Sunset Kia of Auburn

I had an oil change. Great customer service. They also follow guidelines for Covid-19 protocols. The car was return to me cleaned and car washed. follow guidelines for Covid-19 protocols. The car was return to me cleaned and car washed. More

They treated me with respect and provided good customer service. The pricing for servicing my 2018 Kia Forte was reasonable, so I personally recommend this dealership. service. The pricing for servicing my 2018 Kia Forte was reasonable, so I personally recommend this dealership. More

Great customer service. Before covid, they even have shuttle service and dropping your car off at your house for you. Sadly, now you have to find your own ride back or wait. I do understand why they do shuttle service and dropping your car off at your house for you. Sadly, now you have to find your own ride back or wait. I do understand why they do it, so I hope things go back to the way it used to soon. Highly recommended More

Kendall in Auburn did an amazing job. I explained to them before I arrived that I was on a toght schedule and they were totally accommodating and got my car completed and back on the road in no time. Nice le before I arrived that I was on a toght schedule and they were totally accommodating and got my car completed and back on the road in no time. Nice level of superior customer service from the time I arrived until I left. Great teamwork!! More

Very friendly people, they take care of your every need!!❤️❤️🙏!! Even covered services to friends to wait for them to finish my oil and filter changed need!!❤️❤️🙏!! Even covered services to friends to wait for them to finish my oil and filter changed More

Since day one of my truck purchase , its been in and out the service . And still nothing has been fixed! But 160$ is taking from me for a service charge. Except for this last time i took it in. Taking it to the service . And still nothing has been fixed! But 160$ is taking from me for a service charge. Except for this last time i took it in. Taking it to a place where they don’t know i have warranty so they can actually find the problems. More

Brandon Bowman is the best mechanic. He gave me a quality customer service experience and was quick and efficient with the work done on my car. He deserves a raise!!! customer service experience and was quick and efficient with the work done on my car. He deserves a raise!!! More

I had a good experience purchasing my car especially it being my first time. They walked me through everything and answered my 1000 questions! They were very patient with me and didn’t stop till they found being my first time. They walked me through everything and answered my 1000 questions! They were very patient with me and didn’t stop till they found the right car for me. The only thing that bothered me was the way they tried to get me to pay more. Which I totally understand they are car salesmen but I had brought my boyfriend for support and multiple people tried to get him involved to pay the extra that I was not willing to pay. Even after I explained that this is my car and no one else is involved. Just a little disrespectful. More

Service Center does not take care of their customers, they give you the run around and do not want to fix the problem! Dean in the service center is rude and when he tells the customer there is nothing I they give you the run around and do not want to fix the problem! Dean in the service center is rude and when he tells the customer there is nothing I can do for you and also tells the customer well it doesn’t even have you were here in the computer and I have a printed price of paper that says I was there. We have the regular warranties and extended warranty on our car and it only has 30,0000 miles on it and you tell me there is nothing we can do for you. We just want the noise fixed, we have already paid you $189.00 when we should not have and nothing was done! This is what a customer gets when they are loyal to Kia we have bought 6 cars with you we have been loyal where is your loyalty to the customer? Horrible horrible service center! More

I love how you help me care for my car. Ypu even fixed a mark someone made on the front. I LOVE my Mitsubishi!! Thank you. mark someone made on the front. I LOVE my Mitsubishi!! Thank you. More