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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

April 02, 2021

The service manager Justin was wonderful at finding solutions to any issues. They were very helpful and I would recommend to anyone. I am a new customer for life More

by Joleneh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
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Apr 04, 2021 -

Sunset Kia of Auburn responded

It's great to hear that Justin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn!

April 02, 2021

Caesar is phenomenal!!! We were referred to him by his coworker, Kim Larson, and are thrilled with how smoothly it went. All staff interactions were appreciated and will refer people there for sure!! More

by CHELEMOM02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar
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Apr 04, 2021 -

Sunset Kia of Auburn responded

It's fantastic to hear that Caesar provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 02, 2021

I enjoy coming here. They make me feel confident regarding the work. I’m glad I bought my car here, and that they contour to be honest and upfront. More

by DANIELLET_0902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
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Apr 04, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 01, 2021

Very friendly and helpful staff. Everyone explained things well. The whole process to buy a new Kia took less then 2 hours. I would recommend them to family and friends. More

by FROGD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
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Apr 02, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Kia. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 01, 2021

My first time buying from Sunset, I usually buy from Larson.. This was one of the worst experiences buying a car, will never buy again or recommend. More

by CHRISTINEHIGHET40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reese
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Apr 02, 2021 -

Sunset Kia of Auburn responded

Hello Christine, We're sorry your experience with Sunset Auto Family didn't live up to our standards, but unfortunately, there isn't enough identifying information in this post to link you up with an existing customer profile in our system. Could you please e-mail wecare@sunsetautofamily.com with your VIN or phone number and any additional details of your visit? Your time is important to us, and we would love to follow-up with you and learn how we can improve in the future.

April 01, 2021

They were all extremely helpful. Nate did an awesome job helping me find the right car for me. I would definitely recommend this dealership to my friends and family. More

by LOWERYDJ34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Prideaux
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Apr 02, 2021 -

Sunset Kia of Auburn responded

Congratulations on your new vehicle! We are so glad that Nate had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 31, 2021

First time buying a new car and Brady made it super easy! Definitely would recommend him to others to buy a new car. He was quick and efficient More

by Christinasteffens0921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady
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Apr 01, 2021 -

Sunset Kia of Auburn responded

Thank you, Christina! It was an honor for Brady to assist you with your first new car purchase. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 31, 2021

Came in to get my car maintenance service. The mechanic was helpful, excellent communication. I would recommend this place to my friends. I will have my car service here again. More

by vuvphung.a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot their name
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Apr 01, 2021 -

Sunset Kia of Auburn responded

It's great to hear that our service team was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 29, 2021

The two gentlemen I worked with, from both sales and finance were friendly, accommodating and informative. The experience was quick and painless. I left with a vehicle I love! More

by MAGGIEMCKEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Reece
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Mar 29, 2021 -

Sunset Kia of Auburn responded

Maggie, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Reece and Brandon and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 28, 2021

7:45am oil change appointment. Had me in and out of there in no time! Took care of my baby! Clean wash and all. Thanks! More

by STILLRIDN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember. Older gentleman.
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Mar 29, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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