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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

March 19, 2021

The service was great. Everyone was so attentive. My vehicle was very clean when it got it back. All employees were very friend Lt. Everything was explained to me. The only thing was the price was a bi More

by andersonrosie96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
Mar 21, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department, Rosie! We appreciate you taking the time to leave us this five-star review! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 18, 2021

We were looking for a new car for my wife and had the best car buying experience. very kind and friendly. Brady was very helpful, honest, and amazing to work with. We are very pleased and happy with the More

by barild42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady
Mar 18, 2021 -

Sunset Kia of Auburn responded

It's great to hear that Brady and our sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Congratulations on your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 18, 2021

When you walk in to dealer service department they treat you with respect and they are very friendly and helpful i like the price of the service even when you call to make appointment they are very helpful More

by mekonnenrobeye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 19, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jennifer met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 17, 2021

Comfortable clean waiting area ..Jennifer Gordon is a great sales personnel and professional.The Job was done Quick easy and Efficient.Also they give a clean vehicle after their Service , will ofcours More

by ANDREA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Mar 14, 2021 -

Sunset Kia of Auburn responded

Andrea, Thanks for your feedback on your recent visit to Sunset Kia of Auburn. I'm glad to hear that Jennifer was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 17, 2021

It was my first time at a dealership. I felt welcomed and comfortable. I highly recommend for anybody looking for a car. Great deals and friendly More

by JULIOCRUZROCHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yareni, Roman, Nate
Mar 17, 2021 -

Sunset Kia of Auburn responded

Thank you, Julio, for taking the time to leave us this fabulous, five-star review! It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! Congratulations on your new vehicle, Julio! We truly appreciate the opportunity to do business with you. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 17, 2021

First off , huge thank you for not xx’n with my time coming down there! Nate got straight to the point and I left with a car! You guys are amazing. More

by Gabriella Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate, Eric
Mar 17, 2021 -

Sunset Kia of Auburn responded

Congratulations on your new vehicle, Gabriella! Thank you for taking the time to share your thoughts on working with Nate. We're glad to hear he delivered such a great experience! Please let us know if we can be of any further assistance. We're always happy to help! Thank you, Gabriella, for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 17, 2021

Even with an appointment the oil changes take 60-90 minutes. Kendall was nice and helpful, though, and respectful of my time. Car wash did not work very well. Had to go pay for a Brown Bear afterwards More

by Becky.peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Mar 17, 2021 -

Sunset Kia of Auburn responded

Thank you, Becky, for taking the time to leave us a review. We strive to make sure that all of our customers leave happy, and it's great to hear about your great experience with Kendall here at Sunset Kia of Auburn. We do apologize for the extended wait on your oil change. We are sorry about the inadequate car wash. If you'd like to discuss this with us further please reach out to wecare@sunsetautofamily.com Thank you, Becky, for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 17, 2021

Everyone was courteous and on the ball. Service was quick and sitting in the lobby was comfortable. I felt safe with all the extra cleaning components in place. More

by nikivanderford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Finnegan, and I can't remember the rest of the names
Mar 17, 2021 -

Sunset Kia of Auburn responded

Thank you, Niki, for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 17, 2021

i had 3 recalls and i was only there for 3 hours. There was great service and kendall was amazing to work with. 10/10 More

by cmcampbell812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Mar 18, 2021 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad Kendall was able to help with your 3 recalls so quickly. We appreciate your business, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 15, 2021

They take covid very seriously and make our health and safety their main concern. The next thing they do is take care of our car as if it was theirs. More

by abb0ttshane711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DEAN
Mar 15, 2021 -

Sunset Kia of Auburn responded

Thank you, Shane, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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