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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
854 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 854 reviews

April 20, 2021

When you waking in to door any baby who is working there they greeting you with smile they warm well come when they finish working with my car they walk to my car that very nice More

by mekonnenrobeye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know his name
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Apr 20, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 19, 2021

I like the fast service. They were very polite. The only problem I had was it wasn't a good job done on vacuuming my car. More

by BRENDA.AUGUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know name
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Apr 19, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We are thrilled to hear you found our service fast and our staff polite, but, regret your car was not vacuumed properly. We will share your comments with our team and if you would like to discuss your concerns further please reach out to us at wecare@sunsetautofamily.com. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 19, 2021

Good selection of cars. I think overall service was good. I had a few hiccups with my purchase, even though they could not handle my requests, the Salesperson was genuinely helpful. More

by Cabtaken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon R.
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Apr 19, 2021 -

Sunset Kia of Auburn responded

Hello, Thank you so much for your feedback. We greatly appreciate the opportunity to work with you despite a few hiccups and earn your business. We will be sure to share your feedback with our team members. Please let us know if we can ever help you in the future. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 18, 2021

Bait and Switch dealership. I came to this dealership because it was convenient but I will not be back and I won't be recommending it to anyone. I've only had my car serviced at the dealership where I bo More

by roadmanto
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know and don't care.
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Apr 19, 2021 -

Sunset Kia of Auburn responded

Greetings, We're sorry to hear that your experience fell short of our high standards for customer satisfaction. Our pricing structure reflects the talent and expertise of our excellent service staff. Sunset Auto Family dealerships provide thorough maintenance and attention to detail that will keep your vehicle in peak driving condition and protect the value of your investment. If you had any additional questions about our services, please e-mail us at wecare@sunsetautofamily.com.

April 18, 2021

Great customer service experience. And helped me get into the car I wanted as a first time car buyer. I recommend coming here tor sure. More

by Pattersonantwon95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
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Apr 19, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Sunset Kia of Auburn are glad to have you as a customer. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 18, 2021

Thanks Austin for helping me !!! You were great with helping us get a reliable newer car and kept your word thank you so much we love it ! More

by Pattersonantwon95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
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Apr 19, 2021 -

Sunset Kia of Auburn responded

Congratulations on your new vehicle! We are so glad that Austin and our sales team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 17, 2021

Very easy to deal with. Delighted to find the repair was covered under warranty. I will gladly come back to this service center IF I DON'T RECEIVE UNSOLICITED ADS! I quit going to Kia Puyallup and Kia Ren More

by qdh123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaides
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Apr 18, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 16, 2021

They were nice and walked me to my car when they were finished. They washed my car during the oil change. I would highly recommend More

by LIONELORJI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemaria Motte
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Apr 18, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 16, 2021

It’s amazing great dealership they always get job done on time and also have good customer service I’m been always get my car service there The one who always help me is Jennifer More

by Hamzah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Apr 18, 2021 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 16, 2021

The service representative was very polite, and I was pleased with the level of professionalism he exhibited. I am very happy with Sunset’s commitment to service quality. More

by KLINE913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall A. Finnegan
Report | Print
Apr 18, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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