Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
Contact Dealership

3401 Auburn Way N

Auburn, WA

98002

Directions

By Type

Showing 848 reviews

March 09, 2021

Sunset Kia is a fun place to take your car for service. friendly staff very professional and very Covid-19 aware. my service advisor says make yourself at home when I come in and I like that! More

by DEANGAIDIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Mar 10, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 09, 2021

Jennifer does a very good job thanks for the loaner car you always give good service I was surprised that it would take that long for the repair More

by larryamortensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Mar 10, 2021 -

Sunset Kia of Auburn responded

Hello Larry, Thank you for taking the time to submit a review. We truly appreciate your business. We apologize, however, for the unusually long wait for your repair. If you would like to further discuss your concerns, feel free to contact us at your convenience. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 09, 2021

Prompt service. ReasonablE price for my car. Excellent assistance from sales & financing personnel. With preapproved loan, in and out with new car in about 2 1/2 hours. More

by Jim Mc.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate and others
Report | Print
Mar 10, 2021 -

Sunset Kia of Auburn responded

Thank you, Jim, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Mar 10, 2021 -

Jim Mc. responded

My special thanks to Brandon and Nate for their excellent assistance!

March 09, 2021

Great customer service, friendly attentive staff, and on-time completion! The woman at the front desk was very friendly and cared about our experience. Appreciate these folks putting themselves at risk More

by ASHDOWNKAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Girl at front desk was great!
Report | Print
Mar 10, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear our team is happy to help and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 07, 2021

Service is outstanding! They are quick with trying to get your vehicle back as soon as they can so it doesn't impact customers too much! More

by ETUNUPOPO3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Mar 07, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We truly appreciate your business and we look forward to seeing you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 07, 2021

Kendal always takes such amazing care of my needs when I come in!!! Excellent customer service! Keep up the amazing work !!! Would highly recommend Sunset Kia More

by CHERYL.L.DEMERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal
Report | Print
Mar 08, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kendal always meets your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come!

March 06, 2021

Dean was nice and friendly.quick and fast service.friendly staff.clean waitinf area and following covid precautions there is a staff always spraying and wiping the lobby More

by MARIAVDOLLENTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Mar 07, 2021 -

Sunset Kia of Auburn responded

Thank you, Maria, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 06, 2021

Great customer service..always friendly.Would recommend Great customer service..always friendly. Would recommend this place to anyone.. Helpful on getting my car recall done in less than what they though More

by MICHELLEHARTLEY22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
She Mariah & Jennifer
Report | Print
Mar 07, 2021 -

Sunset Kia of Auburn responded

Michelle, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 06, 2021

Awesome care and fantastic staff with above and beyond customer care in all aspects from reception to tech service and checkout. Car cleaned /washed . G More

by GAYAN.PILLAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not knowing
Report | Print
Mar 07, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 05, 2021

It is always a positive experience at Sunset Kia/Mitsubishi. People are always friendly and courteous. There is no undue waiting. I would highly recommend! More

by CATHERINE.MELLINGER62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall her name
Report | Print
Mar 06, 2021 -

Sunset Kia of Auburn responded

Thanks for your review, Catherine! We appreciate your loyal business and are happy to hear you enjoy working with us. Our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

1
...
52
53
54
...
85