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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

January 17, 2021

The only thing that I can tell you I was disappointed in was the volume on the TV which was deafening. I could barely hear my time I got out More

by wgman77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember the guy's name
Jan 17, 2021 -

Sunset Kia of Auburn responded

We sincerely value your business and this review. We will share your comments regarding the TV volume with team. We do look forward to seeing you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 17, 2021

help explain the work that was done very professional and a nice customer service told me about deals that was going on in the store More

by RDAT1UNCAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Jan 17, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 16, 2021

Very professional and do good work. The service advisors keep you up on what's going on with your car. And they have loaner cars if needed. Was happy with service. More

by reezbandit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Jan 17, 2021 -

Sunset Kia of Auburn responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 16, 2021

Had to get the front brakes changed and Jennifer waas Had to get the front brakes changed and Jennifer waas amazing through the entire process, kept us updated the entire time the car was in the shop. More

by stefrem86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 17, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with Jennifer during your brake service. We're glad to hear she delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 16, 2021

Great service. Jennifer was very nice and helpful. Kept me informed and they didn’t keep me waiting for very long. Always a pleasure to work with her. More

by ANNAYLARSON927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 17, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words about Jennifer. She is one of the best. We appreciate you taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 15, 2021

Only need one word.Shamie!!! That's my girl . My Only need one word. Shamie!!! That's my girl . My grandkids ride in that car. I know their safe thanks to shamie. That is priceless More

by daenettemcclure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamie
Jan 15, 2021 -

Sunset Kia of Auburn responded

Thank you, Daenette, for the kind words for Shamie in our service department! We look forward to sharing your compliments with her and the rest of the team and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 14, 2021

Almost everything was great. I felt like the used car manager low balled my trade-in though. Everyone else was straightforward about the pricing etc. There was no pressure at any point in the process. More

by Merk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Jan 15, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to submit a review. We are so glad we could assist you with your new car purchase in a straightforward way and without pressure. We truly appreciate your business. We apologize, however, that you are disappointed with the trade-in price of your vehicle. If you would like to further discuss your concerns, feel free to contact us at your convenience. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 14, 2021

Brandon was great to work with, and was able to quickly get us in and out. We can’t express how great of an experience this was. More

by nweigand76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 15, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with Brandon. We're glad to hear he delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 13, 2021

Made sure I was well aware of the services being done to my car as well as the exact price I was going to pay, called me and let me know that everything was going smoothly and let me know how my car was loo More

by danaeblack97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 13, 2021 -

Sunset Kia of Auburn responded

Thank you, Dana, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service visit and are happy to hear about your experience with Jennifer and the rest of our team. We will share your comments with them, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 13, 2021

He did a fine job very personable friendly and courteous would work with him anytime looking forward to our next meeting it made the expierence worth it More

by MCGEOUGH84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal
Jan 13, 2021 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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