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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

May 12, 2021

It was satisfied service but one thing that didn't like about was what ever the excuse is didn't wash the car. I though that was part of service also. More

by jkim6722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
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May 13, 2021 -

Sunset Kia of Auburn responded

Hello, Thank you for taking the time to submit a review. We are so glad to hear you had a satisfying service. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to contact us at your convenience wecare@sunsetautofamily.com. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 09, 2021

I'm very Satisfied with my service very nice employee very good waiting area, and a good Location, Fast service did not take very long More

by GUS.STAMPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemariah Motte
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May 10, 2021 -

Sunset Kia of Auburn responded

Thank you, Gus! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 09, 2021

It was so easy to finance and staff was so attentive and courteous. Got such a great deal We were treated with plenty respect and was explained in depth about paperwork. More

by Bigjerry52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, and finance
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May 10, 2021 -

Sunset Kia of Auburn responded

Thank you! It's great to hear that our team delivered such a positive experience while assisting you with your purchase. We appreciate your business and look forward to helping you with any questions or future vehicle needs! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 08, 2021

My service visit was related to a recall. My vehicle required a software update. The work was started and completed promptly at my appointment. I was back on the road in under thirty minutes! More

by Black Soul
Recommend Dealer
Yes
Employees Worked With
Counter person
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May 10, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that our service team was able to take care of your recall in such a timely manner. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 07, 2021

Professional, looked into questions I had about coverage and warranties. Reception area was following protocols for Covid, Would like to see a workstation or 2 for laptop work while waiting. More

by mstrsma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemariah
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May 10, 2021 -

Sunset Kia of Auburn responded

Thank you for your feedback! It's great to hear that we were able to help you out and answer all your questions. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 07, 2021

Service done as scheduled. No long wait. Customer service excellent at reception. Care came as entered regarding cleaning and vacum the inside. Next time should wash care before come in More

by faried1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dione
Report | Print
May 10, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team, we're glad to hear we delivered an overall positive experience. Please don't hesitate to contact us if you have any concerns! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 06, 2021

Brady was not pushy at all he listened to what my needs were and worked very hard to meet them I left with my new car 😍 More

by hannahsbeachhomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady
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May 06, 2021 -

Sunset Kia of Auburn responded

Thank you, Hannah! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brady met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 05, 2021

Great service however, they said the would vacuum the inside of the car and that did not happen. Fast paced. No loaner was available there. More

by BREAHNA.WILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
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May 05, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us, Breahna. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 05, 2021

Great customer service and high quality products. No frills or pressure to buy. Great experience. I’m a KIA fan, last 3 cars have been KIA. More

by TECHFAM206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarenis Esquive and Patrick McGann
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May 06, 2021 -

Sunset Kia of Auburn responded

Thank you so much for taking the time to share your feedback with us. Yarenis, Patrick, and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 04, 2021

Great customer service. The staff was super friendly and they got my vehicle in and out in a very timely manner. I will be back. More

by 79RHEATON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
May 04, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your service experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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