and this review. We're happy to hear Jennifer and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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