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Sunset Kia of Auburn
Auburn, WA
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 848 reviews
February 17, 2021
This dealership has always provided great service and great customer service each time I’ve been in. This time they replaced a couple damaged parts without hassle. great customer service each time I’ve been in. This time they replaced a couple damaged parts without hassle. More
by krmclaughlinkrm
Verified CustomerEmployees Worked With
Jennifer Gordon
February 16, 2021
My service advisor Jessica was very professional and helpful. The job was done in a timely manner. Thank you Sunset Mitsubishi for your help bringing back my car to life! helpful. The job was done in a timely manner. Thank you Sunset Mitsubishi for your help bringing back my car to life! More
by WALLACEMAKEEL
Employees Worked With
Jessica
February 16, 2021
I have been served all my cars oil and etc with sunset kia of auburn it’s been around 2 years already it’s the best place you can get you car service done, also they are so friendly and they help in excel kia of auburn it’s been around 2 years already it’s the best place you can get you car service done, also they are so friendly and they help in excellent way thanks to sunset kia and the worker. More
by Ali Alzubaidi
Employees Worked With
Kendall finnegan
February 14, 2021
The service department is highly recommended and appreciated compared to two other dealerships I have taken my car to. Quick friendly service. Very clean waiting / check in area. appreciated compared to two other dealerships I have taken my car to. Quick friendly service. Very clean waiting / check in area. More
by Fsoccernut
Employees Worked With
Kendall Finnegan
February 13, 2021
Well the service department is great there right on top of everything friendly helpful they go out of their way for you. I'm really not happy with the sales department they charged me about $4,000 too much of everything friendly helpful they go out of their way for you. I'm really not happy with the sales department they charged me about $4,000 too much for the car they put seven marks on my sister's credit. And even though I believe it's my problem they got me about the highest interest any body has ever seen, not good. But I got to hand it to you guys you have a pretty good warranty. More
by GRANTDELAPPE1005
Employees Worked With
Jennifer, she has always been super great with me all five six eight times at been there she's a very good employee.
February 12, 2021
From scheduling, to check in, to leaving the dealership car maintenance has never been easier. Current precautions being taken place due to the pandemic definitely eased my mind. Kendal is great! car maintenance has never been easier. Current precautions being taken place due to the pandemic definitely eased my mind. Kendal is great! More
by PJ Palega
Employees Worked With
Kendall
February 11, 2021
I really like their warranty! Erik was proficient with the finance side. Ryen was extremely helpful, patient, and personable! I highly recommend seeing him if you are looking for a new vehicle. the finance side. Ryen was extremely helpful, patient, and personable! I highly recommend seeing him if you are looking for a new vehicle. More
by Ohare1987
Employees Worked With
Ryen Bell and Erik
February 11, 2021
I take my car to Kia of Auburn for almost all of my services. I appreciate their politeness and their ability to keep me informed. They do seemed rushed a lot of the time, which I understand but this a services. I appreciate their politeness and their ability to keep me informed. They do seemed rushed a lot of the time, which I understand but this also equates to lower quality service. I did not appreciate that the car I was loaned was not cleaned before I received it, and the explanation was lack of time which is not acceptable. When I did ask for it to be cleaned, it was evident that the floors were done and nothing else despite that Dean assured me it was disinfected. I could tell it wasn’t. I had to bring it home and do it myself to be comfortable and I didn’t think that was fair. I will still bring my car back to Kia of Auburn to maintain continuity but I feel improvements can be made. More
by jenise.castro.guam
Employees Worked With
Dean
February 10, 2021
Service Department is wonderful! They are very professional and helpful! They treat you like family and not just another costumer! Offered to me a ride for picking up my vehicle when service was d professional and helpful! They treat you like family and not just another costumer! Offered to me a ride for picking up my vehicle when service was done. More
by Rae001
Employees Worked With
Jennifer
February 07, 2021
Most friendly service I've ever experienced. Staff felt naturally kind and did their best to make every customer I saw satisfied! Kendall always goes above and beyond, and will keep me coming back to Sunse naturally kind and did their best to make every customer I saw satisfied! Kendall always goes above and beyond, and will keep me coming back to Sunset. More
by SAMUEL.SV.COWDEN
Employees Worked With
Kendall
