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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

March 15, 2021

Very professional and helpful. Always greeted promptly and taken care of right away. Inhave bought 2 cars from sunset and will continue. Very clean place More

by abb0ttshane711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 15, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review, Shane. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 13, 2021

Comfortable surrounding. Great employees. The scheduled oil change and recall were completed and during the rotation of the tires it was noted that the lug nuts needed to be replaced which they w More

by ORVALG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Finnegan
Mar 14, 2021 -

Sunset Kia of Auburn responded

Orval, It's great to hear that Kendall was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 12, 2021

service time was good nothing to worry about helpful. Except for in employee just didn’t say anything sat there then another employee greets m More

by DIGAALDRIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
March 12, 2021

took my car in Monday and have not heard of what the problem is. A big lack of communication. Now it is Friday 2pm still not a word. More

by jjrwl
Customer Service
Recommend Dealer
No
Employees Worked With
Dean
Mar 16, 2021 -

Sunset Kia of Auburn responded

Greetings, We hope that our service manager was able to alleviate any concerns you might have had. We were still in the process of diagnosing an issue, but fully understand that you're free to take your vehicle wherever you want for service. If you have any other questions or concerns, please feel free to contact wecare@sunsetautofamily.com.

March 11, 2021

Always GR8 Customer service at Kia in Auburn from beginning of drop off to pick-up I am so Happy that it was purchased by the Sunset...Company More

by karen8944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 11, 2021 -

Sunset Kia of Auburn responded

Karen, Thank you for your business and this review. We're happy to hear Dean and our team provided you with "GR8 customer service" and was able to make your experience a positive one . If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 11, 2021

Well I must say, they made it happened for me, when all was lost, they found what I needed, the only thing that got me fuming was the lack of fumes, (pun intended) did not fill the tank for us. But overall More

by SMOTHUGS33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The crew from sumner, and then the crew from auburn
Mar 12, 2021 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 10, 2021

Friendly, knowledgeable service. We came a little later in the evening and they never made us feel rushed. We were there until well past closing! More

by Heidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Erik
Mar 10, 2021 -

Sunset Kia of Auburn responded

Heidi, Thanks for sharing your thoughts about your experience working with Brandon and Erik here at Sunset Kia of Auburn. It is wonderful to hear that this was a pleasant purchase for you, it should never feel rushed. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 10, 2021

I have a kind and excellent service from Dean Gaides with on time. I am totally satisfied with the Sunset Kia for quality service. Thanks More

by sorisae85
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaides
Mar 10, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience working with Dean here at Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 10, 2021

He had great customer service. He helped me figure out what oil change would be best for my next check up on my vehicle. The only thing is that I was not happy with the wash or vacuum said they did it but More

by Sheenadurall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 10, 2021 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad Dean and our service team were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 09, 2021

Dean is always great to work with. He gives sound advice and doesn’t feel like he’s just pushing a sale when recommending repairs and work. More

by captaindante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 10, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your excellent experience with Dean. He is a great asset to our team. We are happy to hear you were able to experience his knowledge and dedication. Should you need anything, please don't hesitate to reach out! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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