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Sunset Kia of Auburn

Auburn, WA

3.1
854 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 854 reviews

March 26, 2021

Good overall service as always. Only complaint this time is they didn’t change the sticker on the window for the next oil change. Thank you, Rick More

by REDMONDSON1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
Mar 28, 2021 -

Sunset Kia of Auburn responded

Thanks for your feedback on your recent visit to Sunset Kia of Auburn. We're glad to hear that our team was able to assist you with your vehicle's oil change, but regret the window sticker for your next service was inadvertently left out. Please contact us to discuss this matter further. Thank you for taking the time to provide feedback and we hope to resolve this for you in a timely manner. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 25, 2021

I really like Sunset Kia in Auburn. The staff is very courteous, the waiting area is nice and the work is performed efficiently and properly; and my vehicle is washed before return a free car. Very happy More

by RJKEARNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentleman Service Writer, 45 or so.
Mar 25, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your recent experience with us. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 25, 2021

As always Jennifer was more than helpful. She is kind and knowledgeable. Shuttle service was a nice touch so I didn’t have to wait. With Sunsets free oil changes and great warranty I always tell people I kno More

by jpparrott3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Mar 25, 2021 -

Sunset Kia of Auburn responded

Thank you! Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and that you enjoyed the shuttle service. We appreciate your recommendation. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 25, 2021

Didn’t wait to long. Service was very good. I liked that was able to wait in the Kia service lobby. Thank you... Stacy W More

by Stacy woodruff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 25, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review, Stacy. We're happy to hear our service team was able to accommodate you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 25, 2021

Quick and great service. Good communication and really liked the electronic text updates. I like the reminders and knowing who was working on my vehicle. Really friendly environment. More

by mimalvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shermariah mott
Mar 25, 2021 -

Sunset Kia of Auburn responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 24, 2021

First day nobody came out to help.or ask me if I was interested in car.so I left was a little mad. I came back the next day because of being local and trying to keep in my community business. Then john More

by THUMPF69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R
Mar 25, 2021 -

Sunset Kia of Auburn responded

Congratulations on your brand new 2022 Stinger gt1! Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with John, and we're so glad you decided to come back. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 24, 2021

Austin and the team were very helpful and made the process of purchasing my first car on my own very painless and smooth from the trade in to driving away in my “new” vehicle More

by Sandi92167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 25, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! I'm glad to hear that Austin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Sandi!! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 24, 2021

Quality vehicles and exceptional customer service. Brandon P. , Erik and Sean(or shawn) went above and beyond to accommodate me and to get me approved for a vehicle that meets my needs . I drove in More

by Vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Porras, Erik, Sean (or shawn)
Mar 25, 2021 -

Sunset Kia of Auburn responded

Congratulations on your new 2021 Kia Forte, Vanessa! Here at Sunset Kia of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience with Brandon, Erik, and Shaun here with us! We appreciate your five-star review, Vanessa! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 24, 2021

We had been to another dealership. They were not very informative on some questions we asked. Sunset was very informative on our questions. Thank you More

by WARDSPOWER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
Mar 25, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to leave us this fabulous, five-star review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 23, 2021

We were very impressed with the whole experience of buying a car with sunset kia! We called in advance to make sure both cars we wanted to drive were available Brady was very welcoming , accommodating, More

by Amykay1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady
Mar 24, 2021 -

Sunset Kia of Auburn responded

Thank you, it's fantastic to hear that we provided you with great customer service while assisting you with the purchase of your new Kia Seltos! We truly appreciate the opportunity to do business with you. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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