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Sunset Kia of Auburn
Auburn, WA
854 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 854 reviews
February 13, 2021
Well the service department is great there right on top of everything friendly helpful they go out of their way for you. I'm really not happy with the sales department they charged me about $4,000 too much of everything friendly helpful they go out of their way for you. I'm really not happy with the sales department they charged me about $4,000 too much for the car they put seven marks on my sister's credit. And even though I believe it's my problem they got me about the highest interest any body has ever seen, not good. But I got to hand it to you guys you have a pretty good warranty. More
by GRANTDELAPPE1005
Verified CustomerEmployees Worked With
Jennifer, she has always been super great with me all five six eight times at been there she's a very good employee.
February 12, 2021
From scheduling, to check in, to leaving the dealership car maintenance has never been easier. Current precautions being taken place due to the pandemic definitely eased my mind. Kendal is great! car maintenance has never been easier. Current precautions being taken place due to the pandemic definitely eased my mind. Kendal is great! More
by PJ Palega
Employees Worked With
Kendall
February 11, 2021
I really like their warranty! Erik was proficient with the finance side. Ryen was extremely helpful, patient, and personable! I highly recommend seeing him if you are looking for a new vehicle. the finance side. Ryen was extremely helpful, patient, and personable! I highly recommend seeing him if you are looking for a new vehicle. More
by Ohare1987
Employees Worked With
Ryen Bell and Erik
February 11, 2021
I take my car to Kia of Auburn for almost all of my services. I appreciate their politeness and their ability to keep me informed. They do seemed rushed a lot of the time, which I understand but this a services. I appreciate their politeness and their ability to keep me informed. They do seemed rushed a lot of the time, which I understand but this also equates to lower quality service. I did not appreciate that the car I was loaned was not cleaned before I received it, and the explanation was lack of time which is not acceptable. When I did ask for it to be cleaned, it was evident that the floors were done and nothing else despite that Dean assured me it was disinfected. I could tell it wasn’t. I had to bring it home and do it myself to be comfortable and I didn’t think that was fair. I will still bring my car back to Kia of Auburn to maintain continuity but I feel improvements can be made. More
by jenise.castro.guam
Employees Worked With
Dean
February 10, 2021
Service Department is wonderful! They are very professional and helpful! They treat you like family and not just another costumer! Offered to me a ride for picking up my vehicle when service was d professional and helpful! They treat you like family and not just another costumer! Offered to me a ride for picking up my vehicle when service was done. More
by Rae001
Employees Worked With
Jennifer
February 07, 2021
Most friendly service I've ever experienced. Staff felt naturally kind and did their best to make every customer I saw satisfied! Kendall always goes above and beyond, and will keep me coming back to Sunse naturally kind and did their best to make every customer I saw satisfied! Kendall always goes above and beyond, and will keep me coming back to Sunset. More
by SAMUEL.SV.COWDEN
Employees Worked With
Kendall
February 07, 2021
I had an oil change. Great customer service. They also follow guidelines for Covid-19 protocols. The car was return to me cleaned and car washed. follow guidelines for Covid-19 protocols. The car was return to me cleaned and car washed. More
by DANESTACIO
Employees Worked With
I forgot his name.
February 06, 2021
They treated me with respect and provided good customer service. The pricing for servicing my 2018 Kia Forte was reasonable, so I personally recommend this dealership. service. The pricing for servicing my 2018 Kia Forte was reasonable, so I personally recommend this dealership. More
by mekonnenrobeye
Employees Worked With
Jennifer
February 06, 2021
Great customer service. Before covid, they even have shuttle service and dropping your car off at your house for you. Sadly, now you have to find your own ride back or wait. I do understand why they do shuttle service and dropping your car off at your house for you. Sadly, now you have to find your own ride back or wait. I do understand why they do it, so I hope things go back to the way it used to soon. Highly recommended More
by vdyphuong
Employees Worked With
Jennifer, Kendall
February 05, 2021
Kendall in Auburn did an amazing job. I explained to them before I arrived that I was on a toght schedule and they were totally accommodating and got my car completed and back on the road in no time. Nice le before I arrived that I was on a toght schedule and they were totally accommodating and got my car completed and back on the road in no time. Nice level of superior customer service from the time I arrived until I left. Great teamwork!! More
by HEIDIBREEDEN68
Employees Worked With
Kendall
