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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
854 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 854 reviews

April 04, 2021

Our experience at sunset kia was fantastic! I came in with a plan and a car i had in mind to buy and was quiet pleased in the customer service that was presented to us by Austin. Our overall experience w More

by PDUB304W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin and Eric
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Apr 04, 2021 -

Sunset Kia of Auburn responded

It is great to hear that Austin was able to assist you with the purchase of your new car. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 03, 2021

Came in to look at a used vehicle and left with a new lease. Nate kept me informed and updated with communication through email throughout the day. Joel had a great suggestion with my specific situation, More

by BRUCEKALANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate, Joel
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Apr 04, 2021 -

Sunset Kia of Auburn responded

It's great to hear, Bruce, that Nate and Joel were able to help get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Enjoy your new Kia Rio EV EX! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 03, 2021

They have always treated me with respect. I have been a devoted customer for years .Awesome costumer service. Have a blessed day and be safe. More

by GLADYS.C02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Apr 04, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, Gladys, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 03, 2021

I was there for recall and they paid me uber for go back to my house and come back to dealer. really nice place and kind people. More

by DJSWO86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
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Apr 04, 2021 -

Sunset Kia of Auburn responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 03, 2021

Kia service is always on point with customer service!! I will always recommend service and sales to any friend and family. Thank you very mich More

by Sharris9511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean/ u day man lol
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Apr 04, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 02, 2021

Caesar is phenomenal!!! We were referred to him by his coworker, Kim Larson, and are thrilled with how smoothly it went. All staff interactions were appreciated and will refer people there for sure!! More

by CHELEMOM02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar
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Apr 04, 2021 -

Sunset Kia of Auburn responded

It's fantastic to hear that Caesar provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 02, 2021

I enjoy coming here. They make me feel confident regarding the work. I’m glad I bought my car here, and that they contour to be honest and upfront. More

by DANIELLET_0902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
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Apr 04, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 02, 2021

Dean and the man out front always do a great job, very professional and a pleasure to do business with. The price is right, the service is friendly and it's done right. More

by davenancyzentner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean and man out front of service area ( sorry, don't know his name)
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Apr 04, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 02, 2021

The service manager Justin was wonderful at finding solutions to any issues. They were very helpful and I would recommend to anyone. I am a new customer for life More

by Joleneh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
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Apr 04, 2021 -

Sunset Kia of Auburn responded

It's great to hear that Justin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn!

April 01, 2021

My first time buying from Sunset, I usually buy from Larson.. This was one of the worst experiences buying a car, will never buy again or recommend. More

by CHRISTINEHIGHET40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reese
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Apr 02, 2021 -

Sunset Kia of Auburn responded

Hello Christine, We're sorry your experience with Sunset Auto Family didn't live up to our standards, but unfortunately, there isn't enough identifying information in this post to link you up with an existing customer profile in our system. Could you please e-mail wecare@sunsetautofamily.com with your VIN or phone number and any additional details of your visit? Your time is important to us, and we would love to follow-up with you and learn how we can improve in the future.

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