Sunset Kia of Auburn

They replaced my engine under warranty, we had some issues with it after but they were great at getting it fixed! They were all super helpful, and although I had to bring it in twice, it was all cover issues with it after but they were great at getting it fixed! They were all super helpful, and although I had to bring it in twice, it was all covered under warranty and they made sure to make it right! I appreciate them all. More

I was greeted as soon as I arrived with the car I was interested in and purchased ready for test drive. The staff was very nice and accommodating and worked with me and my situation. interested in and purchased ready for test drive. The staff was very nice and accommodating and worked with me and my situation. More

Everyone is very nice and good at their jobs. I’m always comfortable while I wait for my car.Brandon was my salesman when I brought my Kia and Kendal greeted me when I arrived. The man who met me outside wa comfortable while I wait for my car.Brandon was my salesman when I brought my Kia and Kendal greeted me when I arrived. The man who met me outside was very nice. More

I always buy from auburn Kia I always have great I always buy from auburn Kia I always have great customer service Highly recommend them I have bought 4 cara from them and have sent people in I always buy from auburn Kia I always have great customer service Highly recommend them I have bought 4 cara from them and have sent people in as well Thanks for your help Shawn More

Everyone there was professional and extremely nice. They also remember me which is also a plus. The customer service reps always are helpful and nice. I will all take my car for service there. I also feel l also remember me which is also a plus. The customer service reps always are helpful and nice. I will all take my car for service there. I also feel like they won’t try to get over on me and are honest about what I need to get done now and what I need to get done in the future. More

Had the 45k mile service done. Everything went as expected. Price was ok. I think my service person’s name was Kendall? He was friendly. I would return here for service on my Kia. I’d like to add expected. Price was ok. I think my service person’s name was Kendall? He was friendly. I would return here for service on my Kia. I’d like to add something unrelated to my service appointment. While walking around the lot looking at other vehicles on display I started really liking the new Seltos. It’s a much better looking car than my Niro. But then I see you add to all your vehicles a huge markup for the unnecessary (and unwanted) brake light add on you do, plus an insane markup for so called “demand.” This guarantees I won’t be buying a new car from there as having to negotiate on car prices is one of life’s worst experiences to start with, but when it’s all stuff that was added on by the dealer that makes it worse. I shouldn’t have to negotiate off a $4k markup for demand or that brake add on (neither of which add value to the car) if you want to make a sale. It’s just a money grab tactic and I think it reflects poorly on your business. But that’s just my 2 cents. It must work or lots of dealers wouldn’t do it. But I would buy from ones who don’t just on principal. Anyway, I wish you success, I just wanted to mention this. More

Great customer service, everyone is super friendly and helpful every time I've had my vehicle serviced. Would highly recommend referring to friends and family. helpful every time I've had my vehicle serviced. Would highly recommend referring to friends and family. More

Always good service. Never let me down. It's a ways go but worth it. Thank. Nice techs and customer service Keep up the good work but worth it. Thank. Nice techs and customer service Keep up the good work More

I contacted them earlier in the week about a new Kia Sorento. Brandon got back to me and I went there on Saturday for a scheduled test drive. He never once tried to up sell me but we ended up going with Sorento. Brandon got back to me and I went there on Saturday for a scheduled test drive. He never once tried to up sell me but we ended up going with the higher end model on our own and much to his surprise. I would definitely tell my friend and family to go see Brandon at Sunset Kia More

Nice great customer service awesome people always coming here you will never regret it love them excited always on time no lies no deception awesome coming here you will never regret it love them excited always on time no lies no deception awesome More